A comprehensive telecommunications performance report for Haiti has revealed a clear market segmentation between leading service providers during the first half of 2025. According to data released by internet analytics firm Ookla’s Speedtest Intelligence, the Caribbean nation’s connectivity landscape shows distinct leaders in mobile and fixed broadband categories.
Digicel emerged as the undisputed leader in mobile network performance, demonstrating significant advantages across multiple metrics. The telecommunications provider achieved a median download speed of 16.08 Mbps, substantially outperforming competitor Natcom’s 5.22 Mbps. Upload capabilities further cemented Digicel’s mobile dominance with a median speed of 11.32 Mbps. The comprehensive Speedtest Connectivity Score, which evaluates overall user experience through multiple performance indicators, ranked Digicel highest at 44.6 among Haitian mobile operators.
Regional analysis uncovered substantial geographic disparities in mobile connectivity. Fermathe recorded the fastest median mobile download speed at 22.15 Mbps, followed by Carrefour and Port-au-Prince. Conversely, Ouanaminthe district struggled with the slowest connectivity at just 3.58 Mbps. The South Department led regional mobile performance with 15.13 Mbps, while the Northeast Department trailed significantly at 6.74 Mbps.
In fixed broadband, Natcom established itself as Haiti’s premier internet service provider. The company achieved remarkable median download and upload speeds of 52.94 Mbps and 54.91 Mbps respectively. Natcom’s network reliability proved exceptional, with 75.6% of samples meeting or exceeding the 25 Mbps download and 3 Mbps upload threshold. The provider earned a Speedtest Connectivity Score of 57.47, reflecting superior overall user experience for fixed broadband services.
Geographic analysis of fixed broadband revealed Carrefour as the top-performing urban center with median download speeds reaching 64.36 Mbps, followed by Port-au-Prince and Les Cayes. The Nippes department led regional fixed broadband performance at 56.15 Mbps, while the Central Department recorded the slowest speeds at 24.65 Mbps. This detailed performance assessment highlights both the progress and persistent challenges in Haiti’s telecommunications infrastructure as the nation works to bridge its digital divide.