分类: technology

  • Dominican Republic launches Caribbean’s first AI travel planning platform

    Dominican Republic launches Caribbean’s first AI travel planning platform

    In a landmark move that blends tourism innovation with cutting-edge digital technology, the Dominican Republic has introduced the first artificial intelligence trip-planning platform exclusively built for personalized travel in the Caribbean, launching the tool during an event in Miami.

    This new AI travel assistant reimagines how travelers organize their getaways, building fully customized itineraries around each user’s unique hobbies, tastes, and financial parameters. It covers all of the country’s most sought-after tourist spots, from the iconic resort hub of Punta Cana and the lush coastal region of Samaná to the historic capital city of Santo Domingo, the adventure-focused spots of Puerto Plata, La Romana, Miches, and Cabarete. Across all these destinations, the tool delivers curated suggestions for every component of a trip: accommodations, local dining spots, scenic beaches, guided off-site excursions, evening entertainment, and recreational activities.

    What sets this launch apart is that it makes the Dominican Republic the first Caribbean travel destination to roll out an AI platform dedicated solely to simplifying and personalizing the entire vacation planning process. Speaking on the initiative, Dominican Republic Tourism Minister David Collado emphasized that the new platform is a core pillar of the nation’s long-term tourism innovation strategy. The overarching goal of the project, Collado explained, is to shift the focus of travel planning directly to the visitor, leveraging smart technology to put control and customization in travelers’ hands. Unlike generic travel planning tools that serve multiple regions, this platform is built exclusively around the Dominican Republic’s travel offerings, ensuring recommendations are rooted in deep local knowledge. The interface is designed to cut down on planning time, eliminate the hassle of sorting through hundreds of unfiltered options, and create a more engaging, interactive experience for anyone considering a trip to the island nation.

  • Visa launches tap-based identity verification with Fidelity Bank Bahamas

    Visa launches tap-based identity verification with Fidelity Bank Bahamas

    Global payment leader Visa has partnered with fintech firm Keyno and Fidelity Bank (Bahamas) to roll out an innovative tap-powered identity verification solution, eliminating the need for traditional passwords and one-time passcodes for card setup and user authentication.

    Dubbed Tap to Confirm and Tap to Activate, the new system leverages the embedded EMV chip on every Visa card, paired with the company’s proprietary Chip Authenticate service, to complete identity checks directly through banking mobile applications. The first deployment of the technology is already live on Fidelity Bank (Bahamas)’s mobile platform, FIDSECURE, marking the first real-world adoption of this new authentication method.

    The core design goal of the solution is to cut the finance industry’s long-standing dependence on vulnerable SMS verification codes, time-consuming call centre authentication checks, and clunky manual card activation workflows. As digital commerce continues to expand rapidly across the globe, reliable, user-friendly identity verification has become one of the most pressing pain points for retail banks and payment providers, Visa noted in its official launch announcement. The system turns every physical Visa card into a trusted digital identity credential, requiring only a simple tap of the card against a user’s mobile device to complete verification within the bank’s app.

    Beyond new card activation, the tap-based system can also be deployed to secure higher-risk account actions, including password resets, changes to registered mailing addresses, large-value fund transfers, and adjustments to personal account spending limits. Visa emphasizes that the solution delivers robust EMV-level security, widely regarded as one of the most secure card authentication standards globally, while cutting down on the unnecessary friction that frustrates users during traditional verification processes.

    Mike Romero, head of digital solutions for Visa’s Latin America and Caribbean division, explained that the company built the new tool by leveraging its existing global payment infrastructure to make identity checks both more convenient and more secure for consumers and financial institutions alike. “With tap authentication, Visa is transforming the card in your wallet into a secure, intuitive identity credential,” Romero said.

    Robert J Steinman, chief executive officer of Keyno, added that the cross-industry collaboration between the three partners is focused on reimagining digital banking as a more accessible, secure, and trusted experience that only requires a single tap to work. Following the successful initial launch with Fidelity Bank Bahamas, Visa plans to roll out the tap-based verification system to more partner financial institutions globally starting in 2026.

