Workers at the luxury Hermitage Bay Resort in Antigua have launched a formal protest regarding compensation structures and financial transparency. Dozens of employees, supported by the Antigua and Barbuda Workers’ Union (ABWU), voiced significant discontent during a specially convened meeting focused on labor conditions within the island’s hospitality sector.
Central to the dispute are opaque practices concerning the allocation of service charges. Staff members are demanding comprehensive clarity on how these customer-added fees are distributed, suspecting potential discrepancies in the current system. Furthermore, with the ABWU engaged in ongoing negotiations with the Antigua and Barbuda Hotels and Tourism Association, there is a collective hope for a substantive wage increase to be implemented by 2026.
Kem Riley, a Senior Industrial Relations Officer with the union, played a pivotal role in the session. He meticulously detailed the provisions enshrined in the existing Collective Agreement, emphasizing that a well-informed workforce is fundamental to safeguarding entitlements and asserting legal rights. This educational outreach is a critical component of the union’s strategy to empower its members.
The ABWU has announced that this event marks the beginning of a broader initiative. The union plans to conduct a series of similar outreach sessions across numerous hotels and resorts, signaling a concerted push to fortify worker protections and elevate employment standards throughout Antigua and Barbuda’s vital tourism industry.