The Trinidad and Tobago Stock Exchange (TTSE) has unveiled a groundbreaking artificial intelligence-powered chatbot designed to transform how investors and market participants access financial information. Named TOBI (TTSE Online Bot Interface), the innovative tool now operates on the exchange’s official website, providing continuous automated assistance for various market-related inquiries.
This advanced digital assistant represents a significant leap in the exchange’s technological capabilities, offering instant responses to frequently asked questions regarding trading activities, corporate listings, dividend distributions, and settlement procedures. The system serves both TTSE operations and services managed by the Trinidad and Tobago Central Depository (TTCD), creating a unified information gateway for all market participants.
TOBI’s implementation caters to a diverse user base, from novice investors taking their first steps in capital markets to experienced brokers and corporate representatives. The AI-driven interface provides automated guidance on initiating trading activities, navigating online platforms, and accessing critical documents including account statements and corporate announcements.
Exchange officials emphasized that TOBI’s deployment aligns with broader strategic initiatives to modernize the nation’s capital market infrastructure. “We remain focused on enhancing transparency, accessibility, and investor engagement,” stated TTSE representatives. “This launch demonstrates our ongoing commitment to market modernization and ensuring stakeholders can access necessary information promptly.”
The chatbot introduction follows years of progressive digital transformation at TTSE, which has included substantial upgrades to its trading portal and electronic document management systems. TOBI’s adaptive functionality includes personalized responses to market queries, step-by-step guidance for trading processes, and seamless navigation support for TTSE and TTCD digital platforms.
This technological advancement forms part of a comprehensive long-term digitalization strategy aimed at strengthening market infrastructure through technology-driven solutions. Exchange leadership confirmed that additional technological enhancements are planned to further improve user experience across the capital market ecosystem.
Currently accessible through the TTSE website, TOBI provides 24/7 information access as Trinidad and Tobago’s capital markets continue their evolution toward increasingly automated, technology-enhanced services.