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  • Indotel proposes new law to modernize telecommunications and digital infrastructure

    Indotel proposes new law to modernize telecommunications and digital infrastructure

    SANTO DOMINGO — As the Dominican Republic undergoes rapid digital transformation, the nation’s top telecommunications regulatory body has unveiled a sweeping new piece of legislation designed to bring the country’s outdated sector rulebook into the 21st century. The Dominican Institute of Telecommunications, widely known as Indotel, has formally presented its proposed General Law on Telecommunications, Digital Infrastructure and Connectivity, a framework crafted to address gaps in current regulation that have emerged alongside new technological advances.

    Built as an update to the country’s existing 1998 Telecommunications Law (Law 153-98), the new draft integrates clear regulatory provisions for critical modern technologies and infrastructure that were not comprehensively addressed in the original legislation. This includes foundational assets such as fiber optic networks, next-generation advanced mobile communications, satellite connectivity, international submarine cables, and large-scale data centers — all core components of today’s digital ecosystem.

    Fausto Rosario Adames, an Indotel board member speaking on behalf of institute chairman Guido Gómez Mazara, outlined the draft’s intentional scope: regulation is concentrated exclusively on telecommunications networks, core services, physical infrastructure, and associated critical resources. Notably, the legislation excludes oversight of digital content, general e-commerce operations, and digital platforms that do not have direct ties to the core telecommunications sector.

    The proposed law introduces a suite of structural reforms to streamline sector operations and boost competitiveness. Key measures include the implementation of a unified concession system for operators, a single centralized digital portal to cut red tape and speed up infrastructure deployment, mandates for increased network sharing across providers to reduce redundant buildout, updated rules to strengthen fair market competition, and more efficient, data-driven management of the country’s finite radio spectrum.

    Consumer protection is also a central priority of the new framework. The draft codifies strict requirements for consistent service quality and continuity, mandates transparent billing practices to eliminate hidden fees, preserves and expands consumer right to number portability, enforces accessibility standards for users with disabilities, and establishes improved, streamlined mechanisms for resolving customer complaints. Additionally, the legislation creates a dedicated cybersecurity regime specific to the telecommunications sector, designed to protect the integrity, availability, and resilience of critical national communications networks and infrastructure against growing cyber threats.

    Indotel confirmed that the completed draft has already been submitted to the Executive Branch’s Office of Legal Counsel for review. Before the bill is forwarded to the Dominican Congress for formal legislative consideration, it will undergo a multi-stakeholder consultation process, gathering feedback from telecommunications operators, residential and business end users, academic researchers, industry experts, technology entrepreneurs, and civil society organizations across the country.

    The ultimate goal of this regulatory update, Indotel officials emphasized, is to deliver a refined, widely supported proposal that lays a solid legal foundation for building a more connected, inclusive, innovative, and globally competitive Dominican Republic that can adapt to future technological shifts.

  • David Collado promotes Dominican tourism in Philadelphia and Charlotte

    David Collado promotes Dominican tourism in Philadelphia and Charlotte

    The Dominican Republic is moving forward with an aggressive strategy to boost international visitor arrivals by expanding its flagship tourism promotion initiative, the “RD Road Show Around the World,” to two additional U.S. markets: Philadelphia and Charlotte. Tourism Minister David Collado made the announcement as part of the government’s ongoing push to strengthen the country’s position as a top global travel destination by directly engaging key industry stakeholders.

    The RD Road Show Around the World is specifically designed to connect Dominican tourism authorities with travel agents, tour operators, and airline executives from the world’s highest-potential source markets for Dominican travel. During promotional events in both new host cities, Collado outlined the country’s latest progress in expanding tourism infrastructure, highlighting ongoing hotel development projects in both well-established visitor hotspots and up-and-coming emerging destinations. He also emphasized that the Dominican government is making substantial public investments in upgrading public beaches and core transportation infrastructure, upgrades intended to improve visitor experiences and raise the country’s overall competitiveness in the crowded global tourism sector.

    Philadelphia is a returning stop for the road show, having previously hosted the promotional event in 2025, but Charlotte marks an entirely new market for the Dominican Ministry of Tourism. The selection of Charlotte was driven by two key factors: the city’s fast-growing Dominican diaspora community, which generates consistent family and cultural travel between the U.S. city and the Caribbean island, and recent expansions in direct air connectivity between Charlotte and the Dominican Republic that have made travel easier and more accessible for U.S. visitors.

