A significant transformation in international mail services will take effect on January 1 as TT Postal Corporation (TTPost) implements sweeping changes to its International Registered Mail service. According to a December 29 announcement, the state mail carrier will exclusively process documents through this service, completely ceasing acceptance of both outbound and inbound goods and merchandise.
This policy shift stems from a worldwide standardization initiative mandated by the Universal Postal Union (UPU), the specialized United Nations agency that coordinates postal policies among member nations. The UPU’s new regulations fundamentally redefine the scope of International Registered Mail, restricting it strictly to documents possessing no commercial value.
Permissible items under the revised framework include legal documents, various certificates, and official correspondence. The prohibition extends to all merchandise and commercial goods, regardless of size or value.
TTPost has directed customers seeking to ship commercial items toward their Parcel Post Service, which offers specialized handling mechanisms, comprehensive tracking capabilities, and proof of delivery features specifically engineered for items of commercial worth. The corporation emphasized that utilizing the appropriate service would prevent potential delays or forced returns of prohibited mailings.
The postal service acknowledged potential disruptions during the transition period, extending apologies for any inconvenience while expressing appreciation for public understanding and cooperation. Customers seeking clarification may contact the Customer Service Department through multiple channels: telephone (774-1065, 773-6098, 773-6104), WhatsApp (774-0715), email (customer.service@ttpost.gov.tt), or the official website at www.ttpost.net.
