Call for ‘People-First’ Action at CANTO 2026

PORT OF SPAIN, TRINIDAD & TOBAGO (February 9, 2026) – The CANTO Connect 2026 conference concluded with a transformative vision for Caribbean telecommunications, asserting that digital infrastructure represents merely the foundation for regional progress. The consensus emerged that true global competitiveness will be determined by human capital development, strategic governance, and disciplined execution.

Held under the theme “Elevate the Caribbean – From Connectivity to Global Competitiveness,” the four-day summit brought together telecommunications operators, regulatory authorities, policy makers, and industry partners to advance the region’s digital transformation beyond mere access toward tangible economic impact.

The Human Resource Leadership Forum featured a pivotal address by Dominic Boon, Vice President of People at Liberty Caribbean (operators of Flow, Liberty Business and BTC), who emphasized the critical human and institutional dimensions of this transition. “HR must originate from business strategy before guiding people strategy,” Boon stated. “Leadership demands visible presence, unwavering advocacy, and vocal commitment to forge inclusive, accountable, and future-ready work environments.”

Boon detailed Liberty Caribbean’s people-centric framework designed to cultivate regional leadership capabilities. This comprehensive approach incorporates continuous learning cultures, incentive structures focused on employee wellbeing, AI-powered workforce technologies, and collaborative playbooks to accelerate regional implementation.

The executive highlighted compelling metrics: 85% of their leadership team comprises Caribbean talent, demonstrating intentional investment in local capability development, while gender parity sees women occupying 50% of leadership positions. “Diverse perspectives enhance decision-making quality and enable organizations to better reflect and serve their communities,” Boon explained. “This human-focused strategy transforms physical infrastructure into enduring competitive advantage.”

With the workplace evolving at unprecedented speed, Boon stressed HR’s vital role in preparing workforces for forthcoming challenges through digital skill development, leadership pipeline reinforcement, and adaptive organizational cultures.

Forum participants unanimously agreed that domestic talent cultivation, contemporary governance models, and people-oriented policies are indispensable for converting digital infrastructure into employment opportunities, innovation ecosystems, and inclusive economic growth.

As the conference concluded, delegates expressed resolute optimism. With technical connectivity foundations established across the Caribbean, the subsequent phase of scaling talent, governance, and partnerships now requires coordinated, deliberate action between public and private sector stakeholders.