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  • ‘No patois in the House!’ Speaker shuts down Burchell’s attempt to present in Jamaican dialect

    ‘No patois in the House!’ Speaker shuts down Burchell’s attempt to present in Jamaican dialect

    On Wednesday, a landmark attempt to bring Jamaican patois into official parliamentary debate was cut short moments after it began, igniting a heated clash between government and opposition lawmakers over linguistic identity and institutional rules.

    Nekeisha Burchell, the opposition’s spokesperson for creative industries, culture and information, had stepped to the floor to deliver her first ever Sectoral Debate address, opening her remarks in the creole language spoken by the vast majority of Jamaicans: “Madam Speaker, mi git up dis afta noon fi mek mi fuss sectoral speech pon mi portfolia…”

    Before she could continue, House Speaker Juliet Holness interrupted immediately, invoking the chamber’s long-standing Standing Orders that mandate the use of standard English for all parliamentary proceedings. “Hold on, hold on, hold on. Standing Orders. And I think you are fully aware,” Holness stated, issuing a clear warning that any further attempt to use patois would result in Burchell losing her allotted speaking time: “If I have to stop you again during your presentation you will not get any additional time.”

    The interruption quickly spilled over into cross-party bickering across the parliamentary chamber. Government members rallied behind the speaker’s adherence to existing rules, while opposition lawmakers pushed back, arguing that Burchell should be granted permission to use the national dialect that forms a core part of Jamaican cultural identity.

    Opposition MPs also drew a parallel to a high-profile incident six months prior, when State Minister Alando Terrelonge was stopped mid-address by ruling party MP Everald Warmingong after he spoke Spanish to visiting Cuban guests in the chamber. Warmington had also cited the Standing Orders at the time, asserting his right as an elected representative to follow parliamentary rules and understand all proceedings. Critics of the Wednesday ruling point to that incident as evidence of inconsistent enforcement of the language rule.

    After the brief disruption, Burchell resumed her address, framing her attempt to use patois as a deliberate statement about cultural acceptance in Jamaica’s most formal public institutions. “Madam Speaker, perhaps I should abandon that attempt to use our local language because I have been reminded of the linguistic conventions of this honourable House,” she said. “Because maybe there is no more fitting way to begin a presentation on culture than to speak briefly in the language understood by the overwhelming majority of the Jamaican people, even if that language still struggles for full acceptance in some of our most formal, national spaces including this very Parliament.” She then switched to standard English, often referred to locally as the “Queen’s English,” to deliver the remainder of her address.

    The incident has reignited long-running national discussions about the status of Jamaican patois, which is recognized as the country’s primary spoken language but has yet to gain full official status in formal government and institutional settings.

  • South Florida- based FOGS marks 30 years of service to Jamaica

    South Florida- based FOGS marks 30 years of service to Jamaica

    MIRAMAR, Florida — Against the backdrop of South Florida’s vibrant community, Friends of Good Shepherd International (FOGS) gathered recently to mark a major milestone: its 30th annual fundraising gala. The event was far more than a celebration; it was a reflection of three decades of unwavering commitment to lifting up communities across Jamaica, carrying with it the quiet gravity of 30 years of impactful, mission-driven service.

    The evening’s most anticipated guest was Archbishop Emeritus Charles Dufour of Kingston, the founding visionary behind both FOGS and its parent organization, The Good Shepherd Foundation (GSF). Traveling from his home in Jamaica to attend the anniversary gathering, Dufour brought a legacy rooted in decades of leadership across Jamaica’s Catholic community. A uniquely prominent figure in the country’s church landscape, he holds the distinction of being the only clergy member to have served in all three of Jamaica’s dioceses: the Archdiocese of Kingston, and the Dioceses of Montego Bay and Mandeville. His presence alone anchored the gala in a spirit of deep gratitude and renewed purpose, setting a heartfelt tone for the entire event.