    This expansion is a core component of Collado’s broader tourism diplomacy strategy, which prioritizes direct, in-person engagement with stakeholders in source markets rather than relying solely on remote marketing. The strategy gives industry professionals the opportunity to review the Dominican Republic’s newest tourism offerings, updated investment data, and latest national promotional campaigns firsthand, helping them better market the destination to their own customers.

    Since the initiative launched in 2025, the RD Road Show Around the World has already traveled to dozens of major cities across North America, Latin America, and Europe. In the United States, previous stops include Houston, Chicago, San Antonio, Orlando, Miami, New York, and New Jersey, in addition to the 2025 Philadelphia event. In Canada, the road show has visited Toronto and Montreal, while key European and Latin American stops include Madrid, Santiago de Chile, Buenos Aires, São Paulo, and Mexico City. The continued expansion of the initiative reflects the Dominican Republic’s commitment to growing its $10 billion-plus tourism sector, which accounts for nearly 18% of the country’s total GDP and supports hundreds of thousands of local jobs across hospitality, transportation, and retail.

  • More than 1,400 apply for school uniform help

    More than 1,400 apply for school uniform help

    As the new academic year approaches, the Bahamas is witnessing a marked rise in demand for government-backed school uniform assistance, with more than 1,400 low-income households across New Providence and Grand Bahama already applying for support this cycle. Social Services Minister Barbara Cartwright confirmed the uptick in applications, noting that the increased benefit rolled out by the current Davis administration has directly contributed to higher participation in the long-running support programme.

    While official data puts the total number of submitted applications from the two major islands at 1,409, government spokespersons did not release comparable figures from the 2023 academic cycle, leaving the exact scale of the increase unquantified for public analysis. The administration announced a universal $50 per-child benefit increase across all education tiers last month, a policy adjustment designed to address longstanding gaps between previous aid amounts and the actual cost of school attire.

    Under the revised funding structure, pre-school families now receive up to $170 in assistance, up from $120 last year. Primary and junior school students qualify for a maximum benefit of $200, an increase from the previous $150 cap, while high school students now can access up to $230 in support, up from $180. Cartwright explained that the revision was necessary because the old benefit levels often fell short of covering the full cost of multiple uniforms required for a full school year, leaving some families struggling to prepare their children for classes.

    “Originally, the assistance was only able to cover a certain amount of school uniforms, and so that’s hence the reason for the increase, and we have seen an uptick,” Cartwright said in a statement to local media. “At least, there won’t be an excuse why your child cannot go to school.”

    The School Uniform Assistance Programme is open to eligible households that meet income requirements for families with children enrolled in government-run schools. It also extends to students attending private institutions on full needs-based scholarships, as well as households that have lost income or property due to qualifying shocks including hurricanes, flooding, and residential fires. All approved applicants receive their benefits via digital gift cards distributed through the Ministry of Social Services’ Digital Wallet platform, which can be redeemed at authorized local uniform and footwear retailers to ensure funds are used for their intended purpose. Support is limited to one allocation per child per academic year.

    As part of the Department of Social Services’ broader social safety net framework, the programme has operated for decades, with demand shifting alongside economic conditions. Public records from the Auditor General show that at the peak of COVID-19-related economic disruption in June 2020, total spending on the programme reached $23,615, a dramatic jump from just $3,416 spent in the same month in 2019, reflecting rising need amid widespread job losses and income instability. Cartwright emphasized that this year’s benefit adjustment is intended to bring programme funding in line with current cost-of-living realities, ensuring families can fully cover the cost of outfitting their children for the new school term.

  • Mother meets house in flames

    Mother meets house in flames

    An unexpected residential fire has left a Johnson Road family of five homeless just days before two young children are set to begin the new school year, turning a routine day of work and back-to-school preparation into a devastating crisis. Diana Desir, a mother of two young children who had lived in the three-bedroom family home since 2019, recounted how a random good Samaritan’s quick thinking saved all the people inside the property when the blaze broke out, even as the incident left her family facing an uncertain future.

