One of the busiest travel hubs in the Caribbean, Punta Cana International Airport, has added three prestigious industry distinctions to its growing trophy case, cementing its reputation as a leader in passenger-centric infrastructure across Latin America and the Caribbean.
The most notable new honor is Level 1 Accessibility Accreditation issued by Airports Council International World (ACI World), the global governing body for airport operations. This accreditation recognizes the airport’s targeted work to build a more inclusive travel environment for passengers living with reduced mobility. To earn the designation, the airport had to demonstrate full alignment with three key frameworks: the accessibility mandates laid out in the United Nations Convention on the Rights of Persons with Disabilities, a 2019 ACI World resolution focused on disability inclusion, and the latest global best practices for accessible airport design and service.
In a public statement following the ceremony, airport leadership noted that the accessibility accreditation is more than an award—it is a validation of the institution’s long-term strategy, formal policies, and early-stage infrastructure initiatives that prioritize greater comfort, independent navigation, and personal safety for travelers with disabilities. The accreditation paves the way for the airport to pursue higher-level accessibility designations in future assessments as it expands its inclusive initiatives.
Alongside the accessibility recognition, the ceremony brought two additional top honors for the Dominican Republic hub. For the ninth time in its history, Punta Cana International Airport took home the title of Best Airport in Latin America and the Caribbean for hubs handling between 5 million and 15 million annual passengers. This repeat win underscores the airport’s consistent delivery of high-quality service across years of growing travel demand.
The airport also retained its Level 3 Customer Experience Accreditation for the second consecutive year, a distinction that celebrates the airport’s sustained investments in upgrading passenger services, refining operational workflows, and raising industry standards for customer care across the region.
Taken together, these latest recognitions highlight Punta Cana International Airport’s ongoing commitment to iterative improvement as part of its long-term development plan, with accessibility, customer experience, and service quality at the core of its strategic goals.