Trinidad and Tobago is poised to implement a fully digital immigration system this month, replacing traditional paper-based forms with an online Arrival/Departure Card (ADC) Platform. The new system, scheduled to become operational on March 17, will allow travelers to submit their information through a dedicated portal starting March 14. Despite the imminent launch, government officials have notably declined to disclose the financial investment behind this technological upgrade.
At the platform’s unveiling at the International Waterfront Complex, Homeland Security Minister Roger Alexander explicitly avoided questions regarding project costs, citing security concerns. “We don’t want to discuss the cost at this time,” Alexander stated, adding that “there cannot be a cost attached to improving the quality of life of citizens.” He indicated that financial details would only be revealed when deemed necessary.
Minister of Public Administration and Artificial Intelligence Dominic Smith echoed this position while attempting to reassure the public about governmental transparency. “Anything related to cost is no secret. There is a level of transparency and accountability across this Government that has not been seen in a very long time,” Smith claimed, though he similarly provided no specific figures. Both ministers instead directed attention toward the system’s anticipated benefits.
The digital platform, developed in partnership with regional security organization Caricom IMPACS, represents a significant modernization effort for Trinidad and Tobago’s border management. The system will require passengers to complete digital forms, upload passport biodata pages, and present QR code receipts to immigration officials. Available in seven languages at launch, the platform aims to streamline border crossings while enhancing security measures.
Government officials acknowledge that the transition may present challenges for some travelers. Permanent Secretary Dr. Wilson Henderson Jnr confirmed that assistance would be available at airports and entry points, particularly for elderly passengers or those less comfortable with digital technology. Additionally, constituency offices will help residents navigate the new system, and paper forms will remain temporarily available as a contingency measure.
The implementation marks what Alexander described as a “long overdue” step toward digital governance, with plans for continuous improvement based on user feedback. Travelers are encouraged to familiarize themselves with the system at www.travel.gov.tt before their upcoming journeys.