Money Linx: InfoLink prepares for its next three decades

InfoLink Services, the interbank agency responsible for ACH electronic transfers and the Linx cash payments system, marked its 30th anniversary on November 14, 2025, at the Hyatt Regency in Port of Spain, Trinidad and Tobago. The event highlighted both the agency’s achievements and the challenges it faces in an evolving electronic payments landscape. Central Bank Governor Larry Howai praised InfoLink for its critical role in ensuring smooth, secure, and efficient payment processing, calling it a cornerstone of the country’s retail payment system. However, he also emphasized the need for innovation to meet rising consumer demands for faster, more convenient, and secure payment options while maintaining financial stability and inclusion. InfoLink, which began operations in 1994, introduced Linx in 1995, revolutionizing cashless transactions in Trinidad and Tobago. Over the years, it has expanded its services to include Automated Clearing House (ACH) electronic transfers and electronic check clearing, managing 41% of the country’s electronic payments. Despite its success, InfoLink faces increasing competition and the need to adapt to advanced technologies like AI, which are transforming both payment systems and the methods criminals use to exploit them. Glynis Alexander-Tam, InfoLink’s general manager, stressed the importance of collaboration and innovation to meet customer expectations for instant payments and enhanced security.