Santo Domingo, Dominican Republic – Leading regional telecommunications provider Claro confirmed a partial nationwide service outage impacting both fixed-line broadband and mobile internet networks across the country this Friday, prompting widespread user reports of connectivity disruptions starting in the early morning hours. The firm’s official statement acknowledged that a subset of its customer base is facing interrupted digital access, with many users taking to social media platforms to flag dropped connections, slow data speeds, and in some severe cases, disrupted mobile cellular service and failed voice call attempts. Claro’s leadership noted that dedicated on-site and remote technical response teams have been activated immediately to diagnose the root cause of the outage and roll out targeted fixes, with connectivity already being restored incrementally for affected user groups as repair work progresses. The company extended a formal public apology to all customers impacted by the unplanned service disruption, and expressed gratitude to its user base for their patience and understanding while teams work to bring all services back to full operational capacity as expeditiously as possible. This developing story is published as part of DominicanScope’s latest breaking news coverage.
Claro reports nationwide outage affecting internet and mobile services
