Across the Dominican Republic, a dangerous spell of record-shattering extreme heat has put public health authorities on high alert, with officials issuing urgent guidance to residents as sweltering conditions are projected to hold for the next fortnight. In the hottest parts of the country, the real-feel heat index has already pushed past 40°C, bringing elevated risks of life-threatening heat-related illnesses for vulnerable populations.
分类: health
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New mental health chatline to support youth
Across the Eastern Caribbean, young people facing mental health struggles will soon gain a confidential, youth-centered lifeline, as regional and international partners have rolled out a groundbreaking new support service tailored to the needs of local children and adolescents. The Organisation of Eastern Caribbean States (OECS) has partnered with UNICEF, the University of the West Indies (UWI), the Government of Antigua and Barbuda, and the Zenith Centre to launch the Young Caribbean Minds (YCM) Chatline – a free, text-based platform that delivers both mental health support and child protection assistance with full anonymity for users.
Unlike many existing support services, the YCM Chatline was not designed in a top-down manner. Its development grew directly out of the largest youth consultation on mental health legislation ever conducted in the Eastern Caribbean, which gathered input from more than 1,000 young people across the region about the daily mental health challenges they face and the types of support they actually want to access. Every piece of feedback from this consultation shaped the final structure of the chatline, and has also informed ongoing policy discussions about the future of regional mental health care frameworks.
Released alongside the official launch of the platform, the *Youth Voices: Mental Health Care Bill Survey Report* lays out the key barriers young people identified to accessing mental health support. Stigma around mental illness emerged as the single largest obstacle: 34.2% of survey respondents shared that they feared being judged by others if they sought out mental health assistance. More than half of participants called for stronger legal protections for people accessing mental health care, while nearly 90% expressed clear support for rights-centered approaches to mental health service delivery.
The report also confirmed that privacy is a non-negotiable factor for young people to trust mental health support services, with anonymous online chat ranking among the most highly preferred methods of accessing help. In response, the YCM Chatline allows users to connect with support without sharing any personal identifiable information, preserving full anonymity throughout every interaction.
Support on the platform is delivered in real time by UWI-trained volunteers, who work under the close supervision of licensed, qualified psychologists. For young people who face acute child protection risks, an integrated referral system connects users directly to appropriate local services that can provide ongoing, specialized support.
The full regional rollout follows a successful five-month pilot programme that delivered more than 1,000 one-on-one support sessions. Pilot data collected by organisers shows that 88% of users who accessed the service during the trial period reported they would use it again in the future, reflecting high levels of satisfaction with the confidential, youth-focused model.
The initiative has already earned international acclaim for its innovative approach: it was highlighted as a global best practice at the Global Conference on Child and Adolescent Mental Health, and was selected as one of the Top Three finalists for the UNICEF Global INSPIRE Awards. Following the official launch, the project team will complete additional volunteer training and system upgrades before rolling the service out to all nine OECS Member States, including Saint Lucia, where the initiative was first announced.
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Minister Joseph Highlights Food, Soil and Environment as Pillars of Preventive Healthcare
At the official opening of a groundbreaking public health workshop titled “Food as Medicine, Soil as Health: Cultivating Health from the Ground Up,” Honorable Michael Joseph, Minister of Health, Wellness, Environment and Civil Service Affairs of Antigua and Barbuda, has highlighted the deeply interconnected relationship between food systems, environmental health and proactive disease prevention, calling for a cross-sector, integrated framework to advance national public health outcomes.
Hosted by the American University of Antigua (AUA) College of Medicine, in strategic partnership with the University of Illinois and the University of Birmingham, the workshop gathers a diverse cohort of stakeholders spanning academic researchers, frontline healthcare providers, public policy makers, education specialists and community organizers. Together, attendees are exploring the underrecognized causal links between soil health, dietary nutrition and long-term human well-being, a topic that has gained growing global attention amid rising rates of chronic disease and climate-driven environmental disruption.
In his opening address to participants, Minister Joseph praised the three collaborating academic institutions for bringing together experts across multiple disconnected disciplines to tackle a core public health challenge that is often overlooked in traditional healthcare policy. Drawing on his decades of professional experience as a practicing pharmacist, the minister emphasized that while pharmaceutical interventions remain critical for treating existing illness, preventive care must always serve as the foundational cornerstone of a effective, sustainable national healthcare system.