    In one of the evening’s most moving moments, FOGS leadership reaffirmed its annual funding commitment to the Archbishop Dufour Education Scholarship, a program launched one year prior to honor Dufour’s lifetime of achievement. The $1,000 annual award is designed to support high-achieving, deserving Jamaican students pursuing secondary education. The inaugural 2023 scholarship was awarded to Kelliesha Davis, a student at Mount Alvernia High School in Montego Bay, a reminder of the tangible, life-changing impact FOGS’ work creates for young people across the island.

    The keynote address was delivered by Phillip Rose, Jamaica’s Deputy Director of Tourism, who centered his remarks on the island’s ongoing recovery from Hurricane Melissa, the devastating storm that made landfall on Jamaica on October 28, 2023. Rose offered a grounded, deeply personal account of the storm’s destruction and the slow, steady work of rebuilding, emphasizing the irreplaceable role that diaspora organizations like FOGS play in disaster response. Unlike large-scale formal aid efforts, Rose noted, FOGS and similar groups deliver consistent, compassionate support directly to local communities, meeting needs that often go unaddressed by institutional relief.

    Rose’s narrative was amplified by a short, powerful documentary presented by Edward Raine, CEO of Food for the Poor, the gala’s headline sponsor. The video captured raw, on-the-ground footage of the hurricane’s aftermath, paired with stories of local resilience as communities worked to rebuild their homes, schools, and livelihoods.

    The gala also included an awards segment to honor outstanding partners and volunteers whose contributions have advanced FOGS’ mission. Longtime FOGS volunteer Michelle Buteau, whose years of dedicated service have left an indelible mark on the organization, was awarded the 2024 FOGS Humanitarian Award. Buteau was unable to attend the event in person, so her mother Marie accepted the honor on her behalf. The FOGS Corporate Award went to The Yogi Foundation, recognized for its transformative $75,000 donation that will support seven separate community initiatives across Jamaica. Judy James accepted the award on behalf of the foundation.

    Importantly, every dollar raised at the 30th anniversary gala will go directly to expanding Hurricane Melissa relief and recovery efforts across Jamaica, providing critical support to communities still rebuilding months after the storm.

    FOGS operates as the international outreach arm of The Good Shepherd Foundation, a pair of volunteer-led nonprofit organizations with bases in Miramar, Florida and Montego Bay, Jamaica. For 30 years, the organizations have centered their work on improving quality of life for Jamaican communities across three core focus areas: education access, improved healthcare services, and emergency disaster relief.

  • Diving into Opportunity: Students benefit from swimming development classes

    Diving into Opportunity: Students benefit from swimming development classes

    In Kingston, Jamaica, a community-focused swimming initiative is transforming opportunities for dozens of young students across four local primary and basic schools, blending water safety education with long-term career preparation to empower youth from diverse backgrounds.

    Last Thursday, the Progress Learn to Swim Classes (PLSC) held its fourth annual development swim meet at the University of the West Indies Mona Swimming Pool, a showcase designed to highlight the growth and skills built by participants from New Hope Preparatory, St Jude’s Primary, Panton’s Home School, and Bethel Basic School.

    The atmosphere across the venue was electric throughout the day. Young competitors splashed through the pool lanes, laughed between events, and bounded around the pool deck, drawing loud cheers from crowds of parents, teachers, and supporters gathered along the sidelines. Unlike traditional competitive swim events, the meet centered inclusive, age-appropriate activities, ranging from fun object-find challenges and paddle boat races to structured freestyle races that let students of all skill levels test their abilities.

    For PLSC programme coordinator Ainsworth Reid, the annual showcase is far more than a chance for children to show off their new skills—it is a key milestone in the initiative’s core mission: building life-changing skills from early childhood that open long-term economic opportunities.

    “The intention is really to create life skill from early,” Reid explained, outlining the programme’s pipeline model: it introduces swimming to children starting at the basic school level, supports their development through primary and secondary school, and ultimately equips advanced participants with the training to work as swimming instructors or certified lifeguards, even supporting pathways to self-employment. “The sport of swimming carries within itself the opportunity for jobs so we want to kind of bring it from the basic school level all the way through to the high school and beyond,” he added, noting his upcoming goal to expand the programme into five Jamaican high schools.