    When the fire ignited on Wednesday, Desir was already at her workplace, and her two young children were not at the property. Inside the home at the time were Desir’s boyfriend’s mother and two young nieces. None of the people inside initially detected the fire, which started in the property’s external meter box. That changed when a passing motorist noticed the flames and repeatedly honked their car horn to alert those inside.

    Desir shared that the woman inside initially ignored the repeated horn blasts, as she was not expecting any visitors. It was only when the driver exited their vehicle and began shouting that the entire home was at risk that the group realized the danger. Immediately, the woman gathered the two nieces from a back room and rushed everyone out of the building to safety, moments before the fire spread deeper into the structure. The quick-acting driver then placed emergency calls to local police and fire response teams to contain the blaze.

    Desir did not receive any news of the fire until she returned home around 3 p.m., after finishing a morning of work, picking up her children, and completing back-to-school shopping for the upcoming term. When she pulled up to her home and saw the extent of the fire damage, she broke down in tears. She told reporters that there had been no sign of trouble when she left for work that morning, and she had even spent part of the morning giving thanks for her home and family. To go from that gratitude to having nowhere to stay overnight was a devastating shock that she never could have anticipated.

    Right now, Desir’s biggest worry is securing permanent, suitable housing for her family, which includes her 1-year-old and 2-year-old children. In the current tight housing market, finding affordable, child-friendly rental properties has become a major challenge, she explained. While the fire destroyed most of the family’s belongings—including clothing, irreplaceable family photos, personal documents, and many of the children’s new school supplies—there have been small moments of luck: the family was able to recover the oldest child’s school shoes and backpack, and after a search of the damaged property the day after the fire, they found all the children’s birth certificates completely undamaged by smoke or flames.

    In the wake of the disaster, community support has poured in to help the family get back on their feet. Local community members have donated clothing and school supplies to make sure the two children can start the school year as planned: the oldest is set to begin his second year of schooling, while the youngest will attend school for the first time. Desir’s employer has stepped up to cover the cost of a hotel stay for the family for their first week displaced, and the local Department of Social Services has provided additional support for temporary shelter.

    Despite the devastating loss of the home they built together, Desir said she is remaining optimistic and focused on staying strong for her children. Most importantly, she emphasized, all of her family members escaped the fire without injury. She expressed deep gratitude for the outpouring of support from the community, and the family is now working to secure a new permanent home to rebuild their lives.

  • $20m overtime ‘unacceptable’

    $20m overtime ‘unacceptable’

    The Davis administration of the Bahamas has publicly acknowledged that Bahamas Power and Light (BPL), the country’s primary electricity provider, has been spending roughly $20 million annually on overtime costs. Following a internal review that uncovered irregular patterns and suspicious anomalies in overtime allocation practices, the administration has labeled the current spending levels as both unacceptable and financially unsustainable.

    This official confirmation comes on the heels of an exclusive investigative report by The Tribune, which obtained internal BPL records revealing that three senior staff members in the utility’s fuel and performance department collected a combined total of more than $600,000 in overtime payments between May 2025 and April 2026. The records, generated during a company-wide probe into overtime expenses, show that the three employees received between $20,000 and $25,000 in overtime pay every single month – sums that are multiple times larger than their annual base salaries.

    Despite the administration rolling out new regulatory measures intended to prevent similar extreme overspending from occurring in the future, key questions remain unanswered. It is still unclear which senior official authorized the excessive payments already issued, how the amounts were allowed to climb to such unprecedented levels, and whether any individual will face disciplinary action or accountability for the irregularities. The Tribune reached out to multiple senior BPL executives and board members for comment on the controversy; however, those who were available declined to speak on the record, while others failed to respond to repeated calls and messages as of press time.

    In an official statement, the government noted that any suspected misconduct will undergo a full investigation, and legal action will be taken against any party found to have engaged in wrongdoing, negligence, or failed oversight – regardless of whether the party involved is a frontline employee, manager, director, or other senior officer. At the same time, the administration emphasized that BPL will not pre-judge any individual or draw premature conclusions before all relevant facts are fully verified.