“Our health does not start when we walk through a doctor’s office door or check into a hospital,” Minister Joseph told attendees. “It starts long before that, in the quality of the soil where our food grows, the clean water that nourishes our crops, and the healthy environment that sustains every part of our food system.”
Expanding on this framing, he noted that one of the most enduring lessons from global public health practice is that prevention is always far more effective and equitable than treatment. “While medicines are irreplaceable for managing illness, they can never take the place of consistent healthy living, balanced nutrient-dense diets, and proactive measures to stop disease before it develops,” he explained. “In fact, the most powerful health prescription we can offer is rooted in the daily choices each of us makes about the food we put on our plates.”
Minister Joseph also pointed out the natural synergy between his overlapping ministerial portfolios for public health and environmental management, noting that healthy human populations can only thrive when supported by healthy, resilient natural ecosystems. “Nutritious food crops can only grow from healthy soil. Clean water is the backbone of sustainable agriculture. Biodiversity creates food systems that can withstand shocks like drought and pest outbreaks. Responsible environmental stewardship protects the very natural resources that our collective health depends on,” he said. “When we invest in protecting our environment, we are directly investing in the long-term health of both current generations and those who will come after us.”
The minister further noted that pressing global challenges—including accelerating climate change, widespread food insecurity, and the rapidly growing global burden of non-communicable diseases such as diabetes and heart disease—make clear that health outcomes are shaped by far more than just the healthcare sector. Agriculture, education, environmental policy, and community development all play critical roles in determining how healthy a population is, he argued.
Minister Joseph reaffirmed the Government of Antigua and Barbuda’s unwavering commitment to advancing four core priorities: strengthening preventive public health infrastructure, promoting accessible healthy lifestyle choices for all citizens, supporting sustainable environmental management practices, and nurturing cross-sector partnerships that develop evidence-based solutions to improve national health. He encouraged attending experts to bring their full expertise to the workshop’s discussions, collaborate to explore innovative new frameworks that shift the national focus from reactive treatment of illness to proactive cultivation of long-term wellness.
“The path to building a healthier nation does not run only through our hospitals and clinics,” he said. “It runs through our family farms, our community gardens, our classrooms, our local neighborhoods, and the natural environment that surrounds every one of us.”
After delivering his address, Minister Joseph officially declared the workshop open, expressing strong confidence that the ongoing collaboration between academic institutions, frontline healthcare providers, environmental science experts, and government agencies will deliver meaningful, actionable insights that help build healthier, more sustainable communities across Antigua and Barbuda for years to come.
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Execs target ‘invincibility’ mindset in push to tackle chronic disease
Barbados is grappling with a worsening chronic disease crisis that healthcare and insurance leaders say is rooted not in a lack of medical infrastructure, but in deep-seated cultural attitudes that keep younger generations from seeking routine preventive care. In a joint call to action, industry executives are pushing for early public health intervention and expanded community-based screening to reverse the island nation’s alarming public health trajectory.
Addressing the pervasive reluctance to prioritize routine check-ups directly, Dr. Bandele Majeks, co-founder and managing director of Urgent Care Barbados, explained that ingrained fear and cultural norms keep many people from seeking medical attention until symptoms become severe and disabling. Highlighting that men demonstrate this avoidance more than any other group, Majeks traced the pattern to a long-held cultural mantra: “if it ain’t broke, don’t fix it.” “We know that that’s not true, but certainly, all of us are always afraid of getting bad news, so we sort of cower away,” he told reporters, noting that even asymptomatic young people put off screenings out of a misplaced belief that ignoring potential health issues will keep them from developing into serious problems.
To break this cycle of delayed care, Urgent Care has launched an innovative outreach strategy that moves medical teams out of traditional clinic settings and directly into workplaces and community spaces. By offering on-site screenings, the initiative aims to leverage peer camaraderie among colleagues to normalize preventive exams and reduce the anxiety that keeps many people away from clinical settings. Officials from the Barbados Association of Retired Persons (BARP), which has recently expanded its preventive health advocacy to include working adults aged 40 and older, emphasize that building habits for lifelong health needs to start much earlier than many young Barbadians assume.