    Reid framed this fourth staging as clear proof of the programme’s steady growth. While lower full-capacity turnout due to conflicting community events created a small setback, he emphasized that participation levels still marked a noticeable increase from previous years.

    For parents and educators, the impact of the initiative has already been deeply meaningful. Laytoya Rowe, a parent whose daughter Amia Bell of New Hope Preparatory competed, shared that watching her child participate was one of her most joyful recent moments. Though Rowe herself never learned to swim, she has prioritized making sure her child gains the critical skill, echoing the programme’s focus on long-term safety and empowerment.

    Justina Woodstock, a teacher at New Hope Preparatory, echoed that excitement, noting that students have committed to weekly practice sessions at the National Stadium for months ahead of the meet. “They have worked hard. Every Friday they are at the National Stadium practicing and to see them now in action is just a joy,” she said.

    St Jude’s Primary turned out one of the largest groups for the event, with 25 students and six parents in attendance. Teacher Tishana Downer shared that she entered the meet full confidence in her students’ preparation.

    The event also drew interest from secondary education leaders looking to replicate the programme’s success. Rohan Gray, Acting Vice Principal of Edith Dalton High School, attended the meet to observe the initiative’s model, noting that it could fill a critical need for his students, many of whom come from low socio-economic backgrounds. “What I have seen so far is very encouraging and I see where at my school this could actually help our boys to be disciplined and rounded,” Gray said, adding that swimming training would not only build personal discipline but also create accessible career pathways for his students after graduation.

    When the day’s events wrapped up, St Jude’s Primary claimed the overall championship title with 245 total points, followed by Panton’s Home School in second place with 180 points, and New Hope Preparatory in third with 160 points. Even Bethel Basic School students, who participated unofficially in the event, were recognized for their participation alongside all other competitors. Every student took home a certificate of participation to mark their achievement, while each competing school received a trophy for their overall placement, capping a day of growth, community, and celebration for the growing initiative.

  • Four STETHS schoolgirls charged after series of fights

    Four STETHS schoolgirls charged after series of fights

    In the southwestern Jamaican parish of St Elizabeth, a wave of unruly violent clashes at St Elizabeth Technical High School (STETHS) has led to legal action and major campus disruption, leaving school leaders and local law enforcement grappling with how to address youth violence in local education settings.

    Local police authorities have confirmed that four current STETHS students are facing charges of assault occasioning bodily harm, connected to a brutal attack on a 15-year-old fellow student carried out last Wednesday. The four accused include two 14-year-old girls, alongside a 16-year-old and a 13-year-old student, whose genders have not been released to the public.

    The charged assault was not an isolated incident: it unfolded amid a string of successive brawls that broke out across the STETHS campus between 2:00 pm and 3:00 pm that same day. Earlier in the morning, an initial confrontation had already left one student injured, requiring police officers to be called to the campus to intervene. Unconfirmed reports from local sources indicate one of the Wednesday clashes involved a student carrying a knife, a detail that amplified safety fears across the school community.

    Following the initial violent outbreak, additional fights broke out across the school grounds – some even occurring directly in front of senior school administrators. In response to the widespread disorder, STETHS principal Keith Wellington made the decision to suspend all regular classes and close the campus to most students for two full days, limiting access only to students sitting external standardized exams and those preparing for upcoming competitive sporting events.

    Wellington immediately notified parents and guardians of the shutdown, explaining that the extreme measure was implemented to protect the physical safety of every student, teacher and staff member on campus, and to give school leadership time to reestablish order and enforce campus discipline. In an interview with Jamaica Observer Online earlier this week, Wellington noted that school officials would be compiling multiple detailed reports for education oversight bodies, and that any further disciplinary action against students involved in the brawls would only be decided after those reports are reviewed.

    Campus operations have since resumed for all students, with school administrators expressing cautious optimism that normal order has been restored. This latest outbreak of school violence has sparked renewed local conversation about student safety and conflict resolution in Jamaican secondary schools.

