Digital menus set to transform hospitality, advertising landscape

A groundbreaking digital platform named ‘My Restaurant Menu’ is set to revolutionize the operational dynamics of restaurants and local businesses in Saint Lucia. Spearheaded by Abraham Sutherland, Founder of Quasland Media Group Ltd., this innovative solution addresses persistent challenges in menu management, customer engagement, and advertising. Sutherland shared with St. Lucia Times that the concept emerged from observing the difficulties businesses face in updating menus, controlling costs, and maintaining online visibility. Unlike traditional printed menus, which are expensive to reprint and lack flexibility, this digital system enables businesses to effortlessly update prices, incorporate photos, and directly engage with customers. Sutherland emphasized that the platform is more than a menu; it’s a comprehensive digital interface designed to save costs, enhance convenience, and amplify visibility. The platform’s unique dual functionality serves as both a restaurant management tool and a marketing hub. Customers can browse menus via a mobile-friendly interface, while businesses can integrate advertisements seamlessly within the menu layout. Sutherland highlighted that this feature transforms menu space into valuable digital real estate for advertisers, including beverage companies, event organizers, and local attractions. These ads are strategically placed to enrich the browsing experience rather than disrupt it. Sutherland noted that while digital menus exist elsewhere, this platform stands out due to its combination of functionality and opportunity, creating a unified ecosystem for restaurants, advertisers, and customers. He anticipates rapid adoption in Saint Lucia, citing the island’s increasing digital literacy and the platform’s proven success in other Caribbean regions. A significant advantage of the platform is its monetization potential, allowing restaurants to generate additional revenue through hosted ads. Sutherland explained that advertisers pay for featured placements, providing restaurants with a supplementary income stream. The platform is designed for practicality, requiring only an internet connection and a smartphone, tablet, or computer for menu management. Sutherland revealed ongoing efforts to collaborate with local tech and media firms to facilitate onboarding and create employment opportunities. Looking ahead, Sutherland envisions the platform as the cornerstone of a broader digital ecosystem, aiming to establish a comprehensive hospitality engagement network where restaurants, advertisers, and customers interact seamlessly. He believes this initiative will significantly enhance business sustainability, online visibility, and customer experience across Saint Lucia.