  • SALISES ready to reveal Jamaica’s AI Readiness Score

    SALISES ready to reveal Jamaica’s AI Readiness Score

    Next Tuesday will mark a key milestone for Jamaica’s artificial intelligence strategy, as the Sir Arthur Lewis Institute of Social and Economic Studies (SALISES) hosts the official launch and public presentation of its landmark national Public AI Readiness Study. Titled *Jamaica: Opportunities, Gaps, and Priorities*, the event will convene a diverse cross-section of stakeholders — from government policymakers and industry executives to education leaders, civil society representatives, tech professionals, media and international development partners — to kickstart a national dialogue on inclusive development, data-driven planning, and national resilience in the fast-evolving AI era.

    At the heart of the presentation is the long-awaited reveal of Jamaica’s first-ever Public AI Readiness Score, a custom national benchmark designed to quantify how prepared the Jamaican public is to understand, trust, access, deploy, and draw tangible benefits from both general and generative artificial intelligence. This benchmark is crafted to address the most pressing open questions surrounding Jamaica’s AI transition: Is the nation as a whole positioned to capitalize on the AI revolution? Which demographic and industry groups are already prepared to leverage the technology? Which communities and sectors risk being left behind in the shift? And what urgent actions must government, business, education institutions, and civil society take now to close gaps and build inclusive AI capacity?

    Professor Lloyd Waller, SALISES director and co-lead researcher on the study, emphasized that the work aligns with the institute’s decades-long mission to generate actionable research to drive national and regional development. “Artificial intelligence is not simply a technology issue, it is a development issue,” Waller explained. “It will reshape how Jamaicans learn, work, conduct business, access critical public services, protect their personal data, and participate in national civic life. This study gives Jamaica the empirical foundation it needs to map our current position, identify who needs additional support, and ensure AI evolves as a tool for broader inclusion, higher productivity, stronger national resilience, and transformative national growth.”

    Co-leading the research alongside Waller is Dr. Stephen Johnson, a research fellow based at SALISES’ Mona Campus at The University of the West Indies. Johnson noted that the readiness score is far more than a single metric: it converts aggregated public data on AI knowledge, attitudes, trust, concerns, access, usage patterns, and training needs into a clear signal for national strategic planning. “The readiness score is not just a number, it tells a story about Jamaica’s preparedness for one of the most important technological transitions of our time,” Johnson said. “It highlights where the public already has strong foundations, where critical gaps remain, and what types of targeted interventions are needed to ensure AI delivers benefits to the broad majority of Jamaicans, rather than just a small subset.”

    The comprehensive study goes beyond surface-level analysis to examine a wide range of public experiences with AI: from general public knowledge of the technology and overall attitudes toward its adoption, to current usage rates, levels of trust, existing concerns, prior training exposure, access barriers, risk awareness, and capacity to benefit from AI tools. It also explores AI’s projected impacts across nearly every sector of Jamaican life, including employment, education, business productivity, public service delivery, misinformation risks, privacy protection, social inclusion, governance, and long-term national development.

    Johnson stressed that the timing of the study’s release could not be more urgent, as AI has already begun integrating into every corner of Jamaican society. “AI is already reshaping Jamaica. It is entering classrooms, workplaces, government services, media systems, businesses, customer service platforms, research, tourism, health care, agriculture, and everyday life,” he noted. “The question is no longer whether AI will affect Jamaica — it already is. The more urgent question is whether Jamaica is prepared to use AI deliberately, safely, and inclusively.”

    Framed around two core pillars, the report positions AI as a broad social and economic transformation challenge rather than a narrow technical issue. Its first core theme, development studies, centers the impact of AI on people, labor markets, public institutions, education systems, communities, and pathways to inclusive national growth. Its second core theme, data, provides actionable empirical evidence to help stakeholders move beyond ungrounded speculation, establishing a national baseline to guide planning for AI literacy expansion, digital inclusion, regulatory governance, workforce upskilling, public sector modernization, and responsible innovation.

