In a remarkable display of operational efficiency, Web Source’s Trincity location in Trinidad managed overwhelming pre-Christmas demand with unprecedented smoothness on December 23. Despite vehicles forming extensive queues from as early as 7 am, customers reported exceptionally streamlined package collection experiences just before the holiday festivities.
The implementation of an automated payment system, coupled with significantly improved traffic management and customer parking organization, transformed what has historically been a stressful seasonal process. Christopher, a 48-year-old Piarco resident collecting packages for multiple family members, noted substantial improvements: ‘Last year would have been longer—the new systems made everything run smoothly.’
Remarkable efficiency was demonstrated through individual experiences such as that of Chrissy, a 26-year-old from Caroni who completed her entire collection process within 30 minutes despite parking outside the compound. ‘I don’t usually order this late because of the rush,’ she admitted, ‘but I’m surprised at how quick it happened.’
Newsday’s morning observation revealed initial congestion stretching from Business Drive to the compound, but within sixty minutes, the traffic flow normalized dramatically. Customers expressed particular relief at the absence of customs delays that had plagued previous holiday seasons. One early arriver shared: ‘When I saw the crowd, I expected to spend the whole day here. But it wasn’t even a full hour—a real relief compared to years gone.’
The positive experience extended to delivery timeliness, with D’Abadie resident Reshma reporting all items arrived before expected dates, noting the service proved ‘even faster than in non-Christmas seasons.’ This operational success at Web Source Trincity sets a new benchmark for holiday logistics efficiency in the region.