标签: Jamaica

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  • Flow employee recognised for outstanding customer service at CACU awards

    Flow employee recognised for outstanding customer service at CACU awards

    KINGSTON, Jamaica — Alicia Tucker, a Business Support Officer at telecommunications provider Flow Jamaica, has been distinguished with the Consumer Advisory Committee on Utilities (CACU) Customer Service Distinction Award for her exceptional client relationship management. The honor was formally presented during a ceremony held at the Jamaica Pegasus Hotel on November 26.

    Tucker, who specializes in servicing Liberty Business clients, stood out among seven shortlisted Flow employees, all nominated directly by customers for their consistent performance in issue resolution, relationship maintenance, and overall service excellence. In her acceptance remarks, Tucker emphasized that her professional philosophy is deeply rooted in authentic empathy and a person-first approach.

    “My methodology is driven by profound understanding and empathetic engagement,” Tucker stated. “Everyone values exceptional customer treatment, and being in a role that allows me to provide such service, I adhere to the principle of treating customers exactly as I would wish to be treated. Investing time to comprehend a client’s unique circumstances can convert even highly difficult exchanges into opportunities for trust-building and positive engagement.”

    Other notable nominees included customer service agents Anna-Kay Coward and Yashemabeth Walker, operations associate manager Kenroy Bartley, as well as technicians Omar Simpson, Oneil Livermore, and Leo Martin—the latter securing the first runner-up accolode.

    Tucker further highlighted that the core values of effective customer service are universally embraced within the Flow corporate environment. “Adopting a customer-centric model demands patience, humility, and mutual respect in every task and interaction. By upholding these standards, we not only enhance customer relations but also guarantee that each individual feels genuinely appreciated and assisted.”

    This award underscores Flow Jamaica’s ongoing organizational commitment to elevating customer experience and reinforcing service quality across all client touchpoints.

  • State ward-turned-entrepreneur credits Revivalists for getting her on path to success

    State ward-turned-entrepreneur credits Revivalists for getting her on path to success

    Dr. Patricia Smith, a 69-year-old successful entrepreneur and founder of Sweet P Home Care Inc. in the United States, is spearheading a movement to reshape public perception of Revivalism. Contrary to the common narrative that views the spiritual practice with skepticism, Smith credits the church with providing the foundational support that propelled her from childhood adversity to professional success.

    Born into challenging circumstances and abandoned by her parents early in life, Smith found sanctuary in a Revival church in Spanish Town, Jamaica. She describes the institution not merely as a place of worship but as a critical lifeline during her most vulnerable years. “When I was hungry, I would look to that church,” Smith recalled, noting that their regular thanksgiving tables provided her only reliable source of nourishment during periods of food insecurity.

    The church’s role extended beyond material support, offering spiritual guidance that continues to influence her life. Smith attributes her ongoing resilience to the mentorship of Apostle Ray Anthony Foster, leader of the Sacred Heart Spiritual Church of Jesus Christ. She emphasizes the practical value of his prophetic guidance in business decisions and personal matters, noting that his accurate insights have attracted over 300 members to the congregation, including non-members seeking spiritual counsel.

    Apostle Foster provided theological context for Revivalist practices, explaining they represent a blend of Christian traditions with African heritage elements. He clarified misconceptions about rituals such as coconut breaking (a symbolic cleansing practice similar to spiritual bathing) and ancestral acknowledgment (which involves remembrance rather than worship). Foster strongly distinguished Revivalism from Obeah, emphasizing that while Obeah involves harmful intentions and manipulation, Revivalism focuses on biblical foundations and positive spiritual development.

    Both Smith and Foster acknowledge the persistent challenges in public understanding, particularly regarding the conflation of Revivalism with other spiritual practices like Kumina or Obeah. Foster noted that even basic elements like lighting candles or burning incense are not part of their worship, further distinguishing their practices from common misconceptions.

    Smith’s recent $10 million donation to Jamaica’s Child Protection and Family Services Agency demonstrates her ongoing commitment to supporting vulnerable children, mirroring the support she received from the Revival church community in her youth.

  • Simply Dad

    Simply Dad

    The global music community mourns the passing of Jamaican reggae pioneer James Chambers, internationally celebrated as Jimmy Cliff, who died on November 24, 2025, at age 81. While millions knew him as the legendary performer behind classics like “The Harder They Come,” his family remembers a profoundly different man—a devoted father who prioritized family above fame.

