Dominica Water and Sewerage Company (DOWASCO) has issued a formal apology to customers served by the WA-1 System, which spans from Mero to Castle Comfort, including Warner and Campbell, particularly those in elevated areas. The unscheduled interruption in water supply was necessitated by heavy rainfall, which caused extremely high turbidity levels in the water source. This condition forced DOWASCO to temporarily shut down the system to ensure water safety and quality. The company is actively monitoring river flow conditions and is committed to restoring service as swiftly as possible. DOWASCO expressed deep regret for the inconvenience caused and extended gratitude to customers and the general public for their cooperation and understanding during this challenging period. The company reaffirmed its motto, ‘Our Water, Our Treasure, Our Life,’ emphasizing its dedication to providing reliable water services.
ANNOUNCEMENT: DOWASCO apologizes for unscheduled service interruption from Mero to Castle Comfort