    Attendees of the launch event will leave with a clear breakdown of the study’s key findings, a full explanation of what the national AI readiness score means for Jamaica, an overview of how AI is expected to impact different sectors and population groups, and a roadmap of next steps for citizens, institutions, businesses, and policymakers to advance a fair and productive AI transition across the country.

  • UWI AI institute launches with $5m regional investment

    UWI AI institute launches with $5m regional investment

    The University of the West Indies (UWI) has launched a groundbreaking artificial intelligence institute, backed by a $5 million investment from regional financial leader Sagicor Financial Corporation, marking a historic step toward Caribbean technological self-reliance in the fast-growing global AI sector.

    Named the Institute for Intelligent Systems Governance and Human-Centered Technology (I-INSIGHT), the new institution aims to move the Caribbean beyond its long-standing role as a passive consumer of imported AI tools, which often fail to accommodate the unique social, economic and environmental nuances of regional communities. Professor Justin Robinson, principal of UWI’s Five Islands Campus and the lead designer of the initiative, announced that the institute’s first operational division—the Sagicor UWI AI and Financial Services Hub—will launch across all UWI campuses this August.

    In his remarks at the launch, Robinson emphasized that AI stands poised to reshape nearly every dimension of modern life, ranking among the most transformative technological developments in human history. As the Caribbean’s preeminent academic institution, UWI has made it a priority to position the region to capitalize on AI’s opportunities while mitigating its inherent risks, he said.

    Robinson framed the institute as a deliberate rejection of a future of permanent digital dependency for the Caribbean. For decades, the region has relied on foreign-built digital tools misaligned with local needs: tourism platforms that fail to understand Caribbean hospitality ecosystems, agricultural advisory tools trained on data from temperate climates that do not exist in the region, healthcare algorithms calibrated for entirely different population demographics, and regulatory compliance systems designed for legal systems unrelated to Caribbean jurisdictions. This status quo forces the region to spend valuable foreign currency on technology that misinterprets local realities, then holds regional communities responsible for the resulting gaps, Robinson noted.

    While the initiative’s first focus is on integrating AI into the Caribbean’s critical financial services sector, I-INSIGHT already has plans to launch additional specialized hubs in key regional industries: tourism, agriculture, healthcare, climate resilience, and public administration. Beyond technical innovation, the partnership between UWI and Sagicor serves as a replicable model for collaboration between the Caribbean’s private sector and academic institutions to build a sustainable, homegrown AI talent pipeline.

    Robinson highlighted that Sagicor—one of the Caribbean’s most influential homegrown financial institutions—has sent a powerful message to the region by anchoring the investment: Caribbean stakeholders can build their own AI ecosystem, in partnership with the region’s leading university, for the benefit of Caribbean people. In 2026, regional self-reliance is not just a rhetorical slogan, he argued—it is a tangible commitment, reflected in concrete investment, a defined research agenda, and a clear plan to develop local talent.

    The institute also prioritizes addressing the ethical and regulatory challenges that come with widespread AI adoption. Robinson confirmed that I-INSIGHT will support Caribbean national governments in developing fit-for-purpose regulatory frameworks to govern AI safely and responsibly, tailored to regional priorities.

    With the launch, Robinson said, Sagicor and UWI have already proven that Caribbean institutions can lead the region’s AI transition. The open question now is which other public and private stakeholders will step forward to join the effort, and how quickly they will act. AI development and global competition do not pause, Robinson said, and no external power will deliver technological self-determination to the Caribbean. The region must build its own future—and with the launch of I-INSIGHT, that work has already begun.