    Odessa Chambers, his eldest daughter, provides an intimate portrait of the superstar away from the spotlight. “It’s hard to really sum up who my father was in one word,” she reflected. “He was a visionary, an activist, a humanitarian, but most importantly to us children, he was our father.”

    Contrary to his public persona, Cliff maintained an intensely private family life. Odessa recalls childhood memories filled with beach outings, movie nights, and circus visits—ordinary moments made extraordinary by his presence. “Before social media,” she noted, “people would always see my father with his children. We were always around him.”

    Cliff embraced fatherhood as his ultimate role, blending wisdom with warmth. Odessa described him as “the ultimate teacher” who concluded even lighthearted conversations with meaningful lessons about identity and self-worth. “He always taught me to be authentically me,” she shared, highlighting his consistent message of cultural pride and personal integrity.

    The musician’s legacy extends beyond his groundbreaking catalog—he fathered 19 children who collectively embody his spirit and values. “We all have pieces of him, pieces of his personality,” Odessa observed, acknowledging how his influence will endure through his descendants.

    As the family prepares for public memorials, they remain protective of Cliff’s private nature. Some memories, Odessa confirmed, will remain exclusively within the family circle. Still, they appreciate the overwhelming global support, recognizing the unique balance Cliff maintained between his monumental career and his unwavering commitment to family.

  • Health Minister welcome Barbados field hospital in Savanna-la-mar

    Health Minister welcome Barbados field hospital in Savanna-la-mar

    JAMAICA — A significant bilateral healthcare initiative has been launched in Westmoreland with the official establishment of a state-of-the-art field hospital by the Barbados Defence Force. Situated on the grounds of the Savanna-la-Mar Public General Hospital, this temporary medical facility represents a cornerstone of regional cooperation aimed at addressing critical healthcare demands.

    Under the strategic direction of Lieutenant Commander Anderson Goodridge, the Barbados Defence Force Emergency Medical Team (EMT) executed the deployment in close coordination with the Jamaica Defence Force. This fully-equipped medical compound features comprehensive clinical capabilities including advanced operating theaters, intensive care units, and dedicated staff accommodation facilities. The infrastructure further incorporates self-sufficient systems for power generation, water management, and waste disposal, ensuring complete operational independence.

    Jamaica’s Minister of Health and Wellness, Dr. Christopher Tufton, characterized the collaboration as “a positive aspect of our otherwise tragic circumstances,” emphasizing that the facility will directly assist communities impacted by healthcare accessibility challenges. During his inspection visit on November 28th, the minister highlighted the strategic importance of this temporary solution while permanent hospital upgrades progress.

    Dr. Suman Vemu, Senior Medical Officer at Savanna-La-Mar Hospital, confirmed the field hospital will substantially enhance service delivery capacity. “Facilities like this allow us to provide uninterrupted medical care while granting much-needed respite to our staff,” Dr. Vemu stated, acknowledging the psychological and operational burden on healthcare professionals balancing extreme workloads.

    The clinical operations are being managed through integrated rostering systems developed between Barbadian and Jamaican medical directors. Dr. Ayana Crichlow, Clinical Medical Director of the BDF team, emphasized their commitment: “We’re happy to assist our brothers and sisters of Jamaica. We have established coordinated patient flow management systems with local emergency consultants and surgical teams.”

    Concurrently, Minister Tufton reaffirmed government commitments to the permanent hospital expansion, confirming completed architectural designs and finalized cost assessments. Procurement processes for the new Accident and Emergency wing are advancing, with tender advertisements expected before year-end according to official timelines.

  • Spaces Edit

    Spaces Edit

    In the aftermath of Hurricane Melissa’s devastation across Jamaica, local business leader Janelle Pantry-Coke transformed her company’s milestone celebration into a powerful humanitarian initiative. The Creative Director of Spaces Ltd, drawing upon her extensive background with the Rotary Club of Jamaica, reconceptualized what would have been a conventional 18th anniversary event into a ‘Rebuilding with Heart’ mission.

    The November 23rd brunch and auction at Jamaica Food and Drink Kitchen became the launchpad for the Spaces Hurricane Relief Programme, strategically shifting from celebrating aesthetic design to addressing urgent community needs. Pantry-Coke emotionally addressed attendees, explaining how the hurricane had reshaped priorities: ‘Our theme captures the very essence of what we do – and who we are. We’ve witnessed heartbreak across Jamaica – homes lost, families displaced, livelihoods interrupted.’

