KINGSTON, Jamaica — Citigroup Inc. has introduced four cutting-edge generative artificial intelligence (AI) tools aimed at transforming its compliance, risk management, human resources, and finance operations, the global banking giant revealed on Tuesday. The newly launched tools—Citi Stylus, Citi Stylus Workspaces, Citi Assist, and Citi Squad—are engineered to analyze documents in various formats, generate concise summaries, and provide comparative insights. Currently, these AI solutions are accessible to approximately 150,000 Citigroup employees across 51 jurisdictions, with plans for a comprehensive rollout extending through the end of 2025. Eva Lewis, Citi Country Officer for Jamaica, emphasized that the adoption of generative AI transcends technological advancement, stating, ‘At Citi Jamaica, embracing generative AI is about more than technology—it’s about empowering our team to deliver smarter, faster, and safer banking services to our clients.’ Unlike conventional AI systems that operate within predefined rules, generative AI utilizes advanced language models and neural networks to produce original content based on learned data patterns. Citigroup highlighted that this innovative technology will significantly enhance response times, bolster fraud detection capabilities, and enable more personalized client interactions. With a presence in nearly 160 countries, Citigroup offers a diverse array of financial services to corporations, governments, and institutions worldwide.
