KINGSTON, Jamaica — Tax Administration Jamaica (TAJ) has announced that its dedicated platform for electronic motor vehicle registration certificate (eMVRC) transactions is currently facing an unexpected partial service disruption. In an official press statement issued this Friday, the agency confirmed that some motorists and vehicle owners attempting to access or finalize eMVRC-related services are running into technical difficulties. The tax authority clarified that the outage is not widespread across the entire system, meaning only a limited group of users are currently encountering access interruptions. According to the release, the organization’s technical service partners have already been alerted to the glitch, and engineering teams are working around the clock to fully restore normal system operations as quickly as possible. For users who cannot load the payment portal or get stuck during the payment step of the application process, TAJ is advising them to visit their closest local tax office to get in-person support to complete their transactions. For another group of users who have already successfully submitted their applications and completed online payment but still cannot generate their digital eMVRC, TAJ has noted that agency staff will manually complete the certificate generation process on behalf of applicants, eliminating the need for any extra steps from the user. Once the certificate is ready to access through the Certificate Generation Distribution System (CGDS) online portal, applicants will receive an automatic email notification alerting them to the completed process.