    The comprehensive relief program focuses on providing practical household support, with an explicit goal of supplying 100 complete mattress and bedding sets to help families reestablish fundamental comfort. The initiative expands to collecting linens, towels, and essential household supplies to restore normalcy for displaced residents.

    The auction component, led by Fabian Brown, generated significant support through donated artworks from prominent Jamaican artists Kianne Patrice Hutchinson and Carla Newsam, alongside exclusive experiences from major sponsors including ATL, Sandals, Flow, and other corporate partners. Reverend Jim Parkes set the moral tone with a biblical reading emphasizing support for the vulnerable.

    The event attracted cross-sector support from legal, banking, energy, and telecommunications professionals, demonstrating widespread community solidarity. Notable attendees included Scotiabank executives Marcette McLeggon and Rohan Hoilett, Flow executives Darron Turnquest and Nyree Coke, and Port Authority marketing executive Kim Stiff, among other prominent figures.

    The celebration also marked the launch of Spaces Edit Magazine’s anniversary issue, though this achievement was repositioned within the context of post-disaster recovery, symbolizing how beauty and purpose can coexist during challenging times.

  • Arsenal held by 10-man Chelsea, Isak ends drought to fire Liverpool

    Arsenal held by 10-man Chelsea, Isak ends drought to fire Liverpool

    In a dramatic Premier League showdown at Stamford Bridge, Arsenal’s title ambitions were tested by a resilient Chelsea side that held the league leaders to a 1-1 draw despite playing with ten men for most of the match. The pivotal moment came in the 38th minute when Chelsea midfielder Moises Caicedo received a straight red card for a dangerous challenge on Arsenal’s Mikel Merino.

    Despite their numerical disadvantage, Chelsea stunned the visitors when Trevoh Chalobah powered a header from Reece James’ corner into the net just after halftime. The Blues’ lead was short-lived as Merino redeemed himself in the 59th minute, meeting Bukayo Saka’s precise cross with a clinical header from close range.

    The result maintains Arsenal’s five-point advantage at the summit over defending champions Manchester City, with Chelsea remaining six points adrift in third position. Arsenal’s impressive unbeaten streak now stretches to 17 matches across all competitions, while Chelsea have extended their own unbeaten run to seven games.

    Chelsea manager Enzo Maresca praised his team’s resilience: “We demonstrated we’re moving in the right direction. We were superior with eleven players, and despite the numerical disadvantage, our response was exceptional.”

    Arsenal manager Mikel Arteta acknowledged the intensity of the encounter: “Two teams playing with tremendous intensity and aggression—you could feel it in every challenge. We scored a magnificent goal and created several significant opportunities after an emotionally and physically demanding week.”

    In other Premier League action, Liverpool ended their goal drought with a 2-0 victory at West Ham. Record signing Alexander Isak finally opened his account for the Reds, scoring his first top-flight goal since his £125 million move from Newcastle. Cody Gakpo sealed the victory with a stoppage-time goal, providing much-needed relief for manager Arne Slot.

    Manchester United staged a comeback to defeat Crystal Palace 2-1, with Joshua Zirkzee ending his nearly year-long goal drought before Mason Mount secured the winner. Aston Villa continued their remarkable turnaround with a 1-0 victory over Wolves, moving into fourth place thanks to Boubacar Kamara’s spectacular strike. Brighton avenged last season’s humiliation with a 2-0 win at Nottingham Forest, climbing to fifth in the table.

  • THE IMPOSSIBLE TASK

    THE IMPOSSIBLE TASK

    In the wake of a disappointing World Cup qualifying campaign that culminated in the resignation of head coach Steve McClaren, the Jamaica Football Federation has turned to a familiar figure to steer its senior men’s team through turbulent waters. Rudolph Speid, recently appointed interim head coach of the Reggae Boyz, brings a distinctive perspective to the role—viewing Jamaica’s precarious position not as a crisis but as a complex puzzle awaiting solution.

    Jamaica’s national team faces a critical March play-off pathway after failing to secure automatic qualification following a scoreless draw against Curaçao on November 18. The Reggae Boyz must now overcome New Caledonia on March 26, with victory securing a subsequent match against DR Congo on March 31—both contests scheduled in Mexico under win-or-go-home circumstances.

