Following the tragic gender-based violence (GBV) deaths of two employees in 2021, Liberty Caribbean—parent company of telecommunications provider Flow Trinidad—has implemented a comprehensive corporate response that has now gained international recognition.
The company received the Best Diversity and Inclusion Initiative award at the 2025 Global Connectivity Awards in London on October 22, specifically acknowledged for its GBV policy framework. Dominic Boon, Vice President of People at Liberty Caribbean, revealed the policy emerged from internal reflection after losing employees in Barbados and Puerto Rico to domestic violence incidents.
This proactive approach includes multiple support mechanisms: temporary housing assistance, office relocation options, counseling coverage, flexible work arrangements, and financial support for legal proceedings. The policy extends protection to all employees and their children, administered through a specially trained HR team that ensures discreet support while maintaining workplace safety.
The company’s GBV awareness efforts are particularly emphasized during the annual 16 Days of Activism campaign (November 25-December 10), with various markets conducting educational seminars. Leadership demonstrates commitment through visible support, including wearing advocacy T-shirts at senior meetings and sponsoring events like The Shelter for Battered Women and Children’s charity golf tournament.
Liberty Caribbean has also fostered gender diversity organically, resulting in women holding 46% of leadership positions (director level and above), including the CEO role. In Trinidad and Tobago, the entire senior leadership team comprises women—a testament to the company’s belief that diverse leadership yields better decision-making.
The initiative has already produced tangible results: five employees have utilized the policy this year alone to receive customized support. While the company doesn’t involve authorities without consent, it encourages employees to seek police assistance when facing GBV situations.
By making their policy openly available to other organizations, Liberty Caribbean aims to create broader regional impact, using their brand recognition to transform societal attitudes and provide actionable support for GBV victims throughout the Caribbean.