    The exposure of these excessive overtime payments has amplified public and regulatory scrutiny of BPL’s labor practices, and has sparked broader debate about the effectiveness of management oversight at the state-owned utility. Desmond Bannister, former Works Minister who oversaw BPL during the previous Minnis administration, attributed the crisis to deep-seated management failures and questioned whether the company possesses sufficient professional expertise to operate effectively.

    “There is no scenario where that level of overtime could accumulate at BPL if the organization did not have fundamental management challenges,” Bannister stated. He added that the sheer scale of the overspending also points to major shortcomings in BPL’s ability to maintain consistent, reliable operations. “If the company had the professional skills and workforce capacity it needed, this situation would never have arisen,” he said. Bannister acknowledged that minor overtime irregularities may have occurred during his time in office, but stressed that nothing approached the scale of the practices now being exposed.

    The Davis administration explained that it has spent several months working through BPL’s board and executive leadership to engage with key stakeholders, including the Bahamas Electrical Workers Union (BEWU) and the Bahamas Electrical Utility Managerial Union (BEMU), on the need to build a more transparent, accountable, and financially sustainable overtime system. Administration officials recognize that overtime is sometimes unavoidable: it is often needed to maintain reliable electricity service, respond to unexpected outages and emergencies, and protect public safety. Even so, they argue that an annual overtime bill nearing $20 million places an unreasonable financial strain on BPL’s budget, and ultimately passes that burden on to the Bahamian public.

    Officials clarified that the proposed reforms are not intended to block legitimate overtime or deny workers earned compensation that has been properly approved. Instead, the core goal is to ensure all overtime is truly necessary, fairly distributed across staff, formally authorized by appropriate leadership, and fully documented, while also cutting back on excessive working hours that create fatigue-related safety risks for employees, their coworkers, and the general public. The government emphasized that the review process is focused on strengthening BPL’s internal systems and protocols, not targeting individual employees, and that the primary responsibility for preventing future irregularities will rest with BPL’s management team moving forward. Managers and directors will be held accountable for properly authorizing, documenting, tracking, and reporting all overtime within their respective departments.

    The proposed overtime reforms have sparked fierce opposition from the BEWU, which has issued an official instruction to all its members to work only their scheduled regular hours and leave the workplace immediately once their shift ends. The union has also filed a formal trade dispute, arguing that the new regulations violate existing industrial agreements between the union and BPL. “We will not stand for these injustices,” the union said in a formal notice to its membership, repeating its directive for workers to perform “NORMAL WORKING HOURS ONLY” and “GO HOME” after their shifts conclude.

    The BEMU, which represents BPL’s middle management cohort, has also pushed back against narratives that place blame for the excessive overtime on rank-and-file workers. “Employees should not bear the public blame for overtime that was required, authorized, approved, monitored and paid through established management processes,” the union stated. While BEMU says it supports accountability, robust oversight, and responsible management, the organization argues that these principles must be applied equally at every level of the organization. BEMU also raised objections to the public release of sensitive personal employee information, insisting that such data must be handled in full compliance with existing privacy and data protection regulations.

    The managerial union further noted that BPL operates 24 hours a day, 365 days a year to provide an essential public service, meaning overtime is unavoidable in some scenarios to address emergencies, unexpected system failures, post-outage restoration work, scheduled maintenance, persistent staffing shortages, and other unplanned operational demands. When departments are chronically understaffed and employees have been forced to work consistent excessive overtime for months or even years, BEMU argues that the appropriate policy response is to address understaffing by reassessing overall staffing levels, workload distribution, and long-term manpower needs – not to blame frontline and managerial workers for systemic failures.

    The Davis administration says it recognizes the right of union leadership to voice opposition and raise concerns about the reforms, and that it will not speculate on the motives of union representatives who disagree with the changes. The administration says “constructive dialogue” with all stakeholders will continue, and that all legitimate concerns will be taken into consideration. At the same time, officials insist the government has a non-negotiable responsibility to protect workers, safeguard public funds, and ensure BPL operates safely, transparently, and in the best interests of the Bahamian people. The administration expects the reforms to be implemented consistently and fairly across all departments of BPL, and calls for full cooperation from management, employees, and union representatives throughout the rollout.

