In a recent anecdote shared by Jonathan Reid, Barbados’ Minister of Industry, Innovation, Science, and Technology, the inefficiencies of the nation’s public services were starkly highlighted. While accompanying a loved one at the Queen Elizabeth Hospital, Reid found himself repeatedly explaining the patient’s condition to different healthcare providers. This scenario, all too familiar to many Barbadians, underscores a systemic issue: the failure of government agencies to share data effectively. Despite the Data Protection Act 2019 allowing internal data use, the lack of interoperable systems means citizens must redundantly provide the same information across various departments. This inefficiency permeates the public sector, from renewing driver’s licenses to applying for business permits. A recent case involving a vehicle registration mix-up further illustrates the problem. After renewing her motor insurance, a citizen discovered her number plate had been reassigned due to a data disconnect between the Barbados Revenue Authority and the Licensing Authority. Despite her insurer’s confirmation of payment and notifications to the BRA, the information failed to reach the Licensing Authority, leaving her to navigate a bureaucratic maze to reclaim her registration. This incident highlights the broader issue of data silos within government systems. While ministries have made strides in digitizing internal operations, these efforts often lack integration with other agencies. For instance, a tax compliance platform by the BRA could streamline business licensing or procurement processes if designed with inter-agency access in mind. However, without a national data governance framework, such potential remains untapped. The root of the problem lies not just in fragmented systems but also in a fragmented mindset. Barbados’ educational institutions focus on producing programmers and network administrators but lack emphasis on systems integration and enterprise design. This gap is mirrored in the private sector, where few businesses utilize APIs or shared platforms for secure data exchange. To move forward, Barbados must adopt a national data governance framework, supported by systems-integration experts and clear data standards. By fostering interoperability and stewardship, the government can ensure that information entered once serves multiple lawful purposes. This approach will not only enhance efficiency but also rebuild public trust. In the end, digital maturity is not about the volume of data a government holds but how effectively it uses that data to serve its citizens.
分类： technology
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‘Stars aligned for Starlink’
The aftermath of Hurricane Melissa has unexpectedly accelerated the adoption of Starlink satellite Internet services in Jamaica, potentially reshaping the nation’s connectivity landscape. Trevor Forrest, a cybersecurity consultant and former chairman of Jamaica’s Spectrum Management Authority (SMA), predicts that Starlink’s presence will persist long after the country recovers from the storm. The Category 5 hurricane left vast areas without power and traditional Internet services, prompting many Jamaicans to turn to Starlink devices and fuel-powered generators as temporary solutions. A special promotional offer providing free Starlink service has further introduced users to the benefits of satellite connectivity, raising questions about its long-term viability once users must pay for the service. Forrest believes that Starlink will complement rather than replace existing telecommunications providers like Digicel and Flow, filling gaps where traditional services fall short. He emphasized that Starlink’s convenience has been a game-changer, especially in rural areas, but acknowledged its limitations, including bandwidth constraints and potential security vulnerabilities. The Jamaica Cyber Incident Response Team (JaCIRT) has issued guidelines to ensure safe usage of Starlink systems, addressing concerns about data breaches. Forrest views the hurricane as a pivotal moment for Starlink, offering it a unique opportunity to establish itself in the Jamaican market. However, he cautions that its success will depend on practicality and user needs, drawing parallels to the adoption of solar energy, which often requires backup from traditional power sources during prolonged periods of low sunlight.
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Digital-age snipers are firing at the Dominican Republic as if it were their favorite target.
While Artificial Intelligence (AI) continues to be celebrated for its transformative potential, the Dominican Republic is grappling with an alarming surge in cyber threats. The National Cybersecurity Center, headquartered in Santo Domingo, recently disclosed that a staggering 233 million attempted cyberattacks were recorded in the first half of this year. This unprecedented wave of digital assaults has prompted urgent calls for bolstering digital resilience across both public and private sectors. Among the most insidious threats are sophisticated scams involving manipulated digital texts and images, designed to deceive even the most cautious individuals. These deceptions have led to significant financial losses, particularly in the regulated financial sector, where modern digital tools are exploited to perpetrate massive frauds. Notably, hundreds of elderly Americans have fallen victim to scams orchestrated by cybercriminals operating from the Dominican Republic, losing substantial assets through deceptive communication channels. The situation worsened during Hurricane Melissa, when 67% of the information circulating on social media was found to be false, according to INDOTEL Director Guido Gómez Mazara. He accused opposition parties of fueling a wave of disinformation, exacerbating the crisis. Meanwhile, Banco Popular has issued a red alert, warning customers about the dual-edged nature of AI. While it offers immense benefits, it also introduces risks such as deepfakes—highly convincing audiovisual content that can lead to reputational damage, financial loss, and data breaches. UNESCO has also raised concerns, highlighting how digital technologies, while enhancing education, can also perpetuate gender stereotypes and expose young users to harmful content. Audrey Azoulay, UNESCO’s Director-General, emphasized the dangers of algorithm-controlled content on social media, which often glorifies unhealthy behaviors and unrealistic body standards. As the Dominican Republic navigates this digital minefield, the need for informed vigilance and robust cybersecurity measures has never been more critical.