BARP President Marilyn Rice-Bowen warned that waiting until retirement to adopt healthy habits is a dangerous gamble with long-term health outcomes. “When you’re young, you feel that absolutely nothing can go wrong in your life. You just don’t wake up at 64 or 65 and say, ‘I’m going to start to walk; I’m going to start to watch what I eat,” she explained. “It has to start from as early as your 40s. We need healthy young persons to support the aging society.” This push for targeted intervention among younger populations is backed by alarming on-the-ground clinical data: Majeks confirmed that severe chronic conditions and even sudden deaths are increasingly being recorded in adults under the age of 40, a significant shift from decades of clinical patterns in the country. “Health is something that we cannot just consider at 40 or 50 or 60; we have to start thinking about healthy living from very young,” he added.
Beyond the public health consequences, insurance executives warn that widespread avoidance of early care is creating an unsustainable economic burden that strains both household budgets and Barbados’ national healthcare system. Current public health data paints a stark picture of the crisis: more than 66% of adult Barbadians are overweight, 1 in 6 lives with type 2 diabetes, and 40% live with hypertension. These three conditions are the top drivers of life-threatening, high-cost complications including stroke, heart attack, and end-stage kidney failure.
Christopher Woodhams, chief executive of Beacon Insurance, explained that when people skip preventive screenings, minor, easily managed conditions often escalate into complex, expensive medical emergencies that overwhelm hospital capacity and drive up insurance costs across the board. “The outcome of that is the premiums to sustain that model are going to continue to increase over time and unfortunately continue to be unaffordable for many people,” Woodhams said. “The idea of getting the preventative screening done early is ultimately going to reduce the cost for the treatment, which in the long term will reduce or at least flatten the premium increases.”
Woodhams also reminded younger Barbadians of the long-term financial benefits of enrolling in health insurance while they are still young and healthy. Getting coverage early guarantees lifelong access to financial protection, he explained, while waiting until a chronic condition develops often leads to policy exclusions that leave patients without coverage when they need it most. Reinforcing this message, Rice-Bowen framed early health insurance as a practical financial choice that is far more reliable than last-minute crowdfunding. “Insurance is a financial decision that families have to make. It is cheaper than waiting for GoFundMe,” she said. “Because with GoFundMe, you have to wait for time. If you have an insurance policy, that policy can start to work for you as soon as you need it.”
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Prevention push: free health checks launched for insured BARP members
A transformative new public-private preventative healthcare partnership has launched in Barbados, aiming to reverse the island nation’s soaring rates of chronic non-communicable disease by expanding access to free, routine early screening for at-risk populations. The initiative, organized by the Barbados Association of Retired Persons (BARP) in collaboration with private healthcare provider Urgent Care Barbados and leading local insurer Beacon Insurance Company Limited, marks a deliberate shift from the country’s long-dominant reactive treatment model to proactive prevention.
Under the terms of the partnership, all BARP members with active Beacon health insurance plans will receive fully covered annual physician-led wellness checkups. Following the initial consultation, clinicians will order personalized targeted screenings aligned with each patient’s age and individual risk profile, including routine tests for blood sugar, cholesterol, kidney function, and multiple common cancers. Beyond free screenings, participating members also gain access to all Urgent Care facilities — including the provider’s newly opened full-service multidisciplinary hospital — at discounted rates negotiated exclusively for the program.
Organizers designed the initiative to address longstanding systemic barriers to preventative care across Barbados, particularly cost barriers and limited accessibility that health officials say have directly contributed to the country’s current public health crisis. BARP President Marilyn Rice-Bowen emphasized at the official launch that the program’s reach extends far beyond the association’s retired membership base, opening enrollment to working adults aged 40 and older. This demographic is disproportionately affected by missed preventative care, Rice-Bowen explained, as many are squeezed by the competing financial pressures of raising children and supporting aging parents.
“Today is more than launching another program. It is about changing the way we think about health,” Rice-Bowen said at the event. “For many years, healthcare has often been reactive. We wait until something goes wrong before seeking medical attention. Our message today is clear: Don’t wait for illness to tell you it has arrived. Find it before it finds you.” She urged participants to take advantage of the free screenings, noting that chronic conditions including diabetes and heart disease often progress for years without obvious visible symptoms. “Prevention is not simply good medicine. It is one of the smartest financial decisions any family can make,” she added, extending an invitation for non-members to join BARP to access the program.
