July 13, 2026 — Haiti’s National Old-Age Insurance Office (ONA) is marking a major milestone this week, as Director General Lovely François presents the outcomes of her first 100 days leading the state social security institution, a period defined by sweeping institutional reforms, renewed financial discipline, and expanded social programming for Haitian communities.
As a core pillar of ONA’s ongoing institutional modernization push, leadership launched two national open tender processes last week for the 2025-2026 fiscal year. The bids cover procurement of information technology infrastructure, office hardware, and general operating supplies — one of multiple upgrades rolling out across the agency. Additional modernization initiatives already underway include the creation of ONA’s first unified manuals covering administrative, financial, technical, and operational protocols, upgrades to the institution’s digital information system, the rollout of encrypted secure employee identification badges, and sustained overhauls to customer services for insured people and pension recipients across the country.
Last week also saw a high-profile official ceremony, presided over by Haitian Prime Minister Alix Didier Fils-Aimé, to relaunch two of ONA’s flagship social initiatives: the ONA-Polis and ONA-Education programs. ONA-Polis, which receives direct government backing under Prime Minister Fils-Aimé’s administration, operates as a targeted support framework for officers of the Haitian National Police (PNH). The program recognizes the critical, high-stakes role that police play in upholding national security, protecting civilian communities, and maintaining stability across Haiti amid ongoing security challenges. The ONA-Education program, by contrast, is designed to reduce the financial strain on families at the start of each school year, easing barriers to access for children’s schooling in line with the government’s framing of education as a foundational driver of long-term national development.
François’ 100-day report is far more than a routine public accountability exercise: it lays out a clear new vision for public sector governance centered on core principles of transparency, fiscal accountability, administrative discipline, measurable performance outcomes, and consistent public reporting. The framework reflects ONA’s explicit commitment to building a modern, trusted public institution that prioritizes service delivery for all insured people, pensioners, contributors, and the broader Haitian public.
In her first three months in office, François’ leadership has delivered measurable early results. The general directorate has strengthened institutional governance and internal control frameworks, restored consistent administrative discipline rooted in transparency and accountability, and recovered more than 439 million Haitian gourdes in overdue delinquent loans. The institution has also placed over 6 billion gourdes in strategic investments in bonds issued by the Bank of the Republic of Haiti, begun rehabilitation work on underfunded regional ONA offices, opened multiple new tender processes to upgrade outdated infrastructure and equipment, expanded ongoing professional training for ONA employees, relaunched the institutional ONA conference as a permanent space for cross-stakeholder dialogue, and advanced development of new social support programs for insured beneficiaries.
Speaking at the official ceremony, Prime Minister Fils-Aimé praised the rapid progress ONA has achieved in François’ first 100 days, and reaffirmed that the Haitian government will provide full backing for the ongoing reform agenda. He repeated that investments in education, expanded social security coverage, and targeted support for police officers are top priorities for his administration, stressing that ONA now holds a key strategic role in turning this policy vision into tangible action for Haitian people.