Foodhub vacancy: Technical Support Representative

Foodhub Grenada, a prominent player in the online food ordering and delivery sector, is currently hiring a Technical Support Representative to join its dynamic team. This full-time position is pivotal in maintaining the seamless operation of Foodhub’s extensive network of takeaways and restaurants by providing expert technical assistance. The role centers on supporting client equipment and systems, ensuring minimal downtime and optimal efficiency for Foodhub’s partners. Responsibilities include diagnosing and resolving hardware, software, and connectivity issues, guiding clients through installations and updates, and escalating complex problems to senior engineers. Candidates should possess 1–2 years of technical support experience, a strong grasp of networking, and proficiency in troubleshooting EPOS devices, printers, and Android-based tablets. Preferred qualifications include IT certifications and experience in hospitality or retail technology support. Foodhub offers comprehensive training, exposure to advanced technologies, and opportunities for professional growth. Interested applicants can submit their applications via email to [email protected].