For Urgent Care Barbados, the launch coincides with the provider’s 10th anniversary, marking a major milestone in its growth from a small two-doctor mobile service launched in 2016 to a fully integrated full-scale healthcare provider with on-demand ambulance services across the island. Managing Director Dr. Bandele Majeks highlighted the alarming national health trends that prompted the partnership, sharing official data showing more than two-thirds of Barbadian adults are overweight, one in six lives with diabetes, and four in 10 live with hypertension — all major modifiable risk factors for life-threatening cardiovascular disease and kidney failure.
“We are living longer than any generation before us, yet too many of those additional years are lived in poor health,” Dr. Majeks said. “A great deal of expense is incurred on conditions that could have and should have been identified years earlier through one inexpensive test. This program is designed to change that trajectory. Our purpose is straightforward: We want Bajans to live longer and to live those longer years well.”
Beacon Insurance CEO Christopher Woodhams framed the partnership as part of a broader, industry-wide shift in health coverage, moving away from the traditional model of only covering care after a disease develops to investing in proactive prevention that reduces long-term costs and improves patient outcomes. He noted that existing data has long revealed a critical gap in accessible preventative care for adults aged 40 to 59 — the core demographic targeted by the new program. Early intervention for minor conditions in outpatient settings, rather than delayed care in costly hospital emergency departments, he argued, will help keep health insurance plans sustainable for all enrollees over the long term.
“At Beacon, we believe the future of healthcare is about helping people stay healthier for longer,” Woodhams said. “When appropriate care is delivered in the right setting and at the right time, everyone benefits. Members receive faster treatment, healthcare resources are used more efficiently, and health plans become more sustainable.”
All three partner organizations have positioned the collaborative initiative as a replicable model for Barbados’ national public healthcare system, integrating private clinical expertise, insurance sector funding, and community outreach to deliver accessible preventative care that addresses the root of the island’s chronic disease burden and improves long-term population health outcomes.
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ABEMS’ Brandon Browne Earns Master’s Degree in Acute Medicine
A standout milestone for emergency healthcare in Antigua and Barbuda is drawing official praise, after top local emergency medical professional Brandon Browne successfully completed a Master of Science in Acute Medicine from the University of South Wales. Minister of Health, Wellness, Environment and Civil Service Affairs Hon. Michael Joseph has extended warm, sincere congratulations to Browne, who is a veteran Critical Care Paramedic with the Antigua and Barbuda Emergency Medical Services (ABEMS) and a lead instructor at the ABEMS training Academy.
For multiple years, Browne has served the country’s emergency medical sector with outstanding distinction, building a reputation for unwavering dedication to elevating clinical standards, advancing professional growth across the field, and improving the quality of acute care available to Antigua and Barbuda residents. What makes his achievement even more notable is that he completed his graduate studies while continuing his active frontline healthcare service — a balance Minister Joseph, a trained pharmacist with deep roots in the medical sciences, was quick to highlight.
In comments on the accomplishment, Minister Joseph emphasized that Browne’s success is far more than a personal win. “Brandon’s achievement is one that deserves to be celebrated,” he said. “It is encouraging to see young professionals investing in their education and continuously striving for excellence in their chosen fields. His achievement not only represents personal success but also strengthens the quality of healthcare services available to the people of Antigua and Barbuda.”
As one of the country’s youngest cabinet ministers, Joseph shared that he holds particular inspiration for young professionals who prioritize ongoing personal and career development. He encouraged Browne to build on this milestone and continue his commitment to lifelong learning, noting that the entire nation gains when healthcare practitioners expand their skill sets. He also called on other young Antiguans and Barbudans to follow Browne’s example, pursue advanced education and never settle for less than excellence in their work.
For his part, Browne reflected on how the graduate program will reshape his contributions to local emergency care. He explained that the curriculum deepened his expertise in evidence-based acute care and refined his ability to make clear, effective clinical decisions during high-stakes emergency situations — skills that will directly benefit patients across the country. As both a practicing critical care paramedic and an instructor at ABEMS Academy, he added that his new advanced knowledge will let him share cutting-edge best practices with other ABEMS personnel, helping to lift the entire organization’s performance.
The Ministry of Health has officially joined ABEMS leadership and staff in extending congratulations to Browne, with the institution expressing confidence that his new credentials will drive further progress in the development of Antigua and Barbuda’s emergency medical system, and wishing him continued success throughout his career.
