In a strategic move to reinforce its long-term growth trajectory and cultivate high-capacity leadership across all operational levels, TDC Group recently concluded a three-day targeted management training program, held from June 15 to 17, 2026 at the company’s Fort Street training facility in Basseterre. Organized by TDC’s Human Resources Department, the initiative centers on the core theme “Leading Through People: Practical Leadership Skills for Management” and reflects the group’s sustained commitment to investing in professional talent development.
Unlike one-size-fits-all corporate training programs, this initiative was structured to meet the unique demands of different leadership tiers within the organization. The curriculum was segmented by role: day one focused exclusively on upskilling frontline supervisors, day two catered to middle management, and the final day was designed for the company’s executive leadership team. This segmentation allowed participants to engage with content tailored directly to their day-to-day responsibilities and career growth objectives.
Renowned regional business strategist and leadership consultant Dana Hayes-Burke led all training sessions. Throughout the program, participants took part in interactive discussions, hands-on practical exercises, and simulated real-world leadership challenges designed to build core competencies. Key skill areas covered included cross-team communication, employee engagement frameworks, data-informed decision-making, personal and team accountability, constructive conflict resolution, and people-centered leadership approaches that center employee well-being alongside performance goals.
The program’s “Leading Through People” theme was intentionally chosen to highlight a shift away from traditional output-only management, emphasizing that sustainable organizational success grows from intentional relationship-building and empowered workforces. The curriculum underscores that effective leaders drive success by cultivating positive, inclusive workplace cultures that allow every team member to contribute their best work.
Andrea James Wattley, Senior Human Resources Officer at TDC, emphasized that leadership development remains a top strategic priority for the group. “Strong leadership is the foundation of any growing, successful organization,” James Wattley explained. “By equipping our leaders at every level with practical, up-to-date management skills, we are not just improving individual performance—we are building an environment where all employees can thrive, and where our teams are inspired to deliver results that move our whole company forward.”
For her part, facilitator Hayes-Burke challenged participants to reframe leadership as an ongoing journey of growth rather than a static role. She encouraged attendees to examine their existing leadership styles, embrace full accountability for team outcomes, and build adaptive approaches that work in today’s fast-changing, unpredictable business landscape. The training program forms one pillar of TDC’s broader enterprise-wide commitment to continuous employee development and organizational excellence, designed to ensure that all leaders have the tools they need to guide their teams effectively and advance the company’s long-term strategic goals.