Why Radio Endures: Jamaican execs point to cost, connection and listener loyalty

Against a backdrop of sweeping digital transformation that has upended traditional media ecosystems around the globe, Jamaican radio has stood out as a surprisingly resilient medium, industry leaders say, crediting its unique accessibility, low cost, deep cultural integration and unrivaled public trust for its steady performance against struggling legacy competitors.

The 2023 All Media Survey confirms that while radio has experienced a modest dip in overall listenership, its audience retention remains far stronger than that of television and print media, two other long-standing traditional platforms that have faced far steeper declines amid shifting consumer media habits.

Industry executives made the case for radio’s enduring strength during a Thursday panel discussion titled *Why Radio still Wins*, hosted at the IMPACT x Mystique marketing conference held at Kingston’s AC Hotel.

Brian Schmidt, acting managing director of popular Jamaican station Irie FM, emphasized that radio is far more than a media platform in Jamaica—it is interwoven into the fabric of the nation’s cultural identity. “We have an oral society and an oral tradition, and because of that, radio is interwoven into our society in a way that no other media has been, and that’s very, very important,” Schmidt explained during the discussion.

D’Adra Williams, general manager of Zip 103 FM, echoed that perspective, noting that radio has carved out a permanent, unassuming space in the daily routines of Jamaican listeners. “[Radio] is a thing that’s [always] in the background, it’s a thing that people rely on, and it’s not so much something that we think of,” Williams said. “We’re interwoven into what we do in our daily space. And we may not be the new girl in town, but we are still very much there.”

Beyond deep cultural roots, the medium’s low barrier to access has been another core driver of its stability. Unlike streaming platforms or social media that require mobile data or Wi-Fi connectivity, AM and FM radio comes pre-installed in nearly all vehicles at no extra cost, and can be accessed without any internet connection at all.

Schmidt pointed to the aftermath of Hurricane Melissa, which devastated large swathes of western Jamaica, as a stark demonstration of this unique accessibility advantage. “The only thing that was serving the west was [radio] because everything else went,” he said.

Trust, industry leaders add, is another foundational pillar of radio’s resilience. Citing recent research, Schmidt noted that 87% of consumers trust radio as a news and information source—making it the most trusted media platform in Jamaica, while social media trails as the least trusted, with approval ratings below 50%. “That’s a big part of the resilience,” Schmidt said.

Dahlia Harris, head of radio business at the RJR Communications Group, echoed that finding, arguing that radio’s greatest strength lies not in raw reach and frequency of content, but in its unmatched influence built on public confidence. “Radio is not so much about reach and frequency as it is about trust and influence,” Harris said. “When people tune into radio, they believe what they hear, they trust what we tell them, and we impact the decisions they make more than anything else.”

Even with its relative stability, radio has not escaped the pressure of digital competition, which has chipped away at the medium’s overall market share in recent years. But forward-thinking Jamaican radio networks have adapted to the new digital landscape by integrating podcasting and streaming into their offerings, turning the digital boom into a growth opportunity rather than a threat.

Jheanelle Hughes-Headley, sales and marketing manager at Nationwide News Network (NNN), explained that her outlet has expanded far beyond traditional over-the-air broadcasting to build a multi-platform presence. “We are streaming live visually on Youtube, our audio is on our website and also on our app; so, when you come to Nationwide, you’re just not getting airplay, you’re getting multi-platform reach,” Hughes-Headley said, adding that on-demand streaming has exponentially expanded the network’s overall reach. “Unlike just radio, where you have to be listening to catch it, when it streams, you can go back on, rewatch it, share it, and so the reach expands.”

For marketers looking to tap into radio’s unique influence, Schmidt advised leaning into long-term brand building campaigns, a strategy he says many modern brands have abandoned to their detriment. “Brand awareness is very critical, and I see that a lot of marketers are not doing brand awareness campaigns anymore and you see it reflected in the results of their companies,” Schmidt said. “One of the important things you always want to get is top of mind … no matter what category of business. Marketing is competing for people’s head space… It’s something you should do perpetually.”