Sandals Grenada, a prominent member of the Caribbean’s premier Luxury-Included® resort chain, has announced a senior leadership vacancy for an Operations Manager specializing in Rooms Division. This executive position offers hospitality professionals an exceptional career opportunity within the Caribbean’s luxury tourism sector.
The appointed candidate will assume comprehensive responsibility for strategic planning and daily operational execution across the resort’s Rooms Division. This senior role entails direct oversight of three critical departments: Front Office operations, Guest Services, and Housekeeping, ensuring consistent delivery of the brand’s renowned service standards across multiple resort properties.
Key operational responsibilities include coordinating management activities for guest rooms and public areas, developing and implementing revised operational policies and procedures, and creating innovative business strategies to enhance guest experience through process improvements. The position additionally requires collaboration with the Learning and Development team to identify and coordinate specialized training programs for division staff.
Workplace safety represents another critical dimension of this role, with the Operations Manager establishing and enforcing compliance with health standards, legal regulations, and corporate protocols. The position also involves managing strategic relationships with key operational vendors supporting resort functions.
Qualification requirements specify a Bachelor’s Degree in Hospitality and Tourism, Resort Management, or related disciplines, complemented by a minimum of eight years of progressive leadership experience in hospitality or resort management. Technical proficiency must include Microsoft Office Suite applications and automated Rooms Division systems, with preference given to candidates holding a Caricom Skills Certificate.
Interested candidates must submit comprehensive application packages including resumes and completed internal forms via email to The Recruitment and Compliance Specialist at Sandals Grenada. The application deadline is February 27, 2026, with mandatory inclusion of ‘Operations Manager, Rooms Division’ in the email subject line. The recruitment process will involve selective shortlisting of applicants, with only chosen candidates receiving further communication.