  • Club Kingston named best airport lounge in Latin America, Caribbean by Priority Pass

    Club Kingston named best airport lounge in Latin America, Caribbean by Priority Pass

    KINGSTON, Jamaica — In a landmark win for Jamaica’s travel and hospitality sector, Club Kingston has secured the coveted title of “Lounge of the Year” for the Latin America and Caribbean region from Priority Pass, outperforming over 350 competing airport lounges across the area to claim the top honor.\n\nThis industry recognition lands at a pivotal juncture for Jamaica, which has been working steadily to rebuild and revitalize its tourism sector following the widespread disruption caused by Hurricane Melissa. Beyond celebrating the high quality of Jamaica’s hospitality offerings, the award serves as a powerful vote of global confidence in the country as a travel destination, underscoring its ability to deliver world-class experiences to visitors from around the globe.\n\nAs the world’s preeminent airport lounge and curated travel experience program, Priority Pass boasts an extensive network that spans more than 1,800 lounges and unique experiences across 725 airports in over 145 nations. The program’s awards draw directly from feedback collected from its millions of global members, who submit more than 700,000 independent reviews and customer surveys each year. This data-driven, traveler-centered approach has made the Priority Pass awards one of the most respected and credible honors in the international travel industry.\n\nFor the 2024 cycle of awards, global travelers placed Club Kingston firmly at the head of the regional rankings, with consistent top ratings across all key service and experience metrics.\n\n“This recognition is incredibly meaningful because it does not come from an industry panel—it comes directly from the travelers we welcome and serve every single day,” explained Tanya Beckford, Chief Executive Officer of VIP Attractions Limited, which operates both Club Kingston and Jamaica’s popular Club Mobay lounge. “To be recognized by global passengers in this way is a tremendous honor, not just for our entire team, but for the whole of Jamaica. It reflects the warmth, resilience, and unwavering commitment to excellence that define our people and our national tourism product.”\n\nAt the official award ceremony held Tuesday in Kingston, Jeremy Dalkoff, Vice President of Partnerships at Priority Pass, echoed Beckford’s remarks and praised the lounge’s standout achievement. Dalkoff emphasized that the award reflects unfiltered, authentic sentiment from travelers across the world.\n\n“Club Kingston consistently delivers a standout, memorable experience for our Priority Pass members,” Dalkoff noted. “What makes this win especially significant is that it is 100% driven by direct, unedited feedback from the travelers who use the lounge. Earning the top spot across the entire Latin America and Caribbean region is a remarkable accomplishment, and it speaks volumes about the entire team’s relentless dedication to service excellence.”\n\nFor the Club Kingston staff and leadership, the award carries deeper meaning than just industry acclaim: it offers a ongoing platform to showcase the best of Jamaican hospitality and culture to international visitors before they even leave the country.\n\n“Every guest who walks through our doors gets an authentic taste of the legendary spirit of Jamaica long before they board their departing flight,” Beckford added. “This award proves that those small, personal moments of hospitality leave a lasting impact, and that matters more than anything.”\n\nThe honor comes as Jamaica ramps up national efforts to boost traveler confidence, expand international air connectivity, and upgrade the full end-to-end visitor experience for guests. This award will further solidify Jamaica’s competitive position in the crowded Caribbean tourism market, while reinforcing the value of strategic investment in high-quality guest experiences across every touchpoint of a traveler’s journey, from arrival to departure.

  • JTA explores critical illness insurance plan

    JTA explores critical illness insurance plan

    KINGSTON, Jamaica — Facing growing financial distress among educators coping with severe health conditions, the Jamaica Teachers’ Association (JTA) is developing a new critical illness insurance scheme in collaboration with Sagicor Group to expand support for its members, JTA President Mark Malabver has announced. Malabver shared details of the proposed initiative during an interview with JIS News on May 12, at the launch of the annual JTA/Sagicor National Athletics Championships held at Kingston’s WBC Ben Hawthorne Conference Room, noting that the project grew directly out of feedback collected from JTA members across the country.