    Speid’s approach to this high-pressure assignment reflects a philosophy forged through decades of corporate leadership and football management. Having operated in boardrooms with Jamaican business titans including Oliver Clarke and Douglas Orane, he developed a specialty for navigating impossible tasks—once liquidating an entire pension scheme within a single year. This problem-solving mentality now informs his football philosophy, emphasizing discipline, strategic thinking, and unwavering commitment.

    The newly appointed coach brings substantial football credentials to his role, having guided Cavalier SC from the Syd Bartlett League to the Premier League while accumulating over 60 titles across various competitive levels. His coaching education includes becoming the first Caribbean coach to pass the Concacaf A Licence examination, transforming his methodology from instinct-driven to scientifically-grounded approaches.

    Despite his extensive qualifications, Speid’s appointment has not been without controversy. Some critics have questioned potential conflicts of interest given his simultaneous roles as technical director at Cavalier SC and previous position as chairperson of the JFF’s Technical Committee—the very body that recommended the appointments of both McClaren and his predecessor Heimir Hallgrímsson. Speid has vigorously defended his record, challenging detractors to identify any instance where he prioritized personal or club interests over national team needs.

    Addressing these concerns, Speid will take a leave of absence from his Technical Committee role and Cavalier responsibilities beginning December 15. While the JFF’s constitution remains silent on holding multiple positions simultaneously, the federation’s conflict of interest policy outlines procedures for recusal and duty separation.

    Beyond immediate competitive concerns, Speid emphasizes the tremendous financial implications of World Cup qualification. He notes that among Jamaica’s eleven national teams, only the senior men’s squad generates revenue, making successful qualification crucial for funding development programs across youth leagues and women’s football.

    With Jamaican football facing its most significant moment in nearly three decades, Speid promises an uncompromising approach to player selection and performance expectations. He believes the time has come for Jamaican coaches to reclaim leadership roles, citing the development of numerous A-licensed local coaches and four professionals pursuing Pro Licence certification.

    As the Reggae Boyz prepare for their March showdown, Speid remains characteristically undaunted—approaching what many see as Jamaican football’s greatest challenge with the same problem-solving mentality that has defined his career across both corporate and sporting arenas.

  • Dutch attorney representing Jah Cure stabbing victim appeals to the public to not ‘blame the victim’

    Dutch attorney representing Jah Cure stabbing victim appeals to the public to not ‘blame the victim’

    Dutch attorney R Bouwman, representing concert promoter Nicardo ‘Papa’ Blake, has issued a public appeal against victim-blaming in the high-profile assault case involving reggae artist Jah Cure. The legal representative expressed bewilderment at public sympathy shifting toward the perpetrator despite clear evidence and judicial outcomes.

    The case stems from an October 2021 incident in Amsterdam’s Dam Square where Jah Cure (legally named Siccature Alcock) stabbed Blake during a dispute over unpaid performance fees. Security footage captured the altercation, though not with absolute clarity according to court documents.

    Initial proceedings resulted in conviction, but prosecutors appealed for a more severe charge. In October 2025, the Amsterdam Court of Appeal overturned the original verdict, convicting Alcock of attempted murder and increasing his sentence to eight years and four months imprisonment. The court also ordered €9,452.49 in damages for material and non-material losses suffered by Blake.

    Medical reports detailed extensive injuries including stomach perforations and retroperitoneal damage requiring multiple surgeries. Blake bears permanent scarring from sternum to lower abdomen and continues experiencing medical complications years after the attack.

    Despite publicly forgiving his attacker, Blake maintains vivid memories of the incident he describes as a ‘daylight ambush.’ He recounted how the singer lured him to the location under false pretenses of resolving their business dispute peacefully.

    The financial compensation awarded falls short of covering Blake’s complete medical expenses according to his attorney. Bouwman indicated potential civil proceedings might follow depending on developments in the ongoing legal process, as Alcock has appealed the latest ruling to the Netherlands Court of Appeal.

    Bouwman emphasized the psychological toll on his client, who seeks closure rather than reconciliation. The attorney criticized segments of the reggae community for blaming the victim and excusing the perpetrator’s actions based on celebrity status rather than judicial facts.

