KINGSTON, Jamaica — In a significant relief measure for small businesses grappling with economic pressures, Jamaica’s National Water Commission (NWC) has announced the extension of its financial amnesty program for micro, small and medium-sized enterprises (MSMEs) until December 31, 2025. The initiative, initially scheduled to conclude in November 2025, provides substantial debt forgiveness opportunities for qualifying businesses.
Andrew Canon, Content Creation and Development Manager at NWC, confirmed the extension, emphasizing the commission’s commitment to supporting local enterprises during challenging economic times exacerbated by Hurricane Melissa. “We recognize the widespread impact of the hurricane on small businesses,” Canon stated during an interview with JIS News at the National Emergency Operations Centre. “This amnesty represents our tangible effort to provide financial reprieve and support recovery.”
The program offers structured financial benefits: eligible businesses with inactive accounts disconnected for over three months qualify for a 50% debt write-off. Similarly, active accounts carrying arrears exceeding $30,000 for more than 180 days receive equivalent relief. Approved applicants gain additional protections, including a 90-day grace period to settle remaining balances without service interruption and potential negotiated settlement arrangements for exceptional circumstances. The amnesty additionally provides complete waiver of reconnection fees where applicable.
Canon clarified that the program contains specific eligibility requirements rather than constituting a universal forgiveness initiative. “Interested parties must consult our official channels for detailed conditions,” he noted, directing businesses to the NWC’s website and customer service departments for personalized assessments. The targeted approach ensures that enterprises most affected by economic hardships receive appropriate support while maintaining the utility’s operational sustainability.
The extension reflects Jamaica’s broader disaster response strategy, coordinated through the Office of Disaster Preparedness and Emergency Management (ODPEM), acknowledging the prolonged recovery period needed after significant weather events. This policy demonstrates how public utilities can adapt billing practices to function as social safety nets during regional crises.