A groundbreaking new mental health support service for children and young people has officially launched in Antigua and Barbuda, marking a historic first for the Organisation of Eastern Caribbean States (OECS). The Young Caribbean Minds (YCM) Chatline, developed through a cross-sector partnership between the Government of Antigua and Barbuda, UNICEF, the University of the West Indies (UWI), the OECS Commission and the Zenith Centre, is the region’s first free, anonymous text-based platform connecting young people to confidential mental health and child protection support.
The initiative is not a top-down policy creation—it was built from the input of more than 1,000 young people across the Eastern Caribbean, who participated in the largest youth mental health consultation ever held in the subregion. This extensive engagement process produced the companion Youth Voices: Mental Health Care Bill Survey Report, launched alongside the chatline. Drawing on responses from 10 to 19-year-olds collected through surveys, focus groups and national consultative workshops, the report is the first documented youth-led input to shape national mental health legislation in the Caribbean, and will directly inform Antigua and Barbuda’s upcoming Mental Health Care Bill 2026. The project serves as a global model for how youth perspectives can meaningfully guide public policy development.
Key insights from the youth consultation directly shaped the chatline’s design. Survey results revealed that social stigma remains the single largest barrier to young people accessing mental health support, with 34.2% of respondents reporting they fear judgment if they reach out for help. The consultation also found that privacy is the most critical factor for building young people’s trust in mental health services, and that anonymous online chat was the second most preferred method of accessing support. More than half of respondents called for stronger youth protections in new mental health legislation, while nearly 90% expressed support for the bill’s proposed rights-based framework.
To address the barriers young people identified, the YCM Chatline offers free, real-time psychosocial support delivered by UWI-trained volunteers, overseen by licensed professional psychologists. Users can access support completely anonymously, with no requirement to share personal identifying information. An integrated child protection referral system is also built into the platform to ensure young people at immediate risk are connected to appropriate safeguarding services when needed.
At the official launch event, Antigua and Barbuda Prime Minister Gaston Browne, a longstanding advocate for expanded regional mental health services, opened up about his personal connection to the issue to help break down persistent stigma. “Mental health care is a fundamental right for every person,” Browne said. “My commitment to this work is personal: I grew up in a single-parent home with a mother living with mental illness, and my siblings and I faced multiple crises that could have been avoided with better support. Globally, mental health remains stigmatized, but this initiative marks a turning point.”
For UNICEF, the launch represents a major milestone in expanding youth-centered mental health access across the Eastern Caribbean. “Today we reaffirm our promise to every young person in the Caribbean: your voice matters, your feelings matter, and help is available,” said Maryam Abdu, acting UNICEF Representative for the Eastern Caribbean Area Office. “The YCM Chatline creates a free, confidential, accessible space so no young person has to struggle alone. This initiative proves what we can achieve when we listen to young people and deliver practical solutions rooted in their needs.” Abdu added that the long-term vision for YCM extends beyond a single service: “Young Caribbean Minds is more than a chatline—it is a promise. Built with youth input and guided by local partnerships, it strengthens community resilience, protects children, and gives families the tools to help every young person thrive.”
UWI Five Islands Campus Registrar Dr. Camille Samuel highlighted the university’s role in preparing the volunteer support workforce, noting that students completed a full year of specialized training to deliver empathetic, high-quality support. “Seeing our students step forward to serve their peers as volunteer chat supporters fills me with tremendous pride,” Dr. Samuel said. “Their training is building a community of skilled, compassionate peers ready to change lives across the region.”
The full-scale launch follows a successful five-month pilot program that delivered more than 1,000 support sessions, with 88% of pilot users reporting they would use the service again. The initiative has already earned international recognition: it was highlighted as a global best practice at the Global Conference on Child and Adolescent Mental Health in South Africa, and was named a top three finalist for the UNICEF Global INSPIRE Awards from a field of more than 300 global submissions.
The launch event brought together senior government officials, including Antigua and Barbuda’s Health Minister Michael Joseph and Social Transformation Minister Kiz Johnson, as well as development partners, civil society leaders and youth representatives. Youth leaders from the National Student Council and National Youth Parliament Association of Antigua and Barbuda delivered an official response, praising the government’s commitment and calling for continued youth inclusion in policy development that impacts young lives.
The YCM Chatline was officially endorsed by OECS Health Ministers at the OECS Health Policy Forum in April 2025, and is being developed as a regional service for all nine OECS member states. Following this soft launch in Antigua and Barbuda, volunteer training and system upgrades will continue ahead of a phased national and regional rollout. The initiative will be a key topic of discussion at the Second OECS Council of Ministers on Youth and Sports, scheduled to take place in Antigua and Barbuda on 12–13 August 2026, with plans to add bilingual support to ensure inclusive access for all young people across the region.