MADRID – The Dominican Republic has achieved international recognition for its groundbreaking digital governance initiative, receiving the NovaGob Excellence Award 2025 for Digital Transformation. The nation’s ‘Zero Bureaucracy’ program, designed to eliminate administrative redundancy and enhance governmental efficiency, was honored during a ceremony at Madrid’s historic Casa de la Panadería.
Edgar Batista, Director of the Government Office of Information and Communication Technologies (OGTIC), accepted the award on behalf of the Dominican government. In his address, Batista emphasized that the initiative represents more than technological adoption—it signifies a fundamental restructuring of state operations with citizen needs at its core. ‘This recognition validates our commitment to building a modern, efficient, and people-centered public administration,’ Batista stated, highlighting the program’s focus on prioritizing citizens’ time and reducing procedural burdens.
The Zero Bureaucracy initiative forms the cornerstone of a comprehensive strategy to enhance institutional efficiency and transparency through digital innovation. By streamlining processes, removing regulatory obstacles, and integrating digital services, the program aims to create a more agile and accessible public sector for both citizens and businesses.
Established under Decree 640-20, the program operates through an inter-institutional commission coordinated by the Ministry of the Presidency, the Ministry of Public Administration, OGTIC, and the National Competitiveness Council. Numerous government entities are actively integrating their services into this centralized platform.
The NovaGob Excellence Awards represent one of Latin America’s most prestigious recognitions for public-sector innovation, celebrating projects that improve governance and citizen engagement. This achievement solidifies the Dominican Republic’s position as a regional leader in digital transformation and state modernization efforts.