    The coverage is designed to deliver an extra layer of financial protection for participating educators who receive a diagnosis of any covered critical illness, Malabver explained. When the association surveyed its members to gauge interest in the plan, over 90 percent of respondents confirmed they were ready to join the program if it launched, reflecting strong demand for this type of support among the teaching workforce.

    Negotiations and program design discussions between JTA leadership and Sagicor Group are currently underway, with the association holding an optimistic outlook that the plan will be fully operational no later than this September. “We will continue the dialogue with Sagicor, and we are optimistic that by September the latest, this will be up and running,” Malabver told reporters.

    The push for the new insurance plan comes amid a marked rise in the number of JTA members requesting emergency financial aid from the association to cover costs associated with serious illnesses, most notably cancer. These growing requests have placed significant unplanned financial strain on many Jamaican educators, as out-of-pocket medical costs for critical conditions often far exceed what standard insurance or existing association support can cover. “We have recognised that there has been a significant uptick in our members being diagnosed with some illnesses and it has created a financial strain on our members,” Malabver said.

    Malabver clarified that the new insurance partnership will complement, rather than replace, the JTA’s existing goal to expand its in-house critical illness fund. The association has long worked to build up this internal support fund, but the Sagicor-backed insurance plan will create an additional, scalable avenue to deliver broader protection to members facing life-altering medical diagnoses. “We do have a critical illness fund that we are seeking to build out, but we also recognise that this will be another avenue to provide that level of support for our members, in addition to the critical illness fund that we are pursuing as well,” he added.

  • Man City ease past Palace to keep pressure on Arsenal

    Man City ease past Palace to keep pressure on Arsenal

    MANCHESTER, U.K. — With two matches left in one of the most tightly contested Premier League title races in recent memory, Manchester City’s rotated squad delivered a comfortable 3-0 victory over Crystal Palace on Wednesday, pulling the defending contenders to just two points behind league-leading Arsenal. Manchester City manager Pep Guardiola opted to shake up his starting lineup, making six adjustments from the side that secured a 3-0 win over Brentford over the weekend. Star forwards Erling Haaland and Jeremy Doku were held in reserve for the Etihad Stadium clash, while Crystal Palace manager Oliver Glasner also made several changes to his own starting eleven.

    Goals in the first half from Antoine Semenyo and Omar Marmoush put Manchester City in full control of the match under damp Manchester conditions, with a late third goal from Savinho putting the final polish on an impressive team performance.

    The title momentum had swung firmly in Manchester City’s direction over the preceding weeks, until a costly 3-3 draw at Everton last weekend handed the upper hand back to Arsenal. Just two days before City’s clash with Palace, Arsenal fans held their breath as a late stoppage-time equalizer from West Ham United was disallowed following a VAR review, allowing the Gunners to hold on for a critical 1-0 win that preserved their lead at the top of the table.

    City broke the deadlock in spectacular fashion in the 32nd minute. Phil Foden crafted the opening with a perfectly weighted backheel pass that put Semenyo clear on goal, and the winger finished calmly past Crystal Palace goalkeeper Dean Henderson into the far corner of the net. Eight minutes later, Foden picked up an assist once again, playing a simple touch into the path of Marmoush, who slotted home his third Premier League goal of the campaign to double City’s lead.

    Towards the end of a low-key second half, fan-favorite defender John Stones — who will leave the club at the end of the current season — entered the match as a substitute to a warm standing ovation from the home crowd. Minutes after Stones’ introduction, Rayan Cherki dribbled the ball from his own half to create a third goalscoring chance, setting up Savinho who curled a finish past Henderson to put City three goals up.

    The three points move City up to 77 points, two points behind first-place Arsenal with two games remaining. Crucially, City hold a one-goal advantage in overall goal difference over the Gunners, and have scored seven more goals across the season, giving them a key tiebreaker if the two sides finish level on points.

