A new patient-focused general practice is gearing up for its official opening in Perdmontemps, St David, and has launched a search for its very first team member to fill the receptionist role. Nexen Family Health, which is scheduled to welcome its first patients in August 2026, is looking for a candidate who brings a friendly demeanor, strong professional ethics and solid organizational skills to join its growing team in a modern, newly built healthcare facility.
As the first point of contact for every patient walking through the practice’s doors, the incoming receptionist will hold a core role in shaping patient experiences at Nexen Family Health. Their key duties will cover a broad range of front-of-house and administrative tasks: delivering consistently exceptional customer service to foster a warm, welcoming environment for all visitors; greeting and registering patients with courtesy and professionalism; managing and coordinating patient movement throughout the practice to keep daily operations running smoothly; responding to incoming enquiries via phone calls, emails and WhatsApp; maintaining up-to-date, accurate patient documentation and completing routine administrative work; processing patient payments and issuing official receipts; and keeping the reception area clean, tidy and welcoming at all times.
To be considered for the role, candidates are expected to meet several core requirements. Strong verbal communication and interpersonal skills are a must, as the role involves constant interaction with patients, clinical staff and third-party partners. Candidates must also present a professional appearance and demeanor, have proficient working knowledge of common digital tools including Microsoft Word, Excel, email platforms and WhatsApp, demonstrate the ability to juggle multiple tasks simultaneously while staying calm during busy periods, and prove to be a reliable team member with consistent punctuality. While previous experience working in customer service or the healthcare sector is considered a valuable advantage, it is not a mandatory requirement for applicants. Nexen Family Health has confirmed that it will provide full, tailored training to the successful candidate to help them adapt to the role.
The successful applicant will work a set weekly schedule that includes 8:00 am to 4:00 pm from Monday through Friday, and 8:30 am to 2:30 pm every Saturday, with full days off on Sundays, giving consistent work-life balance for the role.
Individuals interested in applying for the position are asked to submit their curriculum vitae along with either a brief cover letter or a short personal introduction to the Hiring Manager. Applications can be sent via email to [email protected] or through WhatsApp to 473-456-3936. The closing date for all applications is 10 July 2026, and late submissions will not be considered.
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