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‘Gift of life’: Bill ‘could expand organ donation, ease dialysis burden’
Barbados stands on the cusp of a major public health transformation, with a groundbreaking piece of legislation tabled in Parliament this Wednesday that would, for the first time in the nation’s history, establish a formal, regulated system for deceased organ donation. Health stakeholders and patient advocates across the country are hailing the Human Tissue Transplant Bill as a life-saving intervention that will relieve overburdened dialysis services and expand critical treatment access for an estimated 30,000 Barbadians at risk of end-stage kidney failure.
Currently, the Caribbean nation only permits kidney transplants from living donors, a restriction that has left the vast majority of renal patients dependent on long-term dialysis while waiting for rarely available matching organs. The new legislation lays out a clear regulatory framework for the recovery and transplantation of human tissue after death, creating a formal pathway to unlock the life-giving potential of deceased donation.
Sadie-Ann Sisnett, president of the Barbados Kidney Association, emphasized that the bill comes at a critical moment for the nation’s strained renal care system. “Right now, we have 400 people active on dialysis between the Queen Elizabeth Hospital (QEH) and private provider SILS Dialysis Barbados,” Sisnett explained in an interview with Barbados TODAY. “But 13 percent of our population – roughly 20,000 to 30,000 people – are currently living with stage 4 kidney disease, progressing to the end-stage that requires dialysis or a transplant.”
The existing system is stretched far beyond its capacity, Sisnett noted, with resource shortages forcing many patients who require dialysis three times weekly to receive only two treatments. Even with outsourcing to private providers, demand continues to outpace the system’s ability to keep up. This backlog makes the expansion of transplant options through deceased donation all the more urgent, as transplants remove patients from long-term dialysis waiting lists entirely.
Barbados’ current living donor program only carries out two to three transplants per year, a number stakeholders aim to grow to 10 annually with the addition of deceased donation. Beyond reducing dialysis demand, early detection and expanded transplant access can stop kidney disease progression before it reaches irreversible end stages, preventing many patients from ever needing dialysis in the first place.
For Dr. Margaret O’Shea, a renal transplant surgeon at QEH, the introduction of the bill after years of advocacy is an emotionally profound milestone. “I’m overjoyed, almost tearful, thinking about what this will mean for patients waiting for organs, and for people who want to leave a legacy of giving after death,” she said. “There is such joy in the act of donation, and an even greater joy for the recipient receiving that gift of life.”
Allan Haynes, founder and president of Kidney Caribbean and a dialysis patient of nine years, shared a personal testament to the transformative impact of organ transplants: his sister received a living donor kidney that functioned for 45 years, allowing her to raise a child and three grandchildren before her recent passing. Haynes called the proposed legislation life-changing, particularly for young patients whose entire futures hang in the balance while waiting for treatment.
Adrian Boyce, vice-president of the Barbados Kidney Association, described the bill as a watershed moment that will go down as a historic milestone for Barbados. “This sets a precedent for our nation’s health care history,” Boyce noted. “It will not only elevate our standing internationally but, most importantly, it will save lives – not just for kidney patients, but for anyone in need of liver or other organ transplants, once surgical capacity is in place. This is undeniably a step in the right direction.”
Beyond clinical benefits, the legislation addresses broad social and economic harms caused by the current lack of transplant access, Sisnett explained. Many working-age dialysis patients are forced to leave employment or cut hours drastically, as regular dialysis treatments disrupt daily life, leaving many reliant on welfare even when they are the primary breadwinners for their families. A successful transplant allows patients to return to work, resume normal daily life, and contribute to national productivity again.
“The impact goes far beyond just health,” Sisnett, who received a kidney transplant herself, shared. “It took nine years after my marriage before my husband and I could have a child, because that was only possible after my transplant. Right now, we have falling birth rates across Barbados, and hundreds of people of childbearing age on dialysis with more joining that list every year. This is not just a health issue – it is an issue of national productivity, it affects every sector of our society. What this bill can do for individual families, and for our entire nation, is incredible.”
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Sir Lester Bird Medical Centre Nurses Undergo Medication Safety Refresher Training
Frontline nursing teams at Antigua’s Sir Lester Bird Medical Centre have completed a targeted medication safety refresher training, a new initiative focused on elevating patient care standards through upskilled clinical practice. Designed to reinforce evidence-based best practices that are often overlooked in the fast pace of daily hospital work, the program moved beyond standard rote learning to prioritize hands-on, interactive engagement with the material.
