In a demonstration of protocol adherence and patient-centered care, the Elio Fiallo Hospital in Pedernales has successfully managed the medical transfer of two foreign tourists following established international healthcare guidelines. Hospital Director Edelberta Otaño provided a comprehensive account of the institution’s handling of the case, emphasizing strict compliance with national regulations for foreign patients.
According to official communications, the medical facility provided continuous clinical care from the moment of admission, with treatment prioritization based solely on the patients’ medical condition and welfare requirements. The hospital’s administration immediately identified that the tourists lacked affiliation with the Dominican national health system, triggering predetermined protocols for international visitors.
The institution promptly verified the patients’ international medical insurance coverage, confirming that all generated expenses would be covered by their insurance provider. Dr. Otaño clarified that all administrative procedures were conducted exclusively through the insurance channel, with no direct payments required for services rendered or anticipated.
The transfer process to a medical facility in Santiago was initiated following a coordination request from the patients’ relatives. This complex procedure involved thorough clinical evaluation and meticulous pre-coordination between medical teams. Hospital authorities emphasized that the transfer was conducted with full family consent and in strict accordance with medical and administrative protocols, always prioritizing patient safety and well-being throughout the transition.