KINGSTON, Jamaica — Jamaica’s fire service has entered a new era of digital transformation with the complete rollout of an advanced fire management software system, heralded as one of its most significant accomplishments for 2025.
Fire Commissioner Stewart Beckford, in an exclusive January 23 interview with JIS News at his Kingston headquarters, revealed that after several years of development and refinement, the sophisticated software platform has now been fully integrated into daily operations.
The cutting-edge system represents a substantial technological leap forward for the Jamaica Fire Brigade (JFB), enabling real-time tracking of emergency vehicles and establishing a centralized digital repository for critical data including building inspection records and vehicle maintenance histories. These functions were previously managed through manual, paper-based processes.
Commissioner Beckford emphasized the transformative impact of the new technology: ‘This software fundamentally enhances our operational efficiency and response capabilities. After extensive testing and refinement, we now have a robust system that streamlines our core functions and provides valuable data-driven insights.’
The software implementation forms a crucial component of the JFB’s broader strategic initiative to bolster emergency preparedness and improve service delivery across Jamaica. This technological upgrade comes at a pivotal time, as the Brigade responded to 21,699 emergency calls throughout 2025—representing a notable 13.7 percent increase compared to the previous year’s call volume.
Official statistics reveal that of these incidents, 11,048 constituted legitimate fire emergencies while 1,787 were confirmed as malicious false alarms, underscoring both the increasing demand for fire services and the challenges of emergency response management.