Organizers structured the curriculum around real clinical scenarios that participating nurses have actually encountered in their shifts, creating space for open discussion, problem-solving, and knowledge-sharing among veteran and newer nursing staff alike. This case-based approach allowed attendees to test their understanding of safety protocols, ask targeted questions, and walk through decision-making processes in low-stakes, collaborative settings, rather than relying on passive lectures.
The training was co-developed and led by two internal hospital teams: the facility’s experienced Pharmacy department, which brings on-the-ground expertise in medication dosage, dispensing, and risk mitigation, and a senior Clinical Educator from the hospital’s Learning and Development Unit, who specialized in adult professional education for clinical staff. This cross-department collaboration ensured the training balanced practical, day-to-day clinical needs with established professional development framework.
Hospital administration officials noted that this training is not a one-off event, but part of a sustained, institution-wide commitment to ongoing professional learning for all clinical care staff. The overarching goals of these continuous education efforts are threefold: reducing preventable medication errors, embedding a culture of patient safety across every department, and supporting staff in growing their skills throughout their careers, all to uphold the medical centre’s high standards of clinical care.
In a statement highlighting the importance of this work, the medical centre reaffirmed that continuous upskilling is not optional for safe medication management—every step of the medication process, from ordering to administration, carries implications for patient outcomes. To anchor this commitment, the institution emphasized two core guiding principles: “every dose matters” and “every patient matters”, framing medication safety as a foundational responsibility that touches every patient interaction.
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PAHO launches US$24 million appeal to support health response following devastating earthquakes in Venezuela
In the wake of two devastating back-to-back earthquakes that rocked north-central Venezuela on June 24, the Pan American Health Organization (PAHO) has launched a $24 million emergency fundraising appeal to fund six months of urgent health interventions and early health system recovery in the hardest-hit regions of the country.
The twin tremors, measured at magnitudes 7.2 and 7.5, left a trail of widespread destruction that ranks among the most severe natural disasters to impact Venezuela in decades. As of official government updates from June 29, the disaster has claimed more than 1,943 lives and left over 10,500 people injured. The quakes struck already vulnerable densely populated urban areas grappling with pre-existing humanitarian crises, leveling or severely damaging hundreds of health facilities along with critical national infrastructure including power grids, water systems, transportation networks, and telecommunications services.
In the immediate aftermath of the disaster, search and rescue operations are still ongoing, but the public health emergency has entered a new, more complex phase. Local hospitals are already operating drastically over capacity to treat a surge of trauma patients, while critical shortages of essential medications, surgical supplies, laboratory reagents, and life-saving medical equipment have put continuous care delivery at severe risk. Beyond immediate physical injuries, public health risks are projected to escalate rapidly in the coming weeks: damaged health infrastructure, mass population displacement, overcrowded emergency shelters, interrupted routine vaccination campaigns, and compromised water and sanitation systems have drastically increased the likelihood of outbreaks of vaccine-preventable and other communicable diseases. At the same time, the psychological toll of the disaster on affected communities and frontline health workers continues to grow.
The $24 million appeal will allocate funding to six core priority areas over the next six months, designed to address both immediate life-saving needs and long-term health system recovery. These priorities include: delivering emergency trauma, surgical, and critical care to impacted patients; restoring the functional capacity and safety of damaged essential health services; procuring and distributing life-saving essential medications, vaccines, laboratory supplies, and medical equipment; preventing disease outbreaks through enhanced surveillance, expanded vaccination campaigns, laboratory system strengthening, infection prevention and control protocols, water and sanitation interventions, and vector control; expanding access to mental health and psychosocial support to protect the wellbeing of affected populations; and strengthening cross-sector health coordination, emergency management capacity, and the transition from immediate response to early recovery.
The appeal targets direct support for approximately 700,000 residents in the most severely affected municipalities, while also bolstering referral hospitals and regional health services that serve millions more people whose access to routine and emergency care has been disrupted by the disaster.
“While search and rescue efforts continue, the health emergency is entering a new phase,” explained PAHO Director Dr. Jarbas Barbosa. “Thousands of injured people require ongoing care, hospitals remain under enormous pressure, and the risk of disease outbreaks is increasing. This appeal will help save lives today while supporting the recovery of essential health services for the months ahead.” Dr. Barbosa further emphasized the critical urgency of the funding, noting, “Investing in health now will not only help save lives but also prevent secondary public health emergencies that could prolong the humanitarian impact of this disaster. We call on governments, development partners, international financial institutions, philanthropic organizations and the private sector to support this appeal and stand in solidarity with the people of Venezuela.”