    The current dispute comes at a particularly challenging time for BPL, which has already faced widespread public criticism over repeated unplanned power outages and poor electricity service reliability across New Providence this summer. It also unfolds against a shifted operational landscape for the Bahamas’ electricity sector: the newly created Bahamas Grid Company (BGC) now manages New Providence’s transmission and distribution network, while BPL retains responsibility for power generation and continues to work alongside BGC. This split in responsibility has raised questions about what impact the BEWU’s work-to-rule action could have on post-outage power restoration efforts.

    BEWU President Kyle Wilson argues that the separation between BPL and BGC does not mean BPL employees are no longer involved in transmission and distribution work. He noted that a large share of the overtime paid to BPL employees comes from work the staff has done to assist BGC with its new responsibilities. Former minister Bannister also defended workers against being scapegoated for broader systemic operational failures, and criticized the Davis administration’s decision to terminate its agreement with Wärtsilä and bring in BGC, an organization he says had no prior experience operating transmission and distribution networks in the Bahamas.

    “So you have these minimal number of BPL workers who have to fill in on all these things,” Bannister explained. “These guys are going there, they’re doing their best in circumstances that are not good at all.” He added that management should have identified and addressed these issues long before the current controversy erupted. “They [workers] should not be scapegoats,” he said. “And if there was challenges, people who manage them ought to have known that a long time ago. It doesn’t come up overnight.”

  • Dominican Republic creates council to protect “Dominican Cigar” designation

    Dominican Republic creates council to protect “Dominican Cigar” designation

    SANTIAGO — The Dominican Republic has taken a landmark step to protect one of its most iconic export sectors, officially launching the Regulatory Council for the Geographical Indication (GI) of “Dominican Cigar”. The initiative is designed to shield the long-standing authenticity, consistent quality, and global prestige of the Dominican Republic’s world-famous cigar industry from counterfeit products and inconsistent manufacturing practices.

    Uniting six key public and private entities across the country’s tobacco and trade ecosystem, the council includes the Dominican Tobacco Institute (Intabaco), the Ministry of Industry, Commerce and MSMEs, Procigar, ProDominicana, the Dominican Institute of Quality (Indocal), and the National Office of Industrial Property (Onapi). Iván Hernández Guzmán, the director of Intabaco, has been appointed to lead the newly formed governing body.

    The council’s mandate covers every stage of the supply chain for cigars carrying the coveted “Dominican Cigar” GI label. From the initial planting and harvesting of tobacco leaves through manufacturing, packaging, and final storage, the body will monitor adherence to strict production standards that define the GI designation. Beyond regulatory oversight, the council will also lead proactive branding efforts for Dominican cigars, amplify global marketing initiatives, and deliver targeted training programs for all registered producers to maintain consistent quality.

    Néstor Julio Matos, director of Indocal, emphasized that the new oversight structure will directly reinforce consumer trust. By systematically enforcing compliance with two key national standards — Nordom 481 and Nordom 482 — the council will ensure that every product bearing the “Dominican Cigar” label meets the rigorous quality benchmarks consumers around the world expect.

    The creation of the council is rooted in existing national legal frameworks: it was established under Law 20-00, which governs industrial property in the country, and Law 34-18, which outlines the mandate of Intabaco. The cross-sector collaboration between public and private stakeholders is designed to bring together diverse expertise to support the industry’s growth. Onapi will contribute specialized legal guidance to uphold GI rules, while Indocal will provide technical support to preserve the integrity of the entire certification process.

  • Dominican Republic’s new eTicket system surpasses 67,000 users

    Dominican Republic’s new eTicket system surpasses 67,000 users

    Santo Domingo — In a promising show of early success for digital transformation in border management, the Dominican Republic’s newly launched electronic travel ticketing (eTicket) system has already been utilized by more than 67,000 incoming and outgoing travelers, the nation’s General Directorate of Migration (DGM) has announced.

    In the first weeks since the digital platform went live, the DGM has processed 67,881 completed eTicket applications, alongside the creation of 50,301 independent user accounts and 32,377 dedicated companion profiles. These companion profiles are specifically designed to streamline pre-travel documentation for family groups and frequent travel companions, eliminating the need to re-enter basic information for co-travelers on every trip.

