Why do libraries still matter today? Part 4

In an increasingly digitized world, libraries have transformed from traditional book repositories into vital institutions combating one of society’s most pressing challenges: the digital divide. This multifaceted gap separates those with access to digital technologies from the estimated 2.9 billion people worldwide who remain offline—approximately 37% of the global population.

The digital divide extends beyond mere connectivity, creating sustained disadvantages in education, healthcare access, and employment opportunities. For perspective, this disconnected population equals nearly 30,000 times the entire population of Grenada, highlighting the staggering scale of the problem.

Libraries have evolved to address this crisis through practical interventions. Public libraries now provide computer access to diverse communities while offering digital literacy programs tailored to both ‘digital refugees’ (those struggling with technology) and ‘digital immigrants’ (those who acquired digital skills as adults). Academic institutions like T.A. Marryshow Community College (TAMCC) Library have enhanced their technological infrastructure through initiatives like the National Telecommunications Regulatory Commission project, providing laptops and desktops for student and faculty use.

Beyond hardware provision, libraries offer unique advantages in digital education. Their non-curricular environment creates comfortable learning spaces where students frequently seek technology assistance they might hesitate to request in formal classrooms. This flexible approach positions libraries as transdisciplinary support centers capable of addressing digital literacy across all subject areas.

The International Federation of Library Associations and Institutions (IFLA), approaching its centennial anniversary, continues to champion this evolved library model through its vision of creating ‘sustainable future for all through knowledge and information.’ However, many libraries face significant challenges including limited funding and constrained vision, potentially hindering their ability to fully address contemporary digital needs.

As noted by librarian Donna Chanderpaul-Singh, libraries remain growing organisms that must continuously adapt to serve modern society. Their expanded roles in promoting information literacy, supporting continuous learning, building communities, and reducing digital disparities make them more relevant than ever in our technology-dependent world.