The Antigua Public Utilities Authority (APUA) has issued a formal alert regarding a fraudulent disconnection notice circulating within specific communities of St. John’s. In a March 14th announcement, the utility provider explicitly denounced the malicious communication, confirming it did not originate from any official company channel.
APUA clarified the context of its legitimate communications, explaining it had recently distributed standard monthly reminders to customers with accounts overdue by more than 30 days. The authentic reminder, the authority stressed, was a general notification and did not single out or target any specific geographic communities or neighborhoods for disconnection.
The circulating fraudulent notice specifically identified areas that, according to APUA, are entirely absent from any official disconnection listing. The company expressed strong condemnation for the creation and dissemination of such false information, highlighting its potential to generate unnecessary panic and concern among its customer base.
APUA issued a direct appeal to those responsible for producing and distributing the misleading message, urging an immediate cessation of these activities. Reaffirming its commitment to transparent and honest communication with the public, the utility provider concluded its statement by thanking its customers for their ongoing vigilance and cooperation.