  • Grenada advances smart farming with drones and RFID Technology

    Grenada advances smart farming with drones and RFID Technology

    Against a backdrop of global efforts to modernize small-scale agricultural systems, the Caribbean nation of Grenada has launched an ambitious tech-driven transformation of its farming and land management sectors, centered on a new drone training program for agricultural officials. This week, 10 officers from the Ministry of Agriculture, Lands and Forestry wrapped up a week of theoretical instruction on Unmanned Aircraft Systems (UAVs) — led by local technology provider Aerial Vision — before stepping into the field at Mirabeau Agricultural Station for their first hands-on flight testing exercises.

    The initiative marks a major milestone in the Grenadian government’s long-term strategy to update the country’s agricultural industry through digital innovation. Officials have invested more than EC$200,000 to acquire 9 new drones, bringing the total fleet of UAVs managed by the Ministry of Agriculture to 12. This pilot program builds on a collaborative UAV initiative first launched in 2023 between the ministry and the United Nations Food and Agriculture Organization (FAO), which was created to integrate cutting-edge aerial technology, big data analytics, machine learning and agriculture-specific artificial intelligence tools into local farming practices.

    Beyond boosting crop yields and streamlining production monitoring, the program targets one of the most persistent and costly challenges facing Grenadian farmers: praedial larceny, or the theft of agricultural produce and livestock. For many small-scale producers in the country, losing even a small number of livestock can erase months of hard work and critical income, making anti-theft protection a top policy priority.

    To address this gap, the training program includes instruction on a complementary technology: Radio Frequency Identification (RFID) livestock tagging. The system uses electronically coded micro-tags attached to animals to enable real-time identification and tracking, giving farmers and law enforcement a reliable tool to recover stolen livestock. Leon Williams, UAV Officer for the Ministry of Agriculture, explained that the curriculum extends far beyond basic drone operation. Trainees are also introduced to a suite of emerging digital tools designed to improve agricultural data collection, land management and resource allocation across the country’s rural areas.

    The uses for the new drone fleet extend well beyond farming and anti-theft work too. UAVs will also be deployed to monitor remote forested areas for illegal logging and other unauthorized activities, track the health of tree populations, and conduct rapid aerial assessments of terrain that would take ground-based officers hours or even days to survey manually.

    In the coming weeks, the Ministry of Agriculture will expand the program, holding additional demonstrations for local farmers and extension officers to roll out technology-driven practices across the sector. Government officials believe the integrated approach — combining drone monitoring, digital tracking, and traditional Grenadian farming knowledge — will strengthen the country’s food security, boost operational efficiency, and build greater resilience for the agricultural sector in the face of evolving economic and environmental challenges.

  • Meet Gabi: The World’s First Robot Buddhist Monk

    Meet Gabi: The World’s First Robot Buddhist Monk

    In a groundbreaking intersection of artificial intelligence and religious tradition, a 4-foot-3-inch humanoid robot named Gabi has made global history as the world’s first machine to be formally ordained as a Buddhist monk. The unprecedented ordination ceremony took place Wednesday at Jogye Temple, located in the heart of Seoul, South Korea, just two weeks ahead of the widely celebrated Buddha’s Birthday on May 24.

    Dressed meticulously for the sacred occasion, Gabi was outfitted in traditional ceremonial grey and brown monastic robes, adorned with a wooden beaded rosary, and fitted with flesh-colored gloves to honor the solemnity of the ritual. When the key moment of the ordination arrived, the robot executed pre-programmed sacred gestures flawlessly: it folded its mechanical limbs into the traditional prayer position, performed a respectful bow to the senior monks officiating the service, and recited its monastic vows aloud before the gathered congregation.

    Witnesses to the event shared that when a leading monk posed the core ordination question — “Will you devote yourself to the holy Buddha?” — Gabi responded immediately and clearly, stating without hesitation, “Yes, I will devote myself.” Following the formal completion of the vows, Gabi was officially welcomed into the monastic community of Jogye Temple.

