KINGSTON, Jamaica — As artificial intelligence continues to reshape global labor markets, a senior Jamaican opposition figure is raising urgent alarms over the accelerating risk AI poses to the island nation’s critical business process outsourcing (BPO) industry, a sector that sustains tens of thousands of local jobs. Christopher Brown, the opposition’s spokesperson for Science, Technology and Digital Transformation, delivered a sharp rebuke of the ruling administration during Tuesday’s Sectoral Debate in the country’s House of Representatives, accusing officials of dragging their feet on a coordinated response to the disruption.
