Between July 20 and 25, 2026, Haiti’s National Old-Age Insurance Office (ONA) made measurable progress across multiple core strategic objectives, advancing institutional modernization, governance improvement, human resources optimization, service quality enhancement, collaborative social dialogue, and alignment with the Haitian government’s top national priorities. These targeted actions underscore the ONA General Directorate’s ongoing commitment to strengthening institutional performance and building a more agile, efficient, and user-centric institution that directly addresses the needs of insured contributors, pensioners, and working people across Haiti.
One of the most significant milestones of the week was further progress on the ONA’s sweeping social security registration reform, including the ongoing rollout of the new national Social Security Card. Following a high-level strategic gathering of the institution’s top leadership, the body approved a series of updated technical frameworks designed to modernize the national insured person identification system and raise the standard of services available to Haitian workers.
In a key leadership change to support human resources modernization, the ONA formally named Dr. Mackenson Saint-Cyr as its new Director of Human Resources. With nearly a quarter-century of institutional experience already under his belt, Saint-Cyr plans to continue the ONA’s HR transformation efforts, with a core focus on digitizing internal and external HR services, building up specialized internal expertise, and boosting overall institutional performance.
As a core component of its broader institutional modernization agenda, the ONA also launched a targeted debt restructuring program for entities and individuals that hold debts to the institution. The program offers eligible debtors the chance to negotiate flexible repayment plans through September 30, 2026, in full compliance with Haitian regulatory frameworks.
On July 24, the ONA took part in the closing ceremony of a national capacity-building initiative for public sector Study and Programming Units (SPUs), an event organized by Haiti’s Ministry of Planning and External Cooperation (MPCE) in partnership with the Prime Minister’s Office. The ONA’s participation reaffirmed its commitment to supporting broader public administration modernization and strengthening institutional capacity to deliver more effective governance across the country.
Later that same day, the ONA marked the 10th anniversary of the ONA Workers’ Voice (Voix des Travailleurs de l’ONA, or VTO), the institution’s labor body. During the commemoration, the General Directorate reaffirmed its stance that open social dialogue is the foundation of modern, participatory governance. Represented by Special Advisor Dr. Jean Gardy Marius, the leadership committed to sustaining collaborative partnerships with labor unions to advance ongoing reforms, strengthen institutional governance, and improve service outcomes for insured contributors and pensioners.
The following day, July 25, ONA Director General Lovely François publicly commended the VTO’s 10 years of service and commitment to the institution, and once again reiterated the ONA’s commitment to maintaining open, consistent, and constructive dialogue with all social partners. François emphasized that lasting institutional reform can only be built through inclusive consultation, and confirmed that the ONA will continue advancing its ongoing transformation agenda to build a more modern, transparent, efficient institution that meets the expectations of its members, pensioners, and staff.
In addition to internal institutional reforms, François also represented the ONA at a high-level strategic meeting hosted at Haiti’s National Palace and chaired by Prime Minister Fils-Aimé. The gathering focused on mobilizing the entire public administration to implement the June 2, 2026 electoral decree. The meeting brought together cabinet members, senior public institution leadership, the President of Haiti’s Provisional Electoral Council (CEP), national security force representatives, and international partners. Through her participation, François reaffirmed the ONA’s commitment to supporting the state’s core national priorities, and confirmed the institution will contribute its public service expertise to ensure a successful national electoral process in line with its mandate.