In a landmark development for digital infrastructure, Trinidad and Tobago has activated its national payments platform with Telecommunications Services of Trinidad and Tobago (TSTT) serving as the inaugural operational partner. The National Payment and Innovation Company of TT (NPICTT) confirmed on January 7 that this partnership signifies the transition from theoretical planning to practical implementation of digital services for citizens.
The collaboration achieves two significant milestones simultaneously: TSTT has become the first organization to process live transactions through the NPICTT national payments platform while simultaneously adopting Nobis as its official electronic Know Your Customer (eKYC) solution. This dual implementation represents a concrete step toward modernizing service delivery across the nation.
Dr. Nigel Fulchan, Chairman of NPICTT, emphasized the significance of this development: “TSTT’s onboarding as the first live payment-processing client demonstrates that our platform is fully operational and production-ready, capable of supporting high-volume, public-facing services. This illustrates how shared national infrastructure can strategically modernize service delivery across the state.”
Acting TSTT CEO Keino Cox highlighted the partnership’s alignment with the company’s digital transformation strategy: “This allows us to accelerate our transition to digital services in a structured and secure manner. By implementing the national payments platform and adopting NOBIS through the Innovation Centre, we enhance customer experience while maintaining robust governance and compliance protocols.”
Minister of Planning, Economic Affairs and Development Dr. Kennedy Swaratsingh welcomed the announcement, noting that NPICTT’s establishment in August 2025 supports the government’s mission to reach every citizen in every community for government transactions. “TSTT positioning itself as the first state-owned entity to adopt this platform represents a milestone in creating a unified gateway for all public-sector financial interactions,” Swaratsingh stated.
The partnership establishes a replicable model for government digital transformation that reduces duplication, improves efficiency, and accelerates the rollout of digital public services. NPICTT will function as the national payments infrastructure provider, while its Innovation Centre serves as the entry point for certified digital solutions across the public sector. Importantly, the arrangement maintains existing statutory and regulatory responsibilities, with TSTT continuing to deliver services directly to customers while NPICTT provides the underlying technological framework.