Distress calls

In September, Jamaica’s Ministry of Health witnessed an overwhelming surge in calls to its mental health and suicide prevention helpline, with over 500 distress calls recorded in a single month. Health Minister Dr. Christopher Tufton revealed that the 24/7 free and confidential service provided counselling or referrals based on individual needs. This disclosure came in response to inquiries from the Jamaica Observer, following a Jamaica Constabulary Force (JCF) report highlighting a mid-year spike in suicides, particularly in St. Catherine North. The helpline, staffed by psychologists, offers crisis intervention, psychological support, and referrals for those experiencing suicidal tendencies or mental health challenges. To bolster mental health care, the ministry has trained 47 non-psychiatric healthcare workers under the World Health Organization’s Mental Health Gap Action Programme (mhGAP), with more training sessions planned. Additionally, the School Mental Health Literacy Programme, set to resume this month, aims to reduce stigma and improve mental health awareness among students. At the community level, Problem Management Plus providers are being deployed to address mild emotional distress and adverse challenges, with 45 active providers currently in the field. Public mental health clinics, including over 150 adult clinics and 20 for children and adolescents, continue to operate islandwide. Despite a 17% overall decline in suicides from 2024 to 2025, the JCF report noted significant variations across months, parishes, and gender categories. A mid-year surge in July and August, coupled with geographic hotspots like St. Catherine North, underscores the need for dynamic, nuanced prevention strategies. The report calls for enhanced early detection, community engagement, and support networks to address these challenges effectively.