ST. JOHN’S, Antigua and Barbuda – The national public utilities regulator of Antigua and Barbuda, the Antigua Public Utilities Authority (APUA), has formally unveiled a targeted two-week enforcement initiative focused on delinquent utility accounts, set to kick off on Monday, November 16, 2026, and run through the end of the month on November 30. The sweeping service interruption drive will exclusively prioritize customer accounts that carry outstanding balances 30 days or more past their official payment deadlines, according to an official public notice released by the authority for the November 2026 billing cycle. In the public advisory, APUA leadership is urging all customers with pending overdue payments to clear their arrears at the earliest possible opportunity to avoid unplanned disruptions to their essential utility services. For households and small business patrons facing financial constraints that prevent full one-time settlement of their past-due amounts, the utility provider is inviting them to visit its dedicated Credit Control Department in person before the disconnection window opens to negotiate flexible, customized payment arrangements tailored to their individual financial circumstances. APUA also took the opportunity to remind domestic residential customers of its long-standing 10% early-payment incentive, which applies to any user who pays their full current monthly bill on or before the printed due date listed on their official billing statement, a benefit designed to reward timely, responsible payment behavior. For patrons who need to verify the exact status of their accounts or confirm the total amount of any outstanding balance, the authority has shared multiple convenient access points for support: customers can call the APUA Customer Service hotline at 480-7150 during standard operating hours, or access real-time account details and complete secure payments 24/7 via the official APUA online self-service portal. The agency issued a critical precautionary note for any customers whose services are disconnected during the two-week campaign: full reconnection of utility services will not take effect immediately following payment, and affected users should anticipate a waiting period of 1 to 2 full business days before service is fully restored. APUA leadership emphasized that the initiative is not designed as a punitive measure, and is instead pushing all eligible customers to resolve their outstanding balances or formalize approved payment plans well ahead of the November 16 start date to prevent any unnecessary disruption to their daily access to essential public utilities.