An unexpected widespread power outage triggered by a vehicular accident that damaged a critical utility infrastructure has been fully resolved, with electricity restored to all affected residential and commercial communities, according to an official update from the Antigua Public Utilities Authority (APUA) Electricity Business Unit.
The outage originated when the crash compromised a key utility pole, cutting service to all customers connected to the Belmont #3 Feeder. The affected zone spanned a wide geographic area, including segments of All Saints Road west of the local substation, as well as the communities of Briggins, Grays Hill, Whenner Road, Upper Desouza Road, Upper Tindale Road, Belmont, Cashew Hill, Bendals Road, Golden Grove, Nut Grove, Bendals and Bathlodge.
Almost immediately after receiving reports of the incident, APUA mobilized a team of trained technical crews to the site. The technicians prioritized public safety while carrying out urgent repairs to reverse the damage and bring power back online for impacted users.
While service has been restored for the vast majority of customers in the affected area, APUA has noted that a small number of users may still experience intermittent power interruptions. Any customer continuing to face service disruptions is encouraged to reach out to the authority’s dedicated fault reporting hotline at 311 to report their issue and request additional assistance.
In its public statement, the regional utility provider issued a formal apology to all customers inconvenienced by the unplanned outage, and extended gratitude to the community for their understanding and patience during the repair and restoration process.