In the wake of Hurricane Melissa’s devastating impact on Jamaica, the island’s Automated Banking Machine (ABM) network has been largely incapacitated, prompting banks to encourage customers to utilize cash-back services at retail checkouts as a temporary solution. The Jamaica Bankers Association (JBA) has highlighted this feature, which allows debit cardholders to withdraw cash during purchases at participating merchants, as a crucial alternative during this period of widespread damage and service outages. The hurricane has caused significant disruptions to bank branches, ABMs, and point-of-sale systems, compounded by power failures, telecommunications breakdowns, blocked roads, and heightened security concerns such as vandalism and robbery attempts. Financial institutions are collaborating with the government and the Bank of Jamaica to prioritize the restoration of services in the most severely affected areas. While some branches have reopened with limited hours due to shortages of electricity, water, and internet access, many ABMs remain offline. The JBA has advised customers to monitor their bank’s social media channels for updates on operational branches and to utilize cash-back services at gas stations, supermarkets, and pharmacies. Online and mobile banking are recommended for balance checks, fund transfers, and bill payments, though contact center wait times may be extended. To assist customers facing financial strain, banks are offering relief measures such as payment deferrals, interest-only periods, and fee waivers. The JBA has also cautioned against a surge in fraud and scams, urging the public to verify donation appeals and avoid sharing sensitive information. Customers who have lost or damaged identification or bank documents are encouraged to contact their banks promptly. The JBA has appealed for public patience and cooperation as efforts continue to restore full banking services, with updates to be disseminated through official channels.