The Queen Elizabeth Hospital (QEH) has issued a public advisory concerning a substantial increase in patient volume at its Accident and Emergency Department (AED). Hospital authorities report a concerning rise in trauma cases stemming from interpersonal conflicts and vehicular accidents, compounded by a spike in complications from chronic non-communicable diseases.
This unprecedented influx has resulted in significantly extended waiting periods for non-urgent cases, while the department’s capacity to admit new patients has been temporarily constrained. The hospital emphasizes that its established triage protocol remains in effect, ensuring immediate attention for life-threatening conditions.
For individuals experiencing non-urgent medical issues, QEH recommends contacting the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800 for preliminary guidance. The service is accessible through regular and WhatsApp calls from 8:00 a.m. to 12 midnight.
To alleviate pressure on emergency services, the public is encouraged to utilize alternative healthcare options including the 24-Hour Clinic at Winston Scott Polyclinic in Jemmotts Lane, St. Michael, or consulting with private physicians where available.
In response to heightened respiratory illness concerns, QEH strongly recommends mask-wearing in clinical areas to protect patients, staff, and visitors. Hospital management has expressed appreciation for public patience and cooperation during this period of elevated demand for emergency medical services.