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American newspapers discuss the challenges of artificial intelligence in the Dominican Republic
The Grupo de Diarios América (GDA), a coalition of Latin America’s most influential newspapers, recently hosted its XXIII GDA CAF25 Seminar in Santo Domingo, Dominican Republic. The two-day event, held at Grupo de Medios Corripio’s headquarters, brought together journalists, media executives, and experts to explore the transformative role of artificial intelligence (AI) in the field of journalism. The seminar featured a series of lectures, panel discussions, and practical workshops aimed at addressing the challenges and opportunities presented by AI in contemporary media. Key topics included the integration of AI in news production, strategies for enhancing digital subscriptions, and the importance of mental health in newsrooms. High-profile speakers, including academics and industry leaders, shared insights on how AI is reshaping the media landscape. Miguel Franjul, director of Listín Diario, emphasized the necessity of adapting to technological advancements to ensure the future of independent journalism. The event also highlighted the GDA’s commitment to fostering collaboration and innovation among its member newspapers, which represent 12 countries across Latin America. Practical sessions focused on AI tools for journalists, such as Google Gemini and NotebookKLM, while discussions on digital well-being underscored the need for mental health support in high-pressure newsroom environments. The seminar concluded with interactive exercises designed to help media professionals develop AI-driven solutions for improving workflow and content quality.
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Flow and Government of Grenada renew JUMP programme
In a significant stride toward digital inclusion, Grenada, Carriacou, and Petite Martinique are set to witness a transformative impact as 1,500 families gain access to affordable internet, free digital literacy training, and complimentary laptops. This initiative is part of the renewed partnership between Flow and the Government of Grenada under the JUMP Programme, a national effort to bridge the digital divide and empower underserved communities. The agreement was formalized at a signing ceremony held at the Grenada Trade Centre Annexe, attended by Lincoln Baptiste, Country Manager of Flow, and Prime Minister Dickon Mitchell. Launched in 2023, JUMP has already enabled 652 families to access affordable home internet and digital training. Over the next two years, the programme aims to enroll 1,500 households, offering reliable internet for $20 per month, free digital skills training, and laptops for eligible families. Lincoln Baptiste emphasized the programme’s purpose-driven nature, stating, ‘JUMP is about people, families who deserve equal access to opportunity, children who can now learn online, job seekers who can apply with confidence, and seniors who can connect with loved ones abroad.’ Prime Minister Dickon Mitchell highlighted the programme’s role in fostering national progress, calling digital access a necessity rather than a luxury. The initiative is supported by the Liberty Caribbean Foundation, the Mona School of Business and Management, and One-on-One Educational Services, ensuring tailored digital training. Collaborative efforts with schools, community outreach, and government programmes like SEED aim to ensure no one is left behind in the digital age.
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EU funds solar-power project at Office of Prime Minister
In a significant step toward sustainable energy, Trinidad and Tobago has inaugurated a state-of-the-art solar-powered media briefing room at the Office of the Prime Minister in St Clair, Port of Spain. The project, part of the EU-funded GCCA+ Renewable Energy initiative, was officially unveiled on October 30. The €2.4 million program, implemented by the United Nations Development Programme (UNDP) and the Ministry of Planning and Development, aims to promote solar energy and energy efficiency across the nation. The initiative includes the installation of solar systems at schools, NGOs, and public sites, alongside the replacement of outdated energy-consuming equipment. For instance, an inefficient chiller at the Prime Minister’s Office was replaced with a modern, energy-efficient model that reduces carbon emissions and energy consumption. Prime Minister Kamla Persad-Bissessar emphasized the importance of transitioning from traditional oil and gas reliance to innovative, sustainable energy solutions. She highlighted the nation’s commitment to balancing development goals with environmental protection, urging developed countries to avoid imposing climate agendas on developing nations. Minister of Public Utilities Barry Padarath reiterated the government’s dedication to reducing carbon emissions and advancing energy conservation. This project marks a pivotal moment in Trinidad and Tobago’s journey toward a greener, more sustainable future.
