CAL cuts routes after $128m losses

State-owned Caribbean Airlines has moved to ax multiple underperforming regional routes after a failed 2023 expansion into the Eastern Caribbean left the carrier with more than TT$128 million in cumulative losses, Trinidad and Tobago’s Minister of Transport and Civil Aviation Eli Zakour has confirmed in remarks to the country’s Lower House.

The expansion initiative, greenlit by the previous government and overseen by the airline’s former board of directors, was originally framed as a transformative project to boost cross-Caribbean connectivity, lift regional tourism volumes and strengthen intra-Caribbean trade ties. But from the start, the project failed to deliver on the optimistic commercial projections that were used to justify its launch, Zakour said, with actual passenger demand and revenue falling far short of forecasts that did not align with real market conditions.

To address the growing financial drain, the airline’s current leadership established a specialized route oversight committee in 2025 to conduct a full top-to-bottom review of all new routes launched under the 2023 expansion, assessing each route’s operational performance, profitability and alignment with the airline’s long-term strategic goals. The review concluded that the majority of these new routes were launched without sufficient commercial due diligence, and had generated consistent, heavy losses for the carrier from their first day of operation.

Zakour detailed the network adjustments already rolled out by the airline to stem ongoing losses. The direct Jamaica-Fort Lauderdale route was permanently discontinued on November 2, 2025, after racking up US$7.2 million in losses. The Trinidad-Puerto Rico route followed, ending service on January 10, 2026, after accumulating US$4.92 million in red ink.

Additional cuts are set to take effect on June 1, 2026. The airline will exit the Dominica and St Kitts markets entirely, which had recorded losses of US$730,000 and US$1.65 million respectively as of April 2026. The non-stop Guyana-Suriname route will also be discontinued, after posting losses of US$1.24 million. For services to Martinique and Guadeloupe, weekly flights will be cut in half from four to two, after the routes posted losses of US$1.23 million and US$1.86 million each.

Altogether, the affected routes have generated a combined total of US$18.84 million in losses as of April 2026. Zakour emphasized that the route cuts and service reductions are a necessary corrective step to turn unsustainable losses into operational savings and shore up the airline’s long-term financial stability.

To minimize disruption for travelers, passengers holding bookings for dates after the scheduled discontinuation dates will be contacted directly by Caribbean Airlines or through their booked travel agents. Affected customers will be offered alternative flight arrangements where available, full refunds for any unused portion of their tickets, or conditional future travel credits that can be applied to future bookings.

Looking ahead, the airline is finalizing a new codeshare partnership with another regional carrier that will allow remaining customers to access a broader regional network through coordinated flight schedules and integrated ticketing, filling gaps left by the withdrawn routes. Zakour added that Caribbean Airlines will refocus its efforts on core priorities: improving operational reliability, upgrading customer service standards, advancing fleet modernization projects, and implementing disciplined route planning that is rooted in clear, data-driven financial criteria going forward.