Trinidad and Tobago-based regional carrier Caribbean Airlines has earned top honors at the 2026 World Airline Awards, taking home the distinction of Best Airline Staff in Central America and the Caribbean. The award, presented by Skytrax, the international air transport rating organization, is determined annually through a global passenger satisfaction survey that gathers input from millions of travelers across the world.
The carrier publicly celebrated the achievement this Friday, emphasizing that the recognition stands as a testament to the unwavering dedication, genuine warmth, and consistent professionalism of every member of its team. It also highlighted that the award would not have been possible without the trust and long-standing loyalty of its customers. In a heartfelt message to passengers, Caribbean Airlines stated, “This award belongs to you. Thank you for flying with us and for making this recognition possible.”
Unlike broader airline awards that evaluate overall operational performance, this specific honor focuses exclusively on frontline employees, encompassing cabin crew, ground personnel, and airport staff. It assesses the quality of service delivered to passengers at every touchpoint of their travel journey, from check-in through to disembarkation.
This latest accolade builds on a growing list of international honors for Caribbean Airlines, which has expanded its operational footprint to become a critical connector across the region. Today, the carrier operates an extensive route network linking popular destinations throughout the Caribbean to major markets in North America and South America. Headquartered in Piarco, Trinidad and Tobago, Caribbean Airlines has solidified its position as the leading regional carrier, bridging dozens of Caribbean island communities with key global travel hubs and supporting both regional tourism and economic connectivity.