Mobile Money Guyana (MMG) has announced a temporary system shutdown to implement a significant upgrade to its mobile app. The upgrade, scheduled from 11:00 p.m. on Friday, November 7, until 6:00 a.m. on Monday, November 10, aims to enhance security, introduce new features, and streamline the user experience. During this period, all MMG services will be unavailable, and customers are advised to complete any urgent transactions beforehand to avoid disruptions.
Mark Singh, CEO of MMG, emphasized the importance of this upgrade, stating, ‘This marks a new chapter for MMG. We’ve developed a more robust, intelligent, and secure platform that empowers users with greater control and confidence in managing their finances. The brief downtime is essential to ensure a seamless transition.’
The upgraded app will offer several user-requested features, including password resets, account unlocking, wallet loading via credit and debit cards, and personalized profile management. Enhanced data encryption, self-registration with ID verification, and an onboarding tutorial for new users are also part of the update. Additionally, the app will introduce privacy features like the ability to hide wallet balances and improved customer support tools, including an in-app Help Centre with FAQs.
Singh added, ‘Our aim is to make digital payments effortless and intuitive. Whether you’re topping up your phone, paying bills, or managing a small business, the new MMG app ensures a faster, easier, and more secure experience.’
This upgrade aligns with MMG’s commitment to advancing digital inclusion and financial accessibility in Guyana. For further information, users can contact mmgcommunication@mmg.gy or visit www.mmg.gy. Updates are also available on MMG’s social media platforms: Facebook, Instagram, LinkedIn, and YouTube.