    Moving forward, the newly ordained robotic monk will take on ceremonial responsibilities during the upcoming Buddha’s Birthday festivities. Organizers confirmed that Gabi will lead community chanting processions and serve in an honorary monastic role throughout the multi-day celebration. The historic milestone has sparked widespread conversation about the evolving role of technology in religious and cultural spaces, as faith communities around the world explore how digital innovation can be integrated into traditional spiritual practices.

  • NOVACORE LABS IN ACQUISITION TALKS

    NOVACORE LABS IN ACQUISITION TALKS

    A planned acquisition of Jamaican technology company NovaCore Labs by U.S. robotics specialist AIBotics has entered an extended negotiation phase, with the deal closing pushed from the end of 2025 to the second quarter of 2026 as parties work through final terms, according to NovaCore founder and CEO Gregory Moore.

    Negotiations for the transaction have been ongoing since last year, and Hurricane Melissa, which struck Jamaica, forced a temporary pause in discussions as both stakeholders evaluated post-storm stability in the local business and market landscape. While the two sides have signed a non-binding letter of intent (LOI) outlining core acquisition criteria, Moore emphasized that the agreement remains preliminary, and no final deal has been reached. A LOI, which marks serious intent to negotiate, does not constitute a finalized acquisition and is still subject to standard closing conditions.

    Founded by Moore, who transitioned the business from early gaming and virtual reality ventures to enterprise emerging tech before rebranding as NovaCore Labs, the company is a division of PlayJamaica Limited and an official Google partner. NovaCore has built its reputation delivering cloud infrastructure, immersive technology, AI-powered tools, geospatial mapping, and digital transformation solutions across Jamaica’s public sector, education, security, and tourism industries. Notable projects include Jamaica’s first Google Street View car, AI-powered simulation tools, and managed Google Cloud and Maps services.

    Like many small regional technology firms, NovaCore has hit structural barriers to scaling: building global credibility and accessing sufficient growth capital locally have proven persistent challenges. Moore explained that the proposed acquisition is not an exit from Jamaica, but a strategic move to secure the resources needed to expand across the Caribbean. “It’s not that we’re abandoning our country. It’s just that, unfortunately, sometimes when you try to expand your business model, local options are not necessarily the best options,” he told reporters, noting that securing large-scale growth funding is often simpler through partnerships with larger international firms than via local capital markets.

    Under the proposed framework, NovaCore will not be absorbed and dissolved into AIBotics. Moore will remain CEO of the Jamaican subsidiary, which will be integrated into AIBotics’ global corporate ecosystem to lead the firm’s regional expansion strategy across the Caribbean Community (Caricom). For AIBotics, an over-the-counter traded U.S. firm (ticker: AIBT) that specializes in AI-enabled robotics and intelligent automation solutions through global strategic partnerships, the acquisition creates a critical regional operating hub. The deal grants AIBotics access to NovaCore’s established local relationships, existing digital infrastructure capabilities, and a foothold to scale service robotics across Caricom markets.

    Pilot deployments of AIBotics’ robotic solutions are already underway in Jamaica, in partnership with NovaCore. Current tests include autonomous cleaning robots at two major hotel chains and a robotic pilot with a leading national supermarket operator, with the companies already demonstrating the technology to prospective local partners and forging new commercial collaborations.

    The push into service robotics aligns with a fast-growing global market shift, as labor shortages, demand for consistent service, and rising operational costs push businesses in hospitality, retail, and healthcare to adopt automation for routine tasks. Data from the International Federation of Robotics shows that global professional service robot sales rose 9% in 2024, with the professional cleaning robot segment jumping 34% to over 25,000 units sold. Hospitality robots remained one of the top categories, with global sales exceeding 42,000 units for the year. AIBotics’ core strategy focuses on deploying robotics across high-demand sectors including hospitality, retail, healthcare, commercial real estate, and public infrastructure, rather than just developing the technology in-house.