    DGM Director General Lee Ballester highlighted that the unexpectedly fast uptake of the new platform serves as clear validation of the Dominican government’s push to integrate modern technology into public-facing immigration services. According to Ballester, the widespread early adoption directly demonstrates how digital innovation can fundamentally reshape administrative procedures, turning what was once a slow, paper-heavy process into a far more agile, straightforward and time-efficient experience for both travelers and immigration staff.

    Developed to modernize the Dominican Republic’s entry and exit infrastructure, the eTicket system replaces the older paper-based declaration process with a fully digital workflow. It allows travelers to complete all required immigration documentation online ahead of their arrival or departure, cutting down on wait times at border checkpoints and airports, while giving migration officials a centralized, easy-to-access digital database of travel information.

  • La Vega’s Antonio Guzmán Bridge reopens to traffic

    La Vega’s Antonio Guzmán Bridge reopens to traffic

    LA VEGA – A critical transportation link for residents of La Vega has been restored, after the Dominican Republic’s Ministry of Public Works and Communications (MOPC) confirmed the official reopening of the Antonio Guzmán Bridge spanning the Camú River. The span reopened to all motor vehicle and foot traffic on Thursday, August 13 at 2:00 p.m., reconnecting multiple disconnected residential and commercial sectors across the city.

    This reopening marks the completion of a full infrastructure replacement project, which was launched to address aging conditions on the old bridge and upgrade both regional road safety and connectivity. Unlike minor repair work, the initiative entirely removed the original structure and replaced it with a new crossing engineered to hold up to growing traffic volumes and meet stricter modern engineering standards.

    MOPC officials emphasized that the entire construction and replacement process centered on adhering to the most rigorous national safety specifications to protect all bridge users long into the future. Beyond the Antonio Guzmán Bridge project, the ministry noted it will continue overseeing and evaluating progress on multiple other active road infrastructure upgrades across La Vega province, as part of a broader push to improve transportation access and quality across the region.

  • Political leaders blame U.S. pressure for Dominican Republic’s expulsion of Cuban diplomats

    Political leaders blame U.S. pressure for Dominican Republic’s expulsion of Cuban diplomats

    In Santo Domingo, a fierce political debate has erupted across the Dominican Republic after the national Ministry of Foreign Affairs made the controversial decision to expel nine officials working at the Cuban Embassy, forcing them to leave the country. Multiple senior opposition political leaders have publicly spoken out against the move, uniformly attributing the unprecedented diplomatic step to unacknowledged pressure exerted by the United States.

  • U.S. tightens restrictions on birth tourism and warns of visa cancellations

    U.S. tightens restrictions on birth tourism and warns of visa cancellations

    Under the Donald Trump administration, new, stricter restrictions on the controversial practice of birth tourism have put Dominican citizens’ long-standing access to U.S. travel for childbirth under growing pressure. Birth tourism, the practice that sees foreign nationals travel to the U.S. specifically to give birth so their children can claim automatic U.S. citizenship by birthright, has become a key enforcement target for federal officials in recent months.

    The U.S. Department of State has issued a formal clarification that standard B1/B2 tourist and business visas are not permitted to be used for the primary purpose of giving birth in the United States. The agency has made clear that visitors found misusing their travel documentation face immediate visa cancellation and long-term bans on future entry to the country.

    To coordinate this enforcement push, the Trump administration established a dedicated interagency body, the Working Group for the Prevention of Birth Tourism, tasked with auditing travel patterns of nonimmigrant visa holders and flagging suspected cases of birth tourism. State Department data confirms that more than 600 visas have already been revoked tied to alleged birth tourism misuse.

    Beyond penalizing individual travelers, federal authorities are also cracking down on the unregulated industry that facilitates these trips. Investigations are ongoing into commercial networks and companies that market birth tourism packages, offering services ranging from visa application support to pre-arranged hospital stays and postpartum care. Officials have issued additional warnings that travelers who intentionally hide their true purpose of travel, submit false information on visa applications, or overstay their approved visit window not only risk losing their current visas but also permanent disqualification from future U.S. entry.

    The Department of State added that Secretary of State Marco Rubio holds broad statutory authority to revoke visas when misuse is confirmed, and emphasized that this targeted enforcement campaign against birth tourism will continue indefinitely as part of the administration’s immigration policy priorities.