    Up next for City is a FA Cup final clash with Chelsea at Wembley Stadium this Saturday, where the club will be chasing a domestic cup double having already lifted the League Cup trophy earlier in the campaign. Speaking before Wednesday’s kickoff, Guardiola defended his decision to rotate his squad, noting that the congested end-of-season schedule requires every member of the first-team squad to contribute. “When the schedule is so tight, everybody is fit, everybody needs to help,” Guardiola said.

    Despite the narrowed gap, Arsenal remains the clear favorite to claim its first Premier League title since 2004, under manager Mikel Arteta. If Arsenal gets three points against already relegated Burnley next Monday, City will be forced to take all three points against Champions League-chasing Bournemouth the following day just to keep the title race alive heading into the final day. On May 24, the final matchday of the season, Arsenal travels to face Crystal Palace, while City — currently on a 14-match unbeaten run in the league — hosts Aston Villa at the Etihad.

    Foden, who was integral to Wednesday’s win with two assists, emphasized that the title race is far from over. “It’s a team game at the end of the day. If you want to win titles and trophies it’s about a full squad and everyone playing their part,” Foden told Sky Sports after the match. “The aim is to keep pushing and keep them on their toes. We’ve seen a lot of things can happen on the final day. I’ve experienced many times when the game doesn’t go your way. We just have to keep pushing and doing our part.”

    For Crystal Palace, all attention is now turning to their upcoming UEFA Conference League final against Rayo Vallecano in Leipzig on May 27. The match will mark Glasner’s final game in charge of the south London club, as he prepares to step down at the end of the campaign.

  • St James police alarmed by rise in killings of women

    St James police alarmed by rise in killings of women

    MONTEGO BAY, Jamaica — Law enforcement in Jamaica’s St James parish has raised urgent alarms over an unprecedented string of fatal attacks targeting women in recent weeks, with senior officers confirming that most of the killings trace back to avoidable interpersonal conflicts between acquaintances and intimate partners. The string of violent deaths began on April 22, when 38-year-old Cora Thompson was gunned down in cold blood while she operated a book sales booth at the Montego Bay New Testament Church of God. One week later, on April 29, the body of 35-year-old Melissa Kerry Samnath, a U.S. national visiting Jamaica for a birthday trip, was discovered; a subsequent post-mortem examination officially ruled her death a homicide. Just two days after Samnath’s body was found, on May 1, neighbors alerted police to screams coming from a Catherine Hall residence, where 38-year-old Kadene Beswick was found dead with multiple stab wounds across her body. Most recently, on May 9, 32-year-old Jassett Blake was fatally shot near Montego Bay’s busy People’s Arcade, marking the fourth woman killed in less than three weeks in the parish. In a press briefing held with reporters on Tuesday evening, Senior Superintendent Eron Samuels, head of the St James Police Division, opened up about the force’s deep distress over the escalating violence targeting women across the region. “We are extremely concerned that such a large share of our recent homicide cases have been women,” Samuels stated, drawing specific attention to the high-profile investigation into Samnath’s killing. The senior officer confirmed that Dean Watson, Samnath’s Jamaican husband, has been named a person of interest in her murder, and law enforcement has launched an intensive manhunt to locate him. What has left the St James police force particularly disturbed, Samuels explained, is the clear pattern linking most of the recent killings to personal conflicts between people who know one another, rather than random acts of violence or gang-related crime. “We are deeply saddened that so many of these incidents grow out of interpersonal disputes, and we are appalled by how many violent acts have been committed against women in our community,” he said. He added that since the beginning of 2024, 12 homicides recorded in St James have stemmed directly from unaddressed personal conflicts, a statistic that underscores how pervasive preventable violence has become in the parish. Despite the alarming surge in killings, Samuels reported that investigators have already secured major breakthroughs in several of the recent cases, offering a small measure of progress amid the crisis. “For multiple active investigations, we have made significant headway,” he said. “In the Catherine Hall case involving Kadene Beswick, the suspect is already in custody and has been formally charged with the young woman’s murder.” Turning back to the high-profile probe into Samnath’s death, Samuels noted that investigators have advanced the case significantly, but are still working to locate Watson, the key person of interest. “We are actively searching for Mr. Watson, and we are asking the Jamaican public to assist our efforts to bring him in for questioning,” Samuels said. The senior commander confirmed that intelligence indicates Watson has been moving between the Montego Bay area and neighboring St Ann parish, and that public tips could be the key to taking him into custody quickly. Beyond ongoing investigations, Samuels used the briefing to issue a urgent public call for proactive intervention before personal conflicts turn deadly. He urged St James residents to contact local police at the first sign that domestic disputes or interpersonal conflicts are escalating into violence, saying that early police intervention is the most effective tool to prevent more unnecessary deaths. “We are asking every member of the St James community: if you become aware of an interpersonal situation, whether it is domestic violence or a one-on-one conflict between two people that is growing tense, reach out to us immediately,” Samuels said. “That allows us to step in early and stop these disputes from turning into murders that tear our community apart.”

