Consumer Affairs puts safety first at Derek Walcott Square forum

The Saint Lucian Consumer Affairs Department is poised to host a major public symposium this Friday, March 13th, at Derek Walcott Square. The event, organized in commemoration of World Consumer Rights Day, adopts the global theme ‘Safe Products, Confident Consumers’ to place product safety and consumer protection at the forefront of public discourse.

This annual observance serves to reinforce the fundamental rights of consumers and advocate for their unwavering respect and protection. The 2024 campaign zeroes in on the critical issue of product safety, with a dedicated focus on guaranteeing that all goods sold within Saint Lucia comply with rigorous safety standards. This initiative is deemed essential for fostering consumer confidence and underpinning the nation’s broader economic stability.

The department extends an open invitation to all citizens for a day characterized by education, active engagement, and community interaction. The event will feature a comprehensive business exposition and sales segment, where a variety of local enterprises will display their products and services while offering exclusive promotions.

A key highlight will be live safety demonstrations conducted by technical specialists from the Saint Lucia Bureau of Standards. These sessions are designed to equip attendees with practical knowledge on discerning authentic products, interpreting safety labeling, and identifying potentially dangerous goods. The educational experience will be augmented with interactive quizzes, offering participants the chance to win prizes.

Furthermore, the symposium will provide a unique platform for consumers to voice their concerns and seek advice directly from officers of the Consumer Affairs Department, gaining clarity on the legal protections afforded to them.

Wendy Frederick, Director of the Consumer Affairs Department, emphasized the non-negotiable nature of product safety. ‘Safe products are not just a luxury, they are a fundamental right,’ she stated. ‘By hosting this symposium in the heart of the city, we aim to bridge the gap between businesses and consumers.’ She reiterated the department’s steadfast commitment to cultivating a fair and secure marketplace and encouraged everyone to attend the free event to become empowered consumers within a festive community atmosphere.