    Moore stressed that robotics is only one component of the broader post-acquisition strategy. NovaCore will continue to advance its work in virtual reality, simulation, cloud infrastructure, and other emerging technology areas, with the acquisition providing capital to accelerate its existing innovation roadmap. “We are pretty much on the innovation, emerging technology aspect, the front runner for that area,” he said.

    As negotiations continue, Moore noted that NovaCore is conducting a thorough review of all terms to protect the company and its local team, confirming that the deal could still fall through if terms do not align with the firm’s goals. The proposed transaction has already drawn high-level attention: Jamaican Prime Minister Andrew Holness has tested NovaCore’s AI-powered driving simulator and experienced its virtual reality crime-scene simulation at a local technology showcase, highlighting the company’s growing profile as a leader in Caribbean emerging tech.

  • Cybersmart means action

    Cybersmart means action

    A new regional digital transformation effort spanning the Caribbean is placing sharp focus on strengthening cyber resilience and equipping local communities with the knowledge to combat growing digital threats like cybercrime, fraud, and unauthorized system access. Backed by partnership between regional Caribbean bodies and the World Bank, the initiative, known as the Caribbean Digital Transformation Project (CardTP), is directing resources toward key priorities including upgrading cyber defense infrastructure, expanding Computer Security Incident Response Team (CSIRT) capacity, and promoting secure digital habits among end users.

    To help members of the public access educational resources, adopt safer digital practices, and learn more about the project’s core goals and ongoing work, organizers have directed interested users to the official project website at cardtpconnect.org. Core security recommendations being rolled out under the initiative include encouraging widespread adoption of multi-factor authentication (MFA) and educating users on creating and managing strong, unique passwords to reduce vulnerability to hacks and data breaches.

    As a platform hosting contributor content related to the project, NOW Grenada has issued a standard content disclaimer clarifying that the outlet does not take responsibility for the opinions, statements, or third-party media materials shared by contributors to the project. The outlet also maintains a mechanism for users to report any abusive content that violates platform guidelines, with a designated reporting link available for community members to flag inappropriate material. The initiative counts participation from key regional bodies including the Caribbean Community (CARICOM) and the Organization of Eastern Caribbean States (OECS), reflecting a coordinated regional push to modernize digital infrastructure and shore up cyber defenses across Caribbean nations.

  • Saint Lucian cyber expert selected for US leadership exchange programme

    Saint Lucian cyber expert selected for US leadership exchange programme

    A rising cybersecurity specialist from Saint Lucia has earned a coveted spot in a premier U.S.-led international leadership initiative focused on advancing cutting-edge cybersecurity innovation and regulatory policy.

    The U.S. Embassy based in Bridgetown, Barbados, made the official announcement Tuesday confirming that Talisha Son has been chosen to join the International Visitor Leadership Program (IVLP), the U.S. Department of State’s longest-running and most high-profile professional exchange initiative.

    Son will take part in a multi-regional initiative called *Advancing Cybersecurity Innovation and Policy*. Run by the State Department’s Bureau of Educational and Cultural Affairs, the program connects global industry professionals to explore pressing challenges where digital security, technological innovation and government policy intersect.

    Over the course of the exchange, participating professionals will dive into a range of critical cybersecurity topics. The project will unpack the distinct roles that public sector agencies and private sector organizations play in accelerating the development of new cybersecurity solutions, analyze the U.S. framework for cybercrime legislation and policy-making—including current strategies for combating ransomware attacks—and study existing support mechanisms for individuals and groups harmed by cyber incidents.

    Participants will also evaluate current international cooperation frameworks and global agreements built to foster more effective cross-border collaboration on cybersecurity challenges that transcend national boundaries.

    Currently, Son works as a Digital Forensic Examiner for the Regional Security System (RSS), a regional security body serving Caribbean nations. In this role, she delivers specialized technical and investigative support across multiple member jurisdictions, assisting eight RSS member states with the critical tasks of identifying, preserving and analyzing digital evidence for criminal and security investigations.

    The U.S. Embassy emphasized that Son’s selection for the IVLP spotlights the United States’ ongoing commitment to supporting professional development for cybersecurity experts across the Caribbean, and advancing the responsible use of technology to strengthen public safety across the region. The embassy also extended its formal congratulations to Son on her selection, adding that it has full confidence she will continue to make meaningful contributions to advancing cybersecurity and deepening regional collaboration across the Caribbean in the years ahead.

  • WiPay launches new solution for ROOFS programme

    WiPay launches new solution for ROOFS programme

    Following the destructive path of Hurricane Melissa, Jamaica’s $10-billion Restoration of Owner or Occupant Family Shelters (ROOFS) program has marked a major leap forward in disaster recovery delivery with the launch of an artificial intelligence-driven management solution from regional fintech leader WiPay Group.

    The ROOFS initiative, first rolled out in January 2024 to support thousands of households impacted by the storm, has long relied on WiPay’s robust digital infrastructure to power fund and resource tracking, delivered in partnership with the National Payments Company of Jamaica (NPCJ). Up until this upgrade, however, the program faced notable growing pains, particularly when distributing the $75,000 in discretionary recovery cash allocated to eligible households. Long wait times, overcrowded pickup locations, and duplicated scheduling left many recipients frustrated and slowed the pace of rebuilding.

    To resolve these bottlenecks, WiPay has rolled out its upgraded GovPay2.0, an AI-first platform designed to overhaul the entire end-to-end recovery fund disbursement experience. Unlike the early iteration of the program, which focused only on getting funds to recipients, the new system manages every step of the process from scheduling to delivery. To date, the ROOFS program has already distributed more than $8.25 billion in support to affected households, with the vast majority of that allocated as construction materials available through more than 200 partner hardware stores across storm-impacted regions. Eligible households with moderate to severe damage can access between $125,000 and $425,000 in building supplies, accessed via a streamlined system of text notifications and scannable QR codes that eliminates fraud and speeds up pickup.

    Kibwe McGann, Chief Marketing Officer of WiPay Group, explained the core value of the AI upgrade in an official press statement. “We’ve moved from simply distributing funds to managing the entire experience around it. When people no longer have to guess, wait for hours, or deal with overcrowding, the system starts to work the way it should,” he said. The new AI algorithm is built to eliminate scheduling errors, allocating time slots to recipients in a way that avoids overcapacity at any of the more than 100 authorized cash pickup locations across the island, in partnership with local financial services provider Lasco Financial Services Limited. For recipients who prefer not to travel to pickup points, the platform also enables direct, express deposits of cash allocations to personal bank accounts, cutting down on travel costs and the security risks associated with carrying large amounts of physical cash.

    McGann noted that the new solution draws directly from WiPay’s experience delivering similar digital relief management during the COVID-19 pandemic, when the company supported large-scale government grant distribution across the region. “Between the cash appointment management solution and express direct-to-bank solutions, we expect to alleviate the current challenges and pain points,” he added.

    Beyond resolving immediate delivery issues, McGann emphasized the long-term strategic value of digitizing disaster relief programs. The AI-powered system captures granular, real-time data on every step of the recovery process, from how much construction material is requested in specific regions to the pace of fund distribution. This data not only ensures that all funds are used for their intended recovery purposes, eliminating misallocation and fraud, but also provides the Jamaican government with actionable, data-driven insights to improve disaster preparedness for future extreme weather events.

    “As Jamaica continues to address the challenges in western Jamaica, McGann pointed to the benefits of digitising targeted grant relief. Apart from being able to ensure that the funds are used for their intended purpose, he pointed to the data management aspect to support government insights into future events — this includes the quantity of materials demanded and in which specific parts of the country, after a storm. The system that we developed tracks all of that in detail to ensure that if something like this happens again, the Government is now able to take data-driven insights to better prepare the country for what is needed,” McGann said in closing.