  • Inter Milan win Italian Cup to secure domestic double

    Inter Milan win Italian Cup to secure domestic double

    In a dominant display at Rome’s Stadio Olimpico on Wednesday, Inter Milan claimed their 10th Coppa Italia title with a comfortable 2-0 win over Lazio, capping off a remarkable domestic season that already includes their 21st Serie A championship to secure a coveted league-and-cup double.

    Both of Inter’s goals came within the first 40 minutes of the first half, effectively putting the result out of reach long before the final whistle. The opening score came in the 14th minute, when an awkward deflection off Lazio defender Adam Marusic turned a misdirected header from Inter’s Marcus Thuram—set up by a Federico Dimarco corner—into an own goal that put Simone Inzaghi’s side ahead early.

    By the 34th minute, Inter had doubled their advantage, sealing the contest. Lazio full-back Nuno Tavares was caught dallying on the ball just outside his own penalty area, allowing Inter defender Denzel Dumfries to intercept and play a low square pass across the six-yard box to Argentine striker Lautaro Martinez. Martinez, who has missed extended portions of the 2024-25 campaign with injury, slotted the simple tap-in home to notch his 22nd goal across all competitions this season.

    The one-sided final slowed to a sluggish tempo in the second half, as Inter comfortably contained Lazio’s lackluster attacking efforts and maintained their clean sheet. With 20 minutes remaining, Luis Henrique squandered Lazio’s best chance to get on the scoreboard, dragging a close-range effort wide of the post after meeting Dimarco’s low volleyed cross. Shortly after, Lazio striker Boulaye Dia summed up his side’s disappointing day when he stumbled over his own feet and redirected a shot straight into the chest of Inter goalkeeper Josep Martinez, failing to test the shot-stopper.

    For Inter, the victory marks a historic milestone, cementing their status as the dominant side in Italian football this season. They were able to see out the remainder of the match with little pressure, walking off the pitch to lift the trophy at full time.

    For Lazio, however, the defeat adds another low point to a tumultuous, draining season. The club’s hardcore supporters have staged widespread boycotts of home matches all campaign, protesting against the long-running stewardship of owner Claudio Lotito. While fans turned out in force for the Coppa Italia final and created a noisy atmosphere through the first half, their frustration boiled over in the closing stages, with repeated chants of “Lotito piece of shit” directed at the owner. That fan anger will resume this coming weekend, when supporters will again boycott the stands for Lazio’s Rome derby against Roma, a match that could see their hated local rivals take a major step toward qualifying for next season’s UEFA Champions League.

  • SIA turns the spotlight on its people at Fourth Annual Customer Experience Award

    SIA turns the spotlight on its people at Fourth Annual Customer Experience Award

    In St. James, Jamaica, MBJ Airports Limited (MBJ), the operator of the island’s world-famous Sangster International Airport (SIA), has brought together airport stakeholders to celebrate the fourth annual Customer Experience (CX) Excellence Awards, a ceremony that doubled as a tribute to the airport’s 23 years of operation and its extraordinary recovery from one of the most challenging periods in its modern history.