  • ‘Living in fear’

    ‘Living in fear’

    Brenor Joseph, a Haitian native residing in Jamaica, lives under the perpetual shadow of uncertainty. Having waited over two years for official documentation to validate his residency, he confronts daily anxieties about potential deportation. His story reflects a broader crisis faced by Haitian migrants seeking refuge from their homeland’s relentless turmoil.

    Haiti’s history as the world’s first black-led republic, established in 1804 after a successful slave uprising, stands in stark contrast to its contemporary reality. Crippled by centuries of political instability, economic collapse, and escalating gang violence, the Caribbean nation has precipitated a mass exodus of its citizens. Joseph represents one of millions forced to flee, recounting a harrowing 2023 escape via overcrowded boat after a near-fatal encounter in Haiti.

    Despite reaching Jamaican waters, his quest for safety led to six months of detention under conditions he describes as inhumane. While eventually released to improved accommodations, promises of work permits and legal documentation remain unfulfilled. ‘Immigration took our fingerprints and said we would get papers so we could work. Two years later, nothing,’ Joseph revealed, highlighting his vulnerable status as an undocumented worker in Jamaica’s informal economy.

    Legal representatives allege systematic discrimination against Haitian migrants. Attorney Dr. Marcus Goffe asserts Jamaican authorities are deliberately denying due process to Haitian arrivals, violating both international refugee conventions and Jamaica’s constitutional provisions. ‘There appears to be a systematic effort to block access to legal representation and expedite deportations,’ Goffe stated, citing instances where interpreters allegedly discourage asylum claims and interviews are conducted without legal oversight.

    The legal framework itself faces criticism for relying on colonial-era legislation like the Aliens Act, which enables authorities to designate individuals as ‘not landed’ despite physical presence in Jamaica—a loophole potentially bypassing constitutional protections. While courts have occasionally intervened with injunctions against deportation, those without legal representation remain particularly vulnerable to rapid removal, often scheduled during early morning hours to minimize legal intervention.

    Goffe acknowledges Jamaica’s resource constraints but emphasizes that constitutional obligations cannot be contingent on convenience. ‘If Jamaica has signed on to protect refugees then we must follow the law,’ he argued, calling for either compliance with international commitments or formal withdrawal from refugee conventions.

    For Joseph, who previously faced deportation from the United States in 2013, Jamaica’s peaceful environment offers physical safety but no legal security. His experience echoes throughout Haitian migrant communities where individuals live between gratitude for temporary refuge and terror of imminent return to Haiti’s escalating violence.

  • Major Lazer releases ‘Gyalgebra’ mixtape, proceeds from launch to benefit hurricane relief efforts in Jamaica

    Major Lazer releases ‘Gyalgebra’ mixtape, proceeds from launch to benefit hurricane relief efforts in Jamaica

    Electronic music trio Major Lazer has marked their creative resurgence with the release of their latest project, ‘Gyalgebra,’ on November 21. This nine-track mixtape signifies the group’s first comprehensive musical offering in half a decade and introduces British Jamaican vocalist America Foster as the collective’s newly appointed ‘First Lady,’ featuring her on five tracks.

    The recording process bridged the cultural landscapes of Jamaica, the birthplace of Major Lazer founded by Diplo and Switch in 2008, and Miami, the current operational base for members Walshy Fire and Ape Drums. The project boasts an array of international collaborations, including dancehall artist Busy Signal, soca legend Bunji Garlin, and choreographer-turned-artist Parris Goebel.

    Commercial momentum is already building, with two singles charting internationally. ‘Gangsta,’ featuring Busy Signal, recently peaked at number 13 on Germany’s Urban R&B/Hip-Hop chart, while ‘Bruck Down,’ showcasing America Foster, currently holds the number 17 position on the same chart.

    In a philanthropic pivot, the group has dedicated the mixtape’s release celebration to hurricane relief. A special block party during Miami Art Week on December 4 will channel all proceeds from ticket sales and merchandise to support recovery efforts in Jamaica following the devastation of Hurricane Melissa. The event, held at Coyo Taco in Wynwood, will feature live sets from the Major Lazer Sound System and special guests.

    The decision to align the release with relief work was spurred by Diplo’s firsthand experience. He recently toured the severely impacted parish of St. Elizabeth with volunteers from crisis response organization CORE, assisting in aid distribution and witnessing the destruction. ‘Entire communities are rebuilding from nothing, and they need our help,’ Diplo stated, emphasizing Jamaica’s profound influence on his life and music.