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MMG goes offline tonight until Monday to upgrade app
Mobile Money Guyana (MMG) has announced a temporary system shutdown to implement a significant upgrade to its mobile app. The upgrade, scheduled from 11:00 p.m. on Friday, November 7, until 6:00 a.m. on Monday, November 10, aims to enhance security, introduce new features, and streamline the user experience. During this period, all MMG services will be unavailable, and customers are advised to complete any urgent transactions beforehand to avoid disruptions.
Mark Singh, CEO of MMG, emphasized the importance of this upgrade, stating, ‘This marks a new chapter for MMG. We’ve developed a more robust, intelligent, and secure platform that empowers users with greater control and confidence in managing their finances. The brief downtime is essential to ensure a seamless transition.’
The upgraded app will offer several user-requested features, including password resets, account unlocking, wallet loading via credit and debit cards, and personalized profile management. Enhanced data encryption, self-registration with ID verification, and an onboarding tutorial for new users are also part of the update. Additionally, the app will introduce privacy features like the ability to hide wallet balances and improved customer support tools, including an in-app Help Centre with FAQs.
Singh added, ‘Our aim is to make digital payments effortless and intuitive. Whether you’re topping up your phone, paying bills, or managing a small business, the new MMG app ensures a faster, easier, and more secure experience.’
This upgrade aligns with MMG’s commitment to advancing digital inclusion and financial accessibility in Guyana. For further information, users can contact mmgcommunication@mmg.gy or visit www.mmg.gy. Updates are also available on MMG’s social media platforms: Facebook, Instagram, LinkedIn, and YouTube.
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Digicel service disrupted in St Mary, St Ann and Trelawny due to electrical fire on utility lines
Residents and businesses in St Mary, St Ann, and Trelawny, Jamaica, are currently grappling with significant telecommunications disruptions following an electrical fire that severely damaged utility lines. Digicel, a leading telecommunications provider in the region, confirmed the outage in a statement released early Friday morning. The company attributed the service interruption to the extensive damage caused by the fire, which has compromised its infrastructure.
Digicel assured customers that its technical teams are on high alert and prepared to commence repairs immediately. However, they emphasized that safety protocols must be strictly followed, and clearance from relevant authorities is required before any restoration work can begin. The company is collaborating closely with the utility provider to expedite the resolution process and minimize the impact on affected users.
In its statement, Digicel expressed sincere apologies for the inconvenience caused and extended gratitude to its customers for their understanding and patience during this challenging period. The company remains committed to restoring full service as swiftly as possible while prioritizing the safety of its personnel and the public.
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Dominican Republic launches first artificial intelligence laboratory
The Dominican Republic has embarked on a transformative journey with the establishment of the Dominican Artificial Intelligence Laboratory (LIAD), a groundbreaking initiative designed to position the nation as the Caribbean’s premier hub for artificial intelligence (AI) development. The official launch ceremony, held at the ChromoMED Institute Auditorium, was spearheaded by Dr. Gilberto Objío Subero, LIAD’s CEO, and Dr. Bary G. Bigay, its Scientific Director. This state-of-the-art facility is set to revolutionize AI research and application across key sectors including healthcare, education, public administration, justice, agriculture, and industry. During the event, Dr. Objío delivered a compelling keynote address titled ‘Artificial Intelligence Applied to Clinical Research,’ showcasing innovative projects such as Medical GPT—a cutting-edge tool engineered to enhance diagnostic precision, streamline medical data management, and automate scientific research processes. LIAD’s overarching mission is to cultivate ethical AI practices, foster innovation, and drive AI-powered solutions that bolster both public and private sector efficiency. By nurturing specialized talent and integrating emerging technologies into public policy frameworks, the Dominican Republic is poised to emerge as a regional leader in AI and innovation, paving the way for sustainable development and enhanced global competitiveness.
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JDF to airlift Starlink units to isolated areas Thursday
KINGSTON, Jamaica — In a significant move to enhance digital connectivity, the Jamaica Defence Force (JDF) has commenced the airlift of Starlink internet devices into select communities, as announced by Daryl Vaz, Minister of Science, Energy, Telecommunications, and Transport. The initiative, which began on Thursday, aims to establish community Wi-Fi hubs and bolster humanitarian efforts in isolated areas.