KINGSTON, Jamaica — Tax Administration Jamaica (TAJ) has issued a statement refuting claims made in a viral social media video purporting to be a public service announcement about services at the Montego Bay Revenue Service Centre (MBRSC). The agency clarified that the video, dated November 17, 2025, is outdated and does not reflect current operations. This comes as TAJ continues its recovery efforts following the devastation caused by Hurricane Melissa. While most offices across the island have reopened, the Montego Bay office and several western satellite locations—including Darliston, Falmouth, Jackson Town, Lucea, and Savanna-la-Mar—remain closed for repairs. Taxpayers in affected areas are encouraged to utilize alternative locations such as the St Ann’s Bay, Moneague, and Brown’s Town tax offices. TAJ also emphasized the availability of online payment options, including its official website, Direct Funds Transfer, Scotia Online, NCB Online Banking, and the TAJ Mobile App. The agency apologized for any inconvenience caused and urged the public to rely solely on verified communication channels for accurate updates. For further assistance, individuals can contact the Customer Care Centre at 888-TAX-HELP, visit the TAJ website, or follow the agency on social media.
TAJ clarifies circulating video as western tax offices remain closed after hurricane