Since the earthquakes struck, PAHO has already mobilized a coordinated on-the-ground response in close partnership with Venezuela’s Ministry of Health, national Civil Protection agencies, United Nations partners, and regional Health Cluster members. The organization activated its full Incident Management System and Regional Response Team immediately after the disaster, deployed specialized emergency response experts to the impacted regions, completed rapid needs assessments of priority hospitals, and coordinated the deployment of international Emergency Medical Teams to reinforce local care capacity. PAHO has also already shipped emergency supplies from its regional Strategic Reserve based in Panama, including trauma care kits, essential medications, and emergency medical equipment, while supporting urgent procurement efforts for additional vaccines, medications, laboratory supplies, and other critical health commodities.
Founded in 1902 as the world’s oldest international public health agency, PAHO works with all countries across the Americas to improve population health and quality of life. It acts as the World Health Organization’s Regional Office for the Americas and serves as the specialized health agency of the Inter-American System (OAS).
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QEH to introduce patient app, portal under digital health rollout
One of the Caribbean’s leading public healthcare facilities, Queen Elizabeth Hospital (QEH), is accelerating its sweeping digital transformation initiative — a core component of its 2028 strategic plan — that will soon give patients direct digital access to their own medical records via a custom-built patient portal and cross-platform mobile application, a senior hospital official has confirmed.
Dr. Gerry Warner, Acting Director of Support Services, who heads the QEH’s digital overhaul project, revealed the details during an appearance on the hospital’s own QEH Pulse Radio Show, laying out the long-term goals and current progress of the shift from decades of paper-reliant operations to a fully integrated digital health system.
For years, QEH has relied heavily on physical paper records, which are stored across scattered departmental locations. When clinical staff need to reference a patient’s history, they often have to request manual retrieval of files — a workflow that has repeatedly created unnecessary delays in patient care, Warner explained. To address this systemic inefficiency, the hospital has partnered with Abergower, a UK-based international document digitization and information management firm headquartered in Glasgow, Scotland, which operates a major regional hub in the area.
To date, the partnership has already converted more than 90,000 paper records, totalling several million pages, into searchable, secure PDF formats. The project is prioritizing records from patients treated within the last two years, with plans to scan older historical records as capacity allows, according to Warner. Once the full digitization process is complete, all clinical staff will be able to pull up a patient’s complete medical history in seconds, eliminating the delays caused by manual file retrieval.
The transformation is being rolled out in staggered phases, starting with the hospital’s health and wellness clinic, pharmacy and medical records departments, as the facility transitions to the new Universal Health Information System. Warner acknowledged that the shift has caused temporary teething issues, including minor delays in pharmacy and medical records services during the transition period. He emphasized, however, that extensive preparation preceded the system’s launch: training for “super users” — frontline staff selected to test and refine the system — began months before rollout, and the platform was customized based on input from these super users about department-specific workflows. Subsequent training for all other staff has been completed, with on-site technical support and additional retraining available throughout the rollout to address any ongoing issues.
To accommodate patients who are accustomed to paper records and may need support adapting to digital tools, the hospital will offer targeted training and a gradual transition period, Warner noted. “There are some people who like the comfort of paper, but we are trying to move away from that further as part of our 2025-2028 ICT strategy. We are trying to accommodate patients where they are at, and there will be a period of training for those who need help acclimatizing to the new digital system,” he said.
A key upcoming consumer-facing feature of the new system will be the patient app and portal, which will put direct control of health information into patients’ hands, Warner confirmed. The mobile app will be available for both Android and Apple iOS devices, while the web-based patient portal will be accessible from any computer or mobile browser. Through these tools, patients will be able to view their full medical records, check upcoming appointment schedules, access prescription details, receive automated appointment reminders, and even input their own personal at-home health readings directly into the system, giving them greater engagement and autonomy over their own care.
The digital transformation project marks one of the most significant overhauls of QEH’s administrative and clinical operations in recent history, with the goal of improving care efficiency, reducing medical errors caused by missing paper records, and expanding patient access to health services.
