KINGSTON, Jamaica — Telecommunications provider Flow has received formal recognition as Jamaica’s fastest mobile network by global connectivity intelligence firm Ookla. This accolade arrives following substantial infrastructure investments made in response to Hurricane Melissa’s widespread impact on the island’s communication systems.
Company executives revealed this achievement marks a significant milestone in Flow’s network enhancement initiative. Stephen Price, Vice President and General Manager at Flow, emphasized the award validates months of dedicated efforts by technical teams who accelerated restoration work post-hurricane to re-establish and improve mobile connectivity across Jamaica.
Price outlined ambitious expansion plans set for 2026, including dozens of new mobile sites and acquisition of additional spectrum to increase network capacity. These developments are expected to deliver enhanced service quality and faster speeds to more regions. The expansion strategy specifically targets known coverage gaps through strategic placement of new infrastructure.
Customer feedback mechanisms are playing a central role in guiding network improvements, with the company implementing advanced satellite backup connectivity to maintain service during future catastrophic events. Flow is simultaneously strengthening backup power capabilities at critical facilities to minimize service interruptions during power outages.
Recent technological innovations include the December 2025 launch of Wi-Fi calling, enabling high-quality conversations over Wi-Fi connections without requiring additional applications. The company maintains its Flow Essential product, which provides text messaging via satellite in previously inaccessible remote areas.
To increase accessibility, Flow has introduced new customer incentives and sweeteners designed to make latest-generation smartphones and mobile technology available at more affordable price points across the Jamaican market.