Hydro-Comp Enterprises Ltd., a prominent global provider of specialized consulting services and enterprise software solutions tailored for the water utility sector, has announced an opening for a full-time on-site Systems/Support Engineer in Grenada as part of a planned expansion of its Product Services Division, fueled by continued international growth.
The successful candidate will take on a critical role supporting the implementation and ongoing operation of EDAMS, Hydro-Comp’s flagship enterprise platform built exclusively for water and sanitation utility providers. This integrated platform covers a full suite of core utility operations, including customer billing and customer relationship management, network asset tracking, and end-to-end operations and maintenance workflows.
Working in direct collaboration with local and international utility clients, the hired engineer will be responsible for ensuring uninterrupted performance of EDAMS installations, guiding new system deployments, and providing day-to-day guidance for end-users navigating the platform.
To be considered for the position, applicants must hold a bachelor’s degree in Computer Science or a closely related technical field, along with hands-on experience working with Microsoft Windows Server environments. Proficiency in MS SQL Server and a strong working knowledge of structured query language (SQL) is also required. Additional core qualifications include exceptional analytical and problem-solving abilities, proficient written and verbal communication skills in English, and the capacity to work independently in fast-paced, evolving technical settings. Prior experience working with geographic information systems (GIS), Crystal Reports or business dashboards is considered a distinct advantage, and the company prefers candidates with 1 to 3 years of relevant professional experience.
Key responsibilities outlined for the role include delivering multi-channel technical support to end-users via on-site assistance, phone consultations, and remote access tools; installing, configuring, and performing routine maintenance on EDAMS platform installations; managing and supporting underlying infrastructure including MS SQL Server databases and Crystal Reports tools; assisting clients with resolving operational issues and troubleshooting technical errors; delivering customized training for all tiers of end-users, from operational staff to senior managers and system administrators; and developing and maintaining custom reports and SQL scripts to meet client-specific needs.
Hydro-Comp offers a competitive remuneration package tied to the successful candidate’s relevant experience, with a 1-year renewable contract structure and clear pathways for long-term career advancement within the organization. The role also provides unique opportunities to gain hands-on experience with cutting-edge international projects and leading industry technologies, alongside access to ongoing professional training and skills development.
Interested applicants are required to submit their application materials via email to [email protected] no later than June 30, 2026. All submissions must include the subject line: “Grenada – Systems/Support Engineer – [Your Full Name]” to be considered. This job posting is hosted by NOW Grenada, which notes that it is not responsible for the content, opinions or statements shared by contributing organizations. Users may report any abusive content related to the posting directly through the platform’s reporting channel.