The Dominica Water and Sewerage Company (DOWASCO) has issued an official public advisory to residents across three elevated communities — Upper Kingshill (Pierce), Mahaut, and Belfast — warning that inconsistent water delivery and reduced system pressure will persist for the near term as utility teams work to diagnose and mitigate ongoing supply disruptions. The announcement, first shared with affected customers via DOWASCO’s official Facebook channel, traces the root of the service challenges to extended unseasonably dry weather that has drastically cut water inflow at multiple critical raw water intake points across the island. Diminished incoming water volumes have eroded the utility’s ability to stabilize system pressure across its distribution network, with disproportionate impacts on neighborhoods situated at higher elevations. The company noted that households in Belfast, Upper Mahaut, and Upper Kingshill face heightened risk of frequent temporary supply cuts and chronically low pressure, particularly during peak consumption hours when demand from lower-lying communities siphons limited stored water away from higher service zones. DOWASCO took special steps to dispel widespread misinformation circulating among residents, emphasizing that the intermittent service gaps are not intentional planned shutdowns nor a deliberate choice to withhold water from customers. Instead, the disruptions stem directly from the confluence of surging household water demand amid dry conditions and drastically reduced volumes available in regional storage tanks. Utility operational teams are conducting full system assessments at this time, with targeted interventions underway to boost supply reliability and deliver more consistent water access to the impacted neighborhoods. DOWASCO issued a formal apology for the significant daily inconveniences the service gaps have created for local residents, and asked the public for continued patience and cooperation as crews work to restore a stable, adequate water supply as quickly as possible.
DOWASCO investigates water supply disruptions in Upper Kingshill, Mahaut and Belfast