    The event, held in the wake of the widespread disruption caused by Hurricane Melissa in late 2025, centered on a core message that has guided the airport through crisis and growth: human connection and cultural commitment remain the most powerful drivers of customer service excellence, even as technology reshapes air travel. Speaking to a room of award nominees, airport employees and partner organization representatives, MBJ Chief Executive Officer Shane Munroe emphasized that no automated system or artificial intelligence can replicate the unique value of on-the-ground teams that shape millions of visitors’ first impressions of Jamaica each year.

    Munroe framed customer experience not as a task limited to a single corporate department, but as a shared responsibility woven into the identity of every person connected to the airport. “Every agency, every stakeholder, every airport employee who passes through these doors carries the reputation of this airport and of the entire country of Jamaica,” he told attendees. He noted that the 2025 hurricane season served as a critical test of this shared culture, and the airport community passed with flying colors. “What defined us was not the challenge itself, but how we responded. We stayed focused, we supported each other, and we kept the passenger at the center of everything we do,” Munroe said. He added that the awards honor both measurable performance and a core mindset of ownership that has kept SIA the leading airport hub in the Caribbean.

    The evening’s guest speaker, Ryan Matthew, corporate director of human resources at Sandals Resorts International, brought decades of aviation and hospitality experience to his remarks, having spent more than 10 years in regional airport operations management at the former Air Jamaica. Drawing on a memorable past interaction with a frustrated passenger, Matthew argued that exceptional service is defined not by never making mistakes, but by how teams respond when expectations go unmet. “Service has never been about what people may say to you in their worst moment. It is about how you make them feel in that moment, how you recover when expectations are not met, how you restore trust, how you turn frustration into relief,” he explained.

    Matthew echoed Munroe’s stance on the growing importance of human service in an increasingly automated travel landscape, noting that while new digital tools have boosted efficiency, they have also left many passengers feeling more anxious. “When the journey becomes more automated, empathy becomes a differentiator,” he said. He also reminded award recipients that recognition comes with responsibility: “The true power of recognition is not in the trophy. It is the example that remains after the applause is over.”

    This year’s awards cycle drew more than 45 qualified nominations, sourced both from internal management recommendations and feedback submitted directly by passengers through SIA’s customer portal. A total of 29 individual winners were recognized across seven core award categories, including the MBJ Choice Award, Unsung Heroes, Teamwork Makes the Dream Work, Impression Makers, Caring Support, Voice of the Customer, and Safe and Sound. A new, special award category—the Resilience and Recovery Award—was created this year to honor 13 partner companies whose rapid collaborative response cleared the way for SIA’s timely, safe reopening just weeks after Hurricane Melissa made landfall.

    First place individual winners included Oliver England of the Jamaica Tourist Board (Impression Makers), Demoy Lawson of Menzies Aviation (Unsung Heroes), Deborah Bernard of the Jamaica Tourist Board (Caring Support), Julian Williams of the Passport Immigration and Citizenship Agency (Safe and Sound), and Lenville Walters of Guardsman Group (Teamwork Makes the Dream Work).

    Closing out the ceremony, MBJ Operations Manager Nicole Hall reflected on the unprecedented disruption brought by Hurricane Melissa in October 2025, when the storm damaged infrastructure and displaced communities across northwestern Jamaica. What stood out most in the recovery effort, Hall said, was the extraordinary dedication of airport staff who showed up to work ready to serve even after their own homes were damaged or destroyed by the storm. “They were here, and they gave 100 per cent,” she said, adding that the response laid bare the true character and capability of the broader SIA community.

    Hall noted that the team’s collective resilience not only restored airport operations far faster than projected, but also preserved passenger confidence in SIA as the most reliable gateway to the Caribbean. “Your resilience and determination ensured the recovery of our operations and the preservation of passenger confidence in SIA as a reliable gateway to the Caribbean. The effort went beyond duty. It reflected pride, ownership, and a shared commitment to something greater than any one organisation,” she said. She closed with a call to action for all stakeholders to continue centering human connection in every passenger interaction: “Let us continue to strengthen our partnerships, empower our teams, and remain intentional about every interaction, because in